This document provides a summary of an IT professional's experience and qualifications. The professional has over 20 years of experience as a project manager specializing in SAP solutions including CRM, SD, and PI. They have led projects involving SAP implementation in various countries. Their experience includes roles such as project manager, consultant, and functional lead for SAP CRM, SD, and PI projects. They also have expertise in other technologies such as Java, mainframe systems, and project management methodologies.

1. 1
SankarPrasad
IT Project Manager - Expert
Seeking leadership challenges in SAP/Non-SAP Solution Delivery function
A well-qualify and expertise IT professional over 20+ years of experiences as a Project Manager,
SAP Functional / Solution Architecture area of CRM, SD, IS -Retail (AFS), PI and Mainframe &
Java technologies.
Expertise areas presently on CRM-Customer Relationship Management and SD-Sales & Distributions.
Involved in taking challenging Leadership of Projects in ERP and Mainframe and has been gaining strong
Experiences in the area of project management, technologies, methodologies, domains and different
Knowledge areas.
Significant Overseas Experiences
Around 92 months of direct engagement in International experiences.
 Dubai, Worked as a Project Manager cum Expertise in SAP CRM.
 Thailand, worked as a Project Manager cum expertise in SAP SD with AFS & CRM.
 South Africa, worked as an Associate project Manager cum expertise in SAP CRM.
 Saudi Arabia, KSA Worked as a Project Coordinator / Technical expertise in Mainframe & Java.
 USA, worked as a System Analyst / Programmer in Mainframe and Java.
 Singapore, worked as a Programmer in Mainframe.
Education Details – MBA, MCA, B.Sc.
 M.B.A. (Project Management), from Alagappa University.
 M.C.A. (Master of Computer Application), from Annamalai University.
 B. Sc. (Computer Science), from Bharathidasan University.
Area of Expertise
 Project Management & Strategic planning  Solution Architectures
 SAP CRM/SD-AFS,PI E2E Implementations
 System & Business Process Analysis
 Mainframe & JAVA
 Team Development
Current Professional Highlights
 Project Manager,my accountabilities, activities and responsibilities including,
 Directly involving and managing all aspects ofthe project life cycle and working with IT partners to
oversee all phases ofa project.
 Invloved developing the project charter, Integrated project management plan including scope,schedule, cost,
Quality and process improvement plan, HR and project staffing, communication, risk, shakeholders and
procurement.
 Rigorously involved collectiong and managing scope to ensure commitments are achieved within agreed time, cost,
and quality parameters with focus on delivering the business benefits.
 Strong analytical skills in IT project / supports & project and Leadership Experiences.
 Identifies and analysis constraints and assumptions and develops time and cost reserves for the project.
 Experiencing in managing multi-application teams in Onsite-Offshore delivery model and also a SPOC.
 Assists the teamand otherstakholders during project execution.
 Works with team members to resolve variences from the project management plan.
 Preparing and communicating periodic project status reports,issues,changes and tailoring them to the needs the
Stakeholders.
 Maintains control over the project by measuring performance and determining if changes are needed.
 Managing and co-ordinating of stakeholders and team engaged in project work
 Define / managing project baselines and change control and finilize Scope Baseline and get Sign Off from steering
committee / key Stakeholders.
 Prepare Quality checklist, matrix to fulfil all deliverables are being completed to be defined expectations.
 All project staff assignment are timely acquiring, on-board and maintain all team development activities and
Individual performances.
 All change and issue logs are properly documented, impact analysised and to get approval threw proper
change contol system.
 Make sure all communications are clear, timely, effective and efficient to the stakeholder as per communication
Management plan.
dsprasad.d@gmail.com
dshankar.crm@gmail.comMob : +91 9442301791

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 Timely recording and managing all project risks and risk response plan, issues and escalating if necessary.
 Maintaining configuration management process for all project document and management plans.
 Well experienced in procurement management plan and control process,types like RFQ, RFI, RFB, RFP, IFB etc.
 Follow PMI standard of Project management process,Tools and ASAP terminology and best practice scenario
 Able to work independently and in team environment with minimum supervision.
 Conducting codes walk thru and review meeting.
 SAP CRM
 Base Customization: Rich hands-on experiences in Business Partners, Organizational Model, Product Master,
Action profile, Activity management, Transaction process,Item category, Item category determination for different
scenarios,Partner processing,Pricing, Billing and Determination Procedure for Org data profile, Partner, Date profile,
Status profile, Text, Output, Tax, Pricing procedure and different Master data’s.
 Sales Process: Worked different types of transaction like Activity and Task Management, Copy Control,
Opportunity Management, Territory Management, Account and Contact Management, Sales Order Management,
Rebate management and Billing.
 Service Process: Good hands-on experiences in customizing Installed Base Management, Service Agreements and
Service Contracts, Usage-Based Service Contracts, Service Plans, Service Order Management, Complaints and
Returns, In-House Repair, Warranty Claims and Case Management.
 Marketing: Marketing Plan, Campaign Management and Lead Management, Customer Segmentation.
 Middleware: Initial & Delta load, Creation & Monitoring of the IDoc,Bdoc’s & RFC, Maintaining RFC
connection between CRM and R/3 systemand Error Handling.
 ICWebClient: Very strong knowledge in CRM Web UI Architecture, CRM Web Channel, Partner Channel
management, IC management, ERMS, E-commerce, Design Layer customizing, Business Role, Navigation Bar
profile, Component workbench, Concept of BSP, GENIL, and BOL programming, AET and EEWB.
 Having good knowledge’s in Channel Management, CRM Analytics and, etc.,
 Should have knowledge to integrate SAP CRM with Avaya AES solution for Voice, Email-
ERMS, Fax, SMS, CTI and Chat communication channel.
 SAP SD +AFS+CS
 Base Customization: Rich hands-on experiences in Business Partners, Organizational Model, Product Master,
Action profile, Activity management, Transaction process,Item category, Item category determination for different
scenarios,Partner processing,Pricing, Billing and Determination Procedure for Org data profile, Partner, Date profile,
Status profile, Text, Output, and Pricing procedure.
 Good hands-on experience in configuring different types of Sales Orders, Master data (Customer, Material,
Pricing Condition, Output).
 Configuring and configuration of basic functions like Pricing Procedure and AFS Pricing procedure , Credit
Check, free goods item of item categories,Taxes, Available check, Pro forma invoice, billing processing
 Determination procedure for Material, Pricing Procedure and AFS Pricing procedure , Test determination,
Customer determination, billing procedure, output determination, Account determination, Third Party Sales
Process and Consignments Processing etc.
 Customer Service: Service Contracts, Service Order, Complaints and Returns, Price Agreement, Delivery, Billing,
payments etc.
 NetWeaver (XI/PI)
 Developed interface scenarios,message interfaces, inbound & outbound interfaces,message types,imported
IDOC’s / RFC’s into XI and mappings using Integration Repository.
 Configured business scenarios,receiver system endpoints,routing rules, receiver and interface determinations,
communication channels, parties and services using Integration Directory of XI.
 Configured XI adapters (IDOC, RFC, JDBC, HTTP, FTP, SOAP and File) for inbound and outbound messages.
 Experience in Clearing Cache, Monitoring, Knowledge in Creating RFC Destinations & Ports, Importing Software
Components into Repository, Importing Business Systems into Directory
 Extensively used XI Runtime, Proxy runtime, setting up Alerts for monitoring and prioritization of XI messages.
Computing Knowledge
 Core skills SAP – CRM & Web UI (7.0) / SD+AFS+CS
 Prior skills Mainframe, Java
 Hardware IBM System 390 Mainframe, PC
 Operating Systems WINDOWS 2000/XP/NT/2003, MVS/ESA, OS/390
 Languages COBOL, JCL
 Web Tools JSP, Servlet, JDBC, HTML, XML, EJB
 Databases Oracle 8.0/9.0, DB2, IMS-DB, VSAM
 Design Tools MS-VISIO
 IDE JBuilder, SEEC, VisionPlus

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 GUI Tools CICS
 Other Tools Expeditor, Spufi, File-Aid, Endevor, Idcams, Icetools, Sort,
Change Man & CA7
 Project Tool MS-PROJECT 7.0
 SAP EAI Tools SAP-Netweaver-XI/PI 7.0, MQ-Series
 Utilities: MS-Office & Project
 ERP SAP R/3 4.6C, ECC 6.0/5.0
Present Career Snapshot in SAP
Freelance July ‘15 to July ‘16
Project Manager, BA & CRM Functional & Web UI Consultant (Freelancer)
One of the leading Company based in Thailand planned to implement SAP CRM for their business
process. Aim of the project is to E2E implement SAP CRM Marketing, Sales & Service modules in their
business.
As a Project Manager & Lead BA/CRM consultant, my Responsibilities are
 Planning, Developing and control all project management activities as a PM
 To identify, design, and implement creative business solutions and technology solutions for Company
based on the requirement.
 Involved all kinds of AS-IS and To-BE workshop threw skype and find out the GAP analysis.
 Provided best optimize solution for business process into SAP.
 Analyze business case, requirements and future growth plan with key stakeholders.
 As solution Architecture providing the solutions design and enhancement for the optimize solution.
 Prepare and Review SOW for project preparation phase.
 Involve Preparing all Traceability and RICWEF documents.
 Have to involve in Functional System Specification (FSS) & Functional System Specification (TSS)
preparation as per the business requirements.
 Prepare and/or coordinate high level design documents (HLD) & detailed level design documents
(DLD).
 In Marketing Plan, Campaign Management and Lead Management, Customer Segmentation.
 Prepared TS based on customer requirement enhance new Screens, Views and Reports in web UI.
 In Sales process, Involved Customization & configuration of Transaction types and item category
documents for Lead Management, Opportunity Management, Territory Management, Account and
Contact Management, Activity, incentive & commission management and Billing and Task
Management, Copy control.
 In Service process, Involved Customization & configuration of Installed Base Management (object),
Service Agreement and Contract, warranty claim and Complaints and Returns.
GapBridge Services Pvt Ltd, India. March 2015 To June 2015
AutoRent LLC (Dubai) From Mar/15 – Jun/15
Project Manager, BA /CRM Functional & Web UI Consultant (Freelancer)
AutoRent LLC is a leading Car Rental & Leasing Company based in Dubai, UAE having operations
in Oman and Kingdom of Saudi Arabia (KSA). The company has over 6000 Vehicles with 18 locations
and over 200 talented employees. They are one of the fastest growing car rental companies in GCC
and accredited ISO 9001:2008 for our quality management systems.
Aim of the project is to E2E implement SAP CRM Marketing,Sales & Service modules in their business.
As a Project Manager & Lead BA/CRM consultant, my Responsibilities are
 Planning, Developing and control all project management activities as a PM
 To identify, design, and implement creative business solutions and technology solutions for Company
based on the requirement.
 Have got experiences the full life cycle for leasing (Car rental) domain.
 Involved all kinds of AS-IS and To-BE workshop and GAP analysis.
 Provided best optimize solution for business process into SAP.
 Good to have application Lifecycle Management (ALM) for SAP
 Analyze business case, requirements and future growth plan with key stakeholders.
 Single POC for Functional / Technical team and Business and preparing the solutions design and
enhancement.
 Review SOW for project preparation phase.
 Involve Preparing all Traceability and RICWEF documents.
 Involved in FunctionalSystemSpecification (FSS) & FunctionalSystemSpecification (TSS) preparation
as per the business requirements.

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 Prepare and/or coordinate high level design documents (HLD) & detailed level design documents
(DLD).
 In Marketing Plan, Campaign Management and Lead Management, Customer Segmentation.
 Different Channel Management, CRM Analytics, E-commerce etc.,
 Prepared TS based on customer requirement enhance new Screens, Views and Reports in web UI.
 Marketing campaign using Email / SMS / Web Channel enquiry etc.
 In Sales process, Involved Customization & configuration of Transaction types and item category
documents for Lead Management, Opportunity Management, Territory Management, Account and
Contact Management, Activity and Task Management, Copy control.
 Worked Transaction process like vehicle reservation,Vehicle Delivery Management,Fuelmanagement,
Yard Management, Fleet Management, incentive & commission management and Billing.
 In Service process, Involved Customization & configuration of Installed Base Management (object),
Car rental Service Agreements and Service Contracts, Service Plans, Usage-Based Service Contracts,
Car Rental Service Order Management, Complaints and Returns.
 Monitor and manage progress of their assigned work.
Georgie & Lou co.ltd April 2014 to till Dec2014
Chiang Mai, Thailand
SD+AFS/CRM SAP Lead Functional Consultant (Freelancer)
Georgie & Lou, where state-of-the-art knitting, dyeing and sewing facilities ensure high-quality
Production without compromising the environment. They have factory in (Mae Sai). They specialize in
Cotton/ lycra fabrics and have a knitting and dyeing. Georgie & Lou is proud to partner with Pure
Hand knit and Neon Buddha.
Pure and Co and Neon Buddha is producing lifestyle clothing for travel, home, work, yoga like and
life's rich craft of hand knitting every season based on Canadian and US designed and produced and
managed by Chiang Mai, Thailand. Neon Buddha individually knit each piece by hand with skill and
patience. Designs are created and crafted in 100% Cotton. Whimsical shell, oversized coconut, hand-
punched tin and exclusive ceramic buttons are distinctive to our designs. There are maintaining
passion for Clothes, the Environment and Peoples in Canada and US.
Implemented SAP SD+AFS / CRM 7.0 Modules.
Following are my individual responsibilities
 Planning, Developing and control all project management activities as a PM
 Requirement gathering and Business Blue print preparation.
 Involved in Project preparation, blueprinting, Functional / Technical System Specification, Final
Preparation and Go-live.
 Writing the High Level System Designs (Functional / Technical specifications).
 Interaction with Client core team for requirements and clarifications
 Developing interfaces between SAP and other legacy systems – MM, PP, FICO.
 Analysis of business process, integration scenarios and developed PI interfaces.
 Good to have application Lifecycle Management (ALM) for SAP
 Planning and scheduling the task.
 Setup organizational structure of Sales & Distribution - Sales organization, distribution channel,
Division, Plants, Set up master tables like Customer master, Pricing condition & AFS
Pricing consition, Taxes, Output etc,.
 Customizig various user specific sales document types,item category,PGI, Logistics , Normal and AFS
pricing procedure, performa invoice, billing, Return order etc.,
 Configuration various determination procedures like Partner, pricing, Tax, item category,schedule line
item category, shipping condition, storage location, route, Free goods, output, Text and maintain
profile like org data, user status.
 In CRM Marketing side, Create Marketing plan, Target group, campaign execution and trade
management.
 In CRM Service side, created complaints and return and service order processing
 Unit and integration testing.
 End user manual preparation and training.
Accenture Services Pvt Ltd, India. July2011 To Aug2013
Trakindo (Indonesia) From Jan/13 – Aug/13
SD/CRM Functional & Web UI Consultant

5. 5
Trakindo (Indonesia)- Authorized dealer in Indonesia for Caterpillar products,the world's largest
manufacturer of heavy equipment, diesel and natural gas engines, industrial engines and generator
sets. Aim of this project is to implement SAP SD-Enquiry, Quotation, Sales Order, Delivery,
Invoicing and for SAP CRM for Marketing -Lead management and for Sales - Opportunity,
Quotation and Sales Order and for Service - IB management, Agreement & Contract, Plan,
Warranty and service order management etc., as a standalone CRM.
As a Sr.Business Analyst & CRM consultant, my Responsibilities are
 My responsibilities is to identify, design, and implement creative business solutions and technology
solutions for Company based on the requirement.
 Involved all kinds of AS-IS and To-BE workshop and GAP analysis.
 Analyze business case, requirements and future growth plan with key stakeholders.
 POC for Functional / Technical team and Business and preparing the solutions design and
enhancement.
 Worked extensively on Web UI configurations
 Configuration of Business Roles
 Review SOW for project preparation phase.
 Involve Preparing all Traceability and RICWEF documents.
 Following Accenture Best Practices (AAES) for ongoing forward process.
 Involved in Functional System Specification (FSS) preparation as per the business requirements.
 Prepare and/or coordinate high level design documents (HLD) & detailed level design documents
(DLD).
 Setup organizational structure of Sales & Distribution - Sales organization, distribution channel,
stock points-as Plants, Customer master account groups and controls with partner determination
Process, Material master sales views etc.
 In Sales process, Involved Customization & configuration of Lead Management, Opportunity
Management, Territory Management, Account and Contact Management, Activity and Task
Management, Copy control, Sales Order Management, Rebate management and Billing.
 In Service process, Involved Customization & configuration of Installed Base Management, Service
Agreements and Service Contracts, Service Plans, Usage-Based Service Contracts, Service Order
Management, Complaints and Returns, Warranty Claims.
 Monitor and manage progress of their assigned work.
 Preparation of Test Scenarios for unit/integration testing.
 Involving and review all training workshops for SAP CRM process.
Standard Bank of South Africa Jul/11 – Dec/12
Associate PM & Sr.Business Analyst & CRM Functional Consultant.
Standard Bank of South Africa (SBSA) was established nearly 150 years ago in Port Elizabeth, now
part of the Eastern Cape Province. SBSA bank is now a universal bank and full-service financial group
offering transactional banking, saving, borrowing, lending, investment, insurance, risk management,
wealth management and advisory services in South Africa roots.It is Africa's largest bank, with
extensive presence across 17 markets on the continent. Outside the African continent, Standard Bank
Group operations span 13 countries, with an emerging market focus.
A key enabler of this project objective is migrating SAP CRM 5.0 to CRM 7.0. This involved all kind
of Functional migrations like Business Partner, Sales Contract, Account Origination, Related Parties,
Data migration, Queries and Complaints and Lead management.
Had been reporting to the Sr.Manager of On Shore & Off Shore & leading a team.
 my responsibilities is to identify, design, and implement creative business solutions and technology
solutions for Company based on the requirement
 Analyze business case, requirements and future growth plan with key stakeholders.
 Business needs assessment and Analysis of key functions, Documentation of the Requirements,
Business Blue Prints (BPT) etc.
 Involved in Functional System Specification (FSS) preparation as per the business requirements.
 Prepare and/or coordinate high level design documents (HLD) & detailed level design documents
(DLD).
 Involved all kinds of AS-IS and To-BE workshop and GAP analysis.
 Prepare all Traceability and RICWEF documents.
 Review SOW for project preparation phase.
 Prepare detailed flow charts and diagrams outlining systems capabilities and processes .
 Coordinating with onsite counterpart regarding new updates and discussions on different types of
issues.
 Working as a POC for sprint and daily status call with offshore & onshore.

6. 6
 In Marketing Plan, Campaign Management and Lead Management, Customer Segmentation.
 In CRM Service side, created complaints and return and service order processing
 In Sales process, Involved Customization & configuration of Lead Management, Opportunity
Management, Territory Management, Account and Contact Management, Activity and Task
Management, Copy control, Sales Order Management,
 Following ADM methodology and client based methodology.
 Preparation of Test Scenarios for unit/integration testing.
 Monitor and manage progress of their assigned work.
 Prepare and send weekly / monthly Status reports to onshore and Offshore Management.
 Maintain all the documents with version control in the SharePoint
Satyam Computers services Ltd. Jul/06 – Mar/10
Saint Gobain. Apr/09 – Mar/10
SAP CRM Functional Lead Consultant
Saint Gobain, the world no.1 in Glass manufacturing. Saint-Gobain Glass India is a 100% subsidiary of
Saint Gobain France,one of the leading float glass manufacturers in the world.It manufactures and markets
solar control glass, fire resistant glass and other various types of float glasses in India from its World Glass.
Now Saint Gobain Glass India manufactures 1500 ton of international quality of float glass per day.Saint-
Gobain today is the No.1 Company in glass manufacturing globally.
As a Project Lead, my responsibilities are
 Business needsassessment and analysis ofkey functions,Documentation ofthe Requirementsfor SAP
R/ 3 Common Formats, Business Blue Prints (BBP) and Followed SAP Best practices etc.
 Functional specification preparation for forms and reports.
 Created Organizational Units, Product Master, and Business Partner for CRM Functionality.
 Configured and assigned different Profile Areas to business transactions like Organizational data
profile, Partner determination profile, Status profile, and Action profile.
 Customized lead questionnaire using CRM Survey tool.
 Customized Product Catalogs, Catalog Variants.
 Worked on maintaining of Middleware settings for the initial download of materials and Customer’s
data
 Integration with various modules like FI, SD, MM and BI.
 Automatic Account Assignment for configuration worked closely with FI Module for Integration.
 Monitor and manage progress of their assigned work.
 Prepare weekly / monthly Status report and communicate with the Stakeholders.
Verizon Data services Feb/07- Mar/09
SAP-SD/CRM Functional Lead Consultant
Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband
and other wireline and wireless communication innovations to mass market, business, government and
wholesale customers.Verizon Wireless operatesAmerica’s most reliable wireless network,serving more than
59 million.
As a Project Lead, my responsibilities are
 Requirement gathering and Business Blue print preparation.
 Applying the ASAP methodology for implementation.
 Involved in Project preparation, blueprinting, Functional development, Final Preparation and Go-live.
 Worked Action profile to Schedule condition, Start condition should be fulfilled and Processing
Types (Smartforms, Workflows, Methods(BADI) are used to carry out the objective.
 Setup organizational structure of Sales & Distribution - Sales organization, distribution channel,
stock points-as Plants, Customer master account groups and controls with partner determination
process, Material master sales views.
 Customized various sales document types wiz, Inquiry, Quotation, Sales Order, Rush & Cash
Orders, Free of charge subsequent Delivery and Returns Order.
 Customized and maintenance of Master Data that includes, Business Partner, Organization
Structure and products.
 Configured the functions related to Partner Determination Procedure, Status Profile & Action profile
 Configured a new organization data profile for automatic org unit determination.
 Configured Territory Hierarchies, Employees and assigned Employees to territories through

7. 7
Position and made a link between Territories and Organization.
 Preparation of Test Scenarios for unit/integration testing.
 Providing work-flow requirements to the technical team
 Good knowledge of CRM Middleware and (Netweaver XI/PI) with different types of adapters to
Communicate to external system.
 Planning, Execute and scheduling the task.
 Client interaction for update job status.
 Monitor and manage progress of their assigned work.
 Prepare weekly / monthly Status report.
 Handling user training and documentation.
 Customization of Marketing Activities according to Client requirements.
 Customization of Communication Channel for Executing Campaign.
Procter & Gamble - Russia Jul/06 – Jan/07
SAP-SD Lead Consultant
This project involves implementation of SAP ECC 6.0 across various Sales Org’s of P&G.
As a Project Leader / SAP SD & XI Consultant, my responsibilities are
 Applying the ASAP methodology for implementation
 Involved in requirement gathering and analyzing and Business Blue print preparation.
 Baseline configuration settings Followed SAP Best practices.
 Writing the High Level System Designs (Functional specifications).
 Setup organizational structure of Sales & Distribution - Sales organization, distribution channel,
stock points-as Plants, Customer master account groups and controls with partner determination
process, Material master sales views.
 Customized various sales document types wiz, Inquiry, Quotation, Sales Order, Rush & Cash
Orders, Free of charge subsequent Delivery and Returns Order.
 Unit and integration testing.
 End user manual preparation and training.
 Planning and scheduling the task.
 Client interaction for update job status.
 Monitor and manage progress of their assigned work.
Mainframe Project Details (Non-SAP Exp’s)
Participated/Led over 10 Projects, involving full-cycle implementation as well as Application Support,
Migration & Re-engineering of Mainframe Applications and the following project is a snap shot of
experience:
# Organization / Client Duration Designation Technology &
Domain
Project
1 Wipro Technologies,
India
AVIVA (UK)
Apr2006 -
Jun 2006
Project Leader Mainframe &
Insurance
Development
2 Mastek Limited,
India
Fidelity Investment (USA)
Aug 2005
- Dec 2005
Project
Lead/Consultant
Mainframe &
Mutual fund
Development
3 Zensar Technologies,
India
NRI (Japan)
Oct 2004 -
Aug 2005
Sr. System
Analyst/Lead
Consultant
Mainframe &
xxxxxxxx
Migration
4 Telecom Plus,
Saudi Arabia
SCECO (KSA)
Jul 2001 -
Jan 2004
Sr. System
Analyst/Consultant
Mainframe &
Electricity
Manufacturing /
Distribution
Enhancement
&
Development
5 System Technology Group
Inc.,
USA
KMART (USA)
Oct 1998 -
Jan 2001
System
Analyst/Programmer
Mainframe / Java
& Inventory
Development
6 Frontier Technologies,
Singapore
Civil services
May 1998
- Sep 1998
Programmer Mainframe &
Hospital
Enhancement

8. 8
Professional Training & Certification
 Trained Project Management Professional from PMI & member of PMI.
 Trained MS-PROJECT 7.0 and Server 7.0
 Trained sales & Distribution (SD), Customer Relationship Management (CRM) & Netweaver XI/PI in
SAP
 Trained & certified as Sun certified JAVA Programmer (SCJP)
 Attended IBM Mainframe Certification course (CDAC)
Personal Details
Married
Languages known: English, Tamil, Hindi and Malayalam