Performance improvement at all levels is our forte. You can reach us on 091 9810033941.

1. Taking Consulting to Results

3. Helping Sales Team Perform Better

5. CPC
• Set up in 2001. Team of 10
• HO in Delhi. Associates in other metros
• Serviced over 200 clients
• Acknowledged by over >90% clients
• Consultants from sales & customer service
background
• Consultants with experience of 10 to 28 yrs

8. Business Score Card

10. Team Ownership

12. Talent Retention

14. Business Process Design

16. Team Skill Building

17. Team Skill Building

18. Tools For Learning Retention

20. LIJ (Learning Implementation Journal)
o LIJ is to facilitate the implementation of the
learnings from the session conducted.
o It comprises of self check & feedback/
guidance given by the team leader to
implement competencies picked up from the
session.
o The filled copy is sent to CPC for evaluation
and feedback by the faculty.

22. SRC (Skill Retention Capsule)
o A brief session to refresh/clarify some
concepts and doubts from the session already
held.
o The session lasts between 2-4 hrs/1 day
depending upon the session objectives.
o It helps in building conviction for participants
on key concepts covered during program.

24. Pocket Card
o Handy tool to carry which has key concepts
covered in the session captured on a card.
o Helps sustain the learnings for long and serves
as reminder whenever needed.
o Can be used to refresh concepts for old
members & train new members on key
concepts.

26. Pep up mails
o These mails are sent to motivate participants
on implementing their learnings.
o It works as re-enforcer and reminder for
getting best results from training program.
o These emails are sent frequently so as to have
fly wheel effect

28. OJAC

30. Pre & Post Test
o Pre test is a tool to gauge the pre- trg level of
understanding of the current role and
competencies.
o Post Test helps to gauge the understanding of
the role & the concepts covered, post training
session.
o This tool helps participants and organisation
know ROI on training at first level

32. Workbook
o Is used for capturing learnings, which are the
outcomes of the activities conducted or
situations given to the participants.
o It also works as reading material/ tutorial for
participants, post session.
o The workbook also allows participants to
put their thoughts and challenges to increase
their involvement in the session.

34. Learning Clinic
• Some selected TLs should conduct quick
review on learning implementation with
participants using technology
• This helps TLs and management know about
implementation gaps at field level
• Participants also understand seriousness of
the organisation on these people
development projects

36. IDHS
• While being on-the-job, many participants try
to implement concepts
• Suddenly they may come across some tough
situation and want to know answers
• In such case they may phone CPC and get
instant solutions and ideas

37. Some clients...

39. CPC strengths
From Sales & Service function experience
Previously led large teams & achieved tough goals
Tools to ensure learning retention & implementation

40. CPC strengths
Deep understanding of most of the industries.
Thereby cross pollination of best practices
Done assignments on Process Manual design, Business
Scorecard, Skill Building, On-the-job Coaching, Talent
Retention, etc

41. Level of Involvement What to Expect
Classroom Sessions Sensitization
++ Follow up + Regular tracking on
Productivity Parameters
Skill Building
++ OJAC & KRA link In Job application
++ BSC, Team Ownership, Business
Processes, Talent Retention
Business Impact

42. Our client’s speak…
• “The interactive manner in which the sessions were conducted
by Ashutosh and the very upbeat Action Plans of most of the
participants is proof of good realizations within the
participants.”- Ajay,Head-Sales, Hutchisson Essar ltd.
• “The Training session was indeed a very interesting, thought
provoking and highly interactive.”- Varun Vij, Videocon

43. • “No words of ours can help in expressing the gratitude that we
extend on behalf of the CSD (Gujarat) team for the excellent
training delivery done by CPC Team for the collections team in
Gujarat Circle. Put simply.......IT WAS GREAT.”- Debojit Goswami, Head-
Training, Airtel
Our client’s speak…

44. Long term commitment to your
Sales Team Improvement

45. Corporate Productivity Consulting
Taking Consulting to Results
Not just Training
Partnership in Performance Improvement