1. Resume
ANSHUL SHRIVASTAVA
Mobile: +91-7263934484 Email: anshul.shrivastava91@gmail.com
OBJECTIVES
Seeking position of Assistant Manager, with a focus on Training & Business Analysis and Process
Improvement.
PROFILE SUMMARY
• Working as a Process Trainer with Wipro Ltd for Energies and Utilities domain since August, 2012.
• Well versed in operational activities, making reports and presentations.
• Experienced in Transition of new business for the organization in terms of knowledge transfer.
• Potential in undertaking responsibilities of removing unnecessary procedures and ensuring uniformity in the process
• Being a part of Training well versed in effective communication with good presentation and interpersonal skills
• As onsite experience, visited Canada for a new major 5000 seater project transition for one of the top oil company
of the world.
KNOWLEDGE PURRVIEW
• With more than 4 years’ experience in service industry following are my key look ups:
• Process transition and knowledge management including process trainings.
• Had written more than 100 Standard Operating Procedure (SOP) documents.
• Certified in Business Writing Skills by Wipro Ltd.
• Certified in Facilitation Skills – Train the Trainer by Wipro Ltd.
• Certified in Office Automation from General Information and Access Network Jabalpur a Govt. of India Project
• Participated in formal workshop for ‘C’ & ‘OCAML’ programming from “Indian Institute of Technology Kharagpur.”
ORGANISATIONAL EXPERIENCE
Wipro Ltd. Pune, India as a Process Trainer (since August, 2012)
Responsibilities:
• Knowledge management.
• Knowledge transition and conducting process training.
• Project Stabilization and operational delivery by handling the ops. team
• Finding out the new ideas to make the onboarding project efficient and cost effective.
• Maintaining and stabilizing the SLA’s and KPI’s for all the new project transitioned untill overtaken by the delivery
team
• Had conducted the Process trainings for more than 50 batches.
• Worked for 4 major 2000 seaters projects with International and domestic clients for Energies and Utilities domain.
• Transitioned a health care project for a major US clients and stabilized a 200 seater process.
• Team Leading in operations till the project goes BAU.
Highlights:
• Have cleared all the batches for new hires in the organization 100% throughput.
• Have reduced the backlog for more than 5000 units and achieved appreciations from the top managements and
clients.
• Have received client’s appreciations while conducting Knowledge transfer sessions and trainings.
• Have travelled onsite (Canada) for a new major 5000 seater project transition for one of the top oil company of the
world.
• Got awarded for conducting many process improvements projects within the processes to improve the efficiency
within the organization

2. SKILLS SET
Proficient in following skills:
• Training & Facilitation Skills
• Microsoft Office Instruments • Team Leadership
•
SAP
T-Base •
Knowledge Management
Transition
• Epiplex (Tool for writing Standard
Operating Procedure)
• Integrated Library Management System.
• Business writing and creating Standard
Operating Procedure
• Operational & Quality Analysis
ACCOLADES
• Qualified Common Aptitude Test in 2011
• Qualified ATMA test for management admissions in 2012
EDUCATION
• 2014 Corporate Post Graduation Diploma-MBA (Finance) from Symbiosis Centre for Distance Learning
Pune with 60.58% (1030/1700).
• 2012 B.Com (Computer Application) from Govt. Mahakaushal Arts & Commerce Autonomous College,
Jabalpur (M.P.) Rani Durgavati University with 64.30%
• 2009 12th
from Joy Senior Secondary School Jabalpur (M.P.), C.B.S.E. board with 58.20% (291/500)
• 2007 10th
from Joy Senior Secondary School Jabalpur (M.P.), C.B.S.E. board with 68.20% (341/500)
HOBBIES AND ACHIEVEMRNTS
• Playing musical instruments.
• Cooking
• Drawing & Painting
• Listening to Music
• Had certificate training in playing various musical instruments viz. Tabla, Drum, Congo from Khairagarh
Music University(M.P.)
PERSONAL DETAILS
Date of Birth: 1st
January 1991
Permanent Address: 281, Raj Villa, Sanskar City, Surtalai, Jabalpur (M.P.), 482002
Languages Known: Hindi and English
DECLARATION
I hereby declare that the above information provided by me is true to the best of my knowledge.
Date: 08.10.2016 Anshul Shrivastava