1. ASHLEY CORTESI
HUMAN RESOURCES PROFESSIONAL
Committed to enabling a company to better utilize its most valuable assets, its employees.
Professional Accomplishments
Recruiting and Staffing
 Brought agency staffing from 32% to 99.97%. (47 personnel to 382)
 Recruited and staffed across all different jobs and specialties and managed entire employee life
cycle (cradle to grave).
 Partnered with Executive staff to identify areas where new staffing was needed or needed to be
reduced.
 Consistently improved turnover rate, maintaining 14% average in comparison to 36% from previous
years.
Employee Relations Professional
 Developed and delivered seminars and trainings on conflict resolution for all levels of staff.
 Advised management on organizational policy matters and recommended needed changes.
 Served as a link between management and employees by interpreting and resolving work related
problems to foster a positive environment.
 Transformed HR department form an administrative role to a strategic office.
Training and Career Development
 Created and guided career paths for more than 175 employees which included self-evaluation, peer
reviews, and training based on field of work as well as quarterly performance appraisal.
 Maintained training budget for agency as well as determining topics, venues and length of training
while also giving employees freedom to choose some training on their own.
 Established awards, incentives such as cash bonuses/ time off awards, monitored promotions,
deductions and disciplinary measures.
 Developed companywide training and internship programs based on job field.
Records Management
 Created and implemented an entire electronic records system for the agency.
 Oversaw scanning of over 3000 records to be filed, destroyed, stored or sent to National Archives
and Records Administration.
 Changed all paper records from paper to electronic.
Benefits
 Managed benefits administration which included explaining the different options for health,
dental, vision, life insurance, short term disability and long term disability
 Explained to incoming personnel and supervisors with employees, the meaning of the Thrift
Savings Plan (Federal 401K) for employees, and how it affected their retirement depending on
their contributions.
 Coached supervisors and managers on how to properly apply company policies and procedures while
ensuring legal and federal regulatory compliance.
June 18,2014 BS in Human Resources Mgmt Strayer University, Washington
D.C.

2. 786-202-8956ashleycortesi83@gmail.com
ASHLEY CORTESI
Professional Affiliations
Society for Human Resources Management (SHRM)
Human Resources Professionals
Women Veterans of the United States