1. MAHESH
Over 10+ years of proactive IT experience as a Business Analyst with Finance, Insurance and Banking
exposure in business process analysis, design, development, testing, integration and maintenance with
strong understanding of sequential and Iterative approaches like waterfall, RUP, Agile project
management methodology with Agile Scrum/Lean to manage the software development life cycle
(SDLC).
Professional Summary:
● Excellent knowledge of banking industry (Retail banking, Investment Insurance, banking, Private
banking) andfinancial services (Mortgage,Autoloan,Insurance)
● Expert knowledge in with various capital market instruments and securities including Equities,
Fixed Income Instruments, Risk Management (Credit and Market Risk), Mutual Funds, Hedge
Funds,ETF’s
● Excellent understanding of Corporate Finance, Quantitative analysis, P&L ,Balance sheet
analysis, accounting, Financial market, derivatives, fixed income, equity, Financial modeling,
data forecast,sensitivityanalysis
● Extensively used Microsoft Project for project activity tracking and task/resource allocation
purposes.
● Experienced in testing Trading applications and extensively used different FIX message types
like AdministrationandApplicationmessages
● Expert in planning and Design of Flex Field structures, Set of Books, Budget Setups & Controls,
Consolidation,MRCandIncome & Expenditure
● Worked closely with project stakeholders, SME & staff to understand requirements and
specificationsfornewapplicationsalongwithre-engineeringthe existingapplication
● Expert in Data quality Management, Data profiling, Data Cleansing, Data Integrity, Deference
Data, Data Security, ETL and Data MappingDocuments
● Highly proficient in conducting User Acceptance Testing (UAT) verifying performance, reliability
and fault tolerance issues. Also familiar with testing tools (QC) to design as well as develop test
plansand testscripts
● Experiencedin Mortgage LoanOriginator Process.Good Knowledge on SWIFTstandards
● A highly motivated, detail oriented and aggressive self-starter with integrative thinking &
problem solving skills, capable of forming and maintaining positive and productive working
relationshipsininternal,external,independent,andteamenvironments
Education and Certification:
Bachelorof Technology(ComputerSciences) - TribhuvanUniversity,Nepal
BusinessAnalystCertification - ScrumAlliance
Skill Set:
MS Windows (2000, XP, 2003, NT, Vista), MS Office 2010/2007/2003/2000 (Excel, Word, PowerPoint,
Project 2010 Standard, Visio, Access, Publisher, FrontPage, Outlook), Lotus Notes, VB 6.0, Mainframes,
Rally, Swift Messages, Rational Suite 2003/2001 (Rose, Requisite Pro, Clear Quest), MS SQL Server
2008/2005/2000, Oracle 9i/10g, HP (Quality Center 9.2, Quick set Professional 8.2/9.2), Actimize, FIX,
SMARTS ,CFA level 1qualified,BA certification
2. Professional Experience:
JP Morgan Chase Mar 2014 – Till Date
ColumbusOH
BusinessAnalyst
Responsibilities:
Worked on the CONFLUENCE, Demand Deposit Account (DDA), RLS, ARR and FAP applications;
thisincluded coordination across multiple in-house teams, vendor team, and the departmentfor
applicationanalysisanddesigndocumentationandreview
Responsible for conversion of WORD documents into CONFLUENCE product involved in import
and manual rewrite of the documentstobe submittedintoCONFLUENCE
Expertise inusing FIXProtocol . Testingadminandapplication FIXmessageslike heartbeat,
logon,logout,resendrequest,reject,sequence,pre-trade,trade andpost-trade messages.
Readand understandthe FIXlog file andto interpretformatanddifferenttagcombinations.
Coordination and delivery of communications across internal and external audiences and create
BA artifacts like Use Cases, Activity Diagram, Sequence Diagrams, Data models and ER
diagrams.
Involvedintransformingthe Messagesfromswiftto SWIFT-II(SSP) format.
UsedPerl Scripts forthe transformationof the messages.
Prepare the Load DistributionplanandReplaythe SWIFTmessagesintheirrespectivePortals.
Involvedinpreparing E2Etest casesand RegressionTesting.
Transformingthe FED, CHIPS,PEGA and SWIFTmessagesto make compatible withSSPPayment
Engine,followingthe SWIFTIIrules andstandards.
Coordinating efforts across internal organizational units and primary vendors to integrate
overall business process work flows to gain operational efficiencies, and provide highest level
customerservice possible.
Review, analyze, and evaluate business processes and associated IT application requirements
for SharePoint and develop and execute test strategies, plans, scenarios, and tracks resolution
to identifieddefects.
Extensively used in-house tools like BRIO for automation, Fix/Fast tools for data verification,
TibCPand HRI forload testing.
Review secured documents on SharePoint and verify documents, folders and PowerPoint
presentationsforCustomerPersonal Identification (CPI)
ReviewedJPMCmanualsforapplications
Analyze business workflow and system needs for conversions and migrations; assists in data
mapping. altice
Define and develop test plan documentation to support system validation and/or User
Acceptance Testing.
Carried out database validation by running SQL Statements to validate data in the source and
destinationdatabases.
3. Environment:
Agile Scrum, Fix, LRM, MS Project 2010 Standard, SharePoint, UNIX, XML, Microsoft Office suite, MS
Visio,HP QualityCenter10.0,Confluence
FICO FairfaxVA June 2011 – Nov2013
Business Analyst
Responsibilities:
Initiation
● Studiedthe needtodevelopandimplementthisproject
● Identifiedprojectstakeholdersandtheirroles
● Identified major deliverables and collected business requirements for the project and
documentedthemusing HPQualityCenter
● Drafted project charter, which included project goals, business case, opportunity statement, and
highlevel timeline andteamassignmentsforthe projects usingMSProject2010 Standard Edition
● Worked with senior management to get approval on project charter and ballpark budget
estimates
Planning
● Organized the project into phases to impose management control using stage-gate reviews such
as high-level userstories,testscenarios,Dimensionmodeling,DataMappingETL, BI reportingetc
● Devisedaworkbreakdownstructure bydecomposingthe projectdeliverablesandUserStories
● Identifiedmajoractivitiesasperthe Agile Scrummethodology
● Use Fix Protocol to understand various message types. Read and understand the FIX logs and
debugif any issues.
● Conducted detailed Requirement gathering, Gap Analysis, Impact Analysis by interacting with
internal stake holders, business users in understanding their business processes, in
understandingtheirproposedITsystem.
● Acquired a strong understanding of Investment Banking and specific knowledge related to Fixed
Income, Corporate Finance, Derivatives (e.g. cash flow analysis, duration, credit risk,
Underwriter, Bonds, Debentures, stocks, Exposure at default, credit default swap, Interest rate
risk, Exchange Rate Risk, liquidity risk, spot rates, forward rates, Call Options, Put Options, Capital
AssetPricingModel)
● Conduct JAD sessions & produce Gap Analysis & Data Audit Document, create & implement Data
Standards& NamingConventions&Source-to-TargetDatamappingdocument.
● Created specs for the data extraction, cleansing, validation & population using automated
DecisionStreamscripts.
● Collected useful requirements to design the model calculating return on investment on the life
settlement policies and presented it through Use Cases, Activity Diagrams, Sequence Diagrams,
OOD (ObjectorientedDesign) usingUML and Visiotothe nextlevel of teams.
● Developed activity flow use case diagrams for a module to make the IT team understand the
functionalityof variousscenarios.
● Designed the detailed Data-Models of Conformed Dimensions in the worker’s compensation
subjectareas,correspondingtothe agentbalances&Journal Detail Factentities.
● Involved in Design mappings, created data flow diagrams and documented the ETL high level
and low-level designapproach.
4. ● Maintainsknowledgeof the loanproducts, underwriting,processingprocedures,andgeneral
departmental guidelines
● Responsible formanagingpipeline forall the originatedloansbyclosingandcompletingthe
requiredmanagementreports
● Workedwith DBA teamsto transitional logical datamodel tophysical database design
● Verygoodunderstandingof Mortgage transactions.
● Acquiredastrong understandingof Mortgage and loan originationprocess
● ElicitedBusinessrequirementsandbusinessneedsaspartof an Agile Scrumteam
● Identifiedresource requirementsi.e., businessanalysts,software developers,testersetc
● Developedprojectschedule byincorporatingresource availabilityandmilestonesforreporting
● Preparedcommunicationandinformationdistributionplanforthe project
Executing
● Coordinateddevelopmentactivitiesacrossvariousdepartments
● Observedmajorspikesand reworkedrelease plans
● Conducted review meeting to continuously assess the status of project with regard to project
planand controllediterationsof the deliverablesinconjunctionwith UAT’sbugsor revisions
● Deliveredpresentationsonprototypesof applicationtodifferentgroupsinorganization
● Providedtechnical andprocedural supportfor UserAcceptance Testing
● Improvedteammorale byconducting team-buildingactivities
● Managed the developmentof documentationpertainingtoa projectmilestone
Controlling
● Measuredproject performance ontime andbudgetasper the projectplan
● Managed changes to project scope using a change management procedure in coordination with
Change Control Board(CCB)
● Preparedand monitoredrelease plans
● Controllediterationsand releasedspikes
● Managed the software configure change managementforcode/requirements/design/versions
● DeliveredanIT RecoveryPlan,processintegrationandgovernance model forall changes
● Managed projectperformance andreportingthroughprojectscorecardsandmilestone reports
Closing
● Verifieddeliverablesforeachphase withprojectstakeholders,byexecutingthe testscenarios
● Delivered project documentation related to application design, testing results and operating
proceduresforthe application
● Documented lessonslearnedfromproject
● Tracked testingissues, maintained test matrix, ran daily status meetings, and met the exit criteria
for UAT
Environment:
PMBOK, Agile Scrum,Rally, Fix, LRM, HP QC 11 ALMEdition,SQLServer2008, MS Excel, MS Visio,UML,
XML, .NET Framework,NET2.0. Actimize, SMARTS,Subversion(SVN),MSProject 2010 Standard Edition,
SSIS,SSRS
5. Texas Capital Bank, Dallas TX Feb2008 – May 2011
BusinessAnalyst
Responsibilities:
● Created requirements document and user stories for the development and test teams using MS
Project 2010 StandardEdition
● Proactively identifying and removing blockers, facilitate frequent retrospectives, sharing metrics
to identifyandimplementimprovements.
● Analysis of the changes in various SWIFT message types and preparing the Project Planning
Document,SystemRequirementSpecification,TestPlan/Casesdocument.
● Perform impact analysis to find the list of back-end applications and their corresponding
branchesaffectedasa resultof SWIFTchanges.
● Deep understanding of various investment alternatives for portfolio such as equities, treasury
and corporate bonds, debentures, derivatives (futures, forwards and options), commodities,
private equity,real estate,hedge fundsandventure capital.
● Carrying out various test like Forward compatibility, backward compatibility and extensive
Volume Testing in MERVA CICS Environments to test the new changes introduced by SWIFT for
all message types.
● Provide coachingonAgile valuesandpractice toother teamswithinthe company.
● Involved in Scrum Sprint Planning Sessions, Backlog Grooming, Sizing, Sprint Retrospectives &
Reviews,DailyStand-ups,UserStoriesandAcceptance Criteria.
● As Scrum Master created and prioritized the Back Log in Rally, coordinated Planning Sessions
and maintainedUserStoriesandAcceptance Criteria.
● ElicitedBusinessrequirementsandbusinessneeds aspartof an Agile Scrumteam.
● Worked on creating Functional requirement documents and Software requirement Document
and attachedthemto requirementstabin HP Quality Center10.0
● Providesloanpackage tothe loanprocessorfor reviewing,stacking,and pre-submissionauditing
● Works with loanprocessor to provide additional documentationandlettersof explanationto
underwriterstoclearthe conditionsandclose eachloan
● Responsible formaintainingaworkingfileforthe office asrequiredfor compliance
● Generatesreferral businessandrelationshipswithexistingclients,individuals,Real Estate
Professionalsandpastclients
● Analyzescredit,andcomparesforaccuracy withthe statementof mortgage borrower's
● Determinescorrectloanoptionsfor the borrowerbaseduponthe future plan,presentsituation,
and preferredloanproductof the applicant
● Structured flexible test plans, test cases and test scripts to test entire application based on
businessrequirements,technicalspecifications,productknowledgeanduse case scenarios.
● Addressed all aspects of the loan life cycle, starting from identifying a prospective client to the
loanclosure
● Coordinate and actively and rigorously supervise the daily execution of fund accounting
activitiesbysupervisorsandstaff
● Regularlyidentifyandimplementoperational processimprovementideas
● Drive client satisfaction by acting as clients' primary contact for issue resolution, being easily
accessible, facilitating positive interactions, and ensuring adequate follow-up to outstanding
issues.
● Presentedinternal financialmodelstoinvestmentgroups.
● Compiled packages of documentation to fulfill due diligence and business process requirements
of fundingfirms.
6. ● Assistandmanage the annual auditprocessforall fundsserviced
● Assist Fund Administration Team in the preparation and review of annual and semi-annual
financial statements
● Formulate andmonitoradherence todepartmental policiesandprocedures
● Take a personal interestinthe professional developmentof staff andsupervisors
● Participated in project review meetings to resolve defect related issues and updated MS Project
task items.
● Revised existing documentation comprehensively to enhance the ability of the stakeholders to
proceedwiththe nextmajorphase of developingthe application.
● Assisted in implementation and deployment of the best SCM processes with seamless
integration among various phases of Software Development Life Cycle (SDLC) such as Change
RequestandProductLife Cycle ManagementutilizingUCMcomponentof Rational Suite.
Environment:
Agile Scrum, Rally, MS Project 2010 Standard, JAVA, XML, Oracle, UML, VB, .NET, UNIX, Microsoft Office
suite,MS Visio, HPQualityCenter10.0, SQL server2008
GlenworthFinancial,Richmond,VA Nov 2006 – Jan 2008
BusinessAnalyst
Responsibilities:
Performed feasibility and adaptability study to identify the business critical areas from
requirementperspective.
Providing expert troubleshooting for isolating technical problems in SOA/OSB systems including
Weblogicapplicationservers,OHSwebservers,anddehydrationdatabasesonRAC.
Developtechnical andfunctional specificationsandconvertrequirementsintoITlogicand
architecture forloan and mortgage service managementandmarketing.ImplementedIT
businesssystemsprojectsviaPMOstrategiesthroughoutfull SDLC(usingAgile,ITIL,and
PMBOK/BABOKmethodologies).
Elicited business needs, conducted business process modeling work and facilitated work
sessions(JAD),toanalyze,validate andprioritize requirements.
Documented detailed Business Requirements Documents (BRD), Technical Requirement
Specifications(TRS) andFunctional RequirementsSpecification(FRS).
Workedas a liaisonbetween clinical staff andthe technical developers.
Closely interacted with designers and software developers to discuss application functionality,
navigational flow andupdatedthemaboutend-usersentiments.
Conducted JAD sessions to allow stakeholders with different backgrounds to communicate their
perspectiveswitheachotherandresolve issues.
Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT) and
Back End Testing.
CreatedTraceabilitymatrix betweenrequirementsandtestcases.
Environment:
Jboss4, Subversion,QualityCenter9,WindowsNT,UNIX,Shell Scripting,Oracle,C++,Java/J2EE,XML,
VB Script,SQL*PLUS, TOAD,SQL Server,MS-Office Tools,Rational RequisitePro