1. Angela D. Lowery
2421 Ramblewood Dr.
District Heights, MD 20747
Work: (301) 592-3700 ex. 1157 Cell: (202) 368-2647
Email: angeladhargrove@hotmail.com
Self-Nomination
The ability to ensure accurate compliance with established departmental, local,
state and federal regulations/standards. Perform duties in a satisfying and timely
manner.

2. Angela D. Lowery
2421 Ramblewood Dr.
District Heights, MD 20747
Work: (301) 592-3700 ex. 1157 Cell: (202) 368-2647
Email: angelahargrove@hotmail.com and angelahargrove68@gmail.com
Position Applying For:
Job Announcement Number:
Series & Grade:
Citizenship: USA
Veteran’s Preference: N/A
Experience
Quality Assurance Technician
Electronic medical records
Kaiser Permanente Silver Spring, MD
$28.94 per/hr 03/2006- present
Supervisor: Peggy Shibley May Contact Supervisor
Supervisor’s phone: (301) 816-7337 40 hours per week
Abstracts documentation of patient health data information using QI tools to ensure compliance with
established departmental, local, state and federal standards/regulations. Ensures the security and privacy
of personal information, as required by the Health Insurance Portability and Accountability Act (HIPPA), and other
laws and regulations. Review and audit error reports from Source Corp., doctors, doctors notes,
universal protocol audits, logs of scanning, scanned images in kp health connect, advises facility of
corrections as required, mismatched MRN/encountrer numbers, and documents placed in wrong batch.
Follows-up with facilities to respond to Source Corp request. Receives and repairs erroneous scans.
Research and resolves problematic scanned documents by use a Document Imaging Prep. procedure.
Make recommendations for changes or additions to processes to improve efficiency and quality.
Assists with ongoing training and coaching of staff as needed and performs other related duties as
directed.
Correspondence Technician
Kaiser Permanente Washington, DC
$14.75-15.64 per/hr 01/2002–03/2006
Supervisor: Betty Mitchell May Contact Supervisor
Supervisor’s phone: (202) 872-7303 40 hours per week
Release medical information, review and complete forms, ensuring patient confidentiality. Provide
customer service to internal and external customers by answer phones and providing accurate
information on the release of medical information as well as information on other Kaiser Permanente
matters. Provide copies of medical records in addition to the duties performed as a Sr. Health
Information Assistant.

3. Medical Records Clerk (part-time)
DC Department of Corrections Washington, DC
$12.00 per/hr 01/2001–01/2002
Supervisor: Ms. Clancy May Contact Supervisor
Supervisor’s phone: (202) 673-8624 20 hours per week
Performed duties to include oversight of the department workflow, problem solving, and reviewed
inmate medical records updating as needed. Purged inactive charts and entered chart information into
the computer as well as prepared correspondence using Microsoft Word.
Senior Health Information Assistant
Kaiser Permanente Washington, DC
$12.60 per/hr 01/1999–01/2002
Supervisor: Betty Mitchell May Contact Supervisor
Supervisor’s phone: (202) 872-7303 40 hours per week
Performed lead duties as assigned by the Health Information Management Supervisor, to include
oversight of the department workflow, problem solving, and reviewed information release requests.
Logged in requests within 24 hours, trained new staff and existing staff members on new or revised
procedures, monitored appointment data sheets and special chart requests, opened and sorted
departmental mail, and assisted in obtaining complete authorization for release of information form and
answers. Abstracted information from medical records to complete forms, served as inter and intra
department resource for the other staff members, answered questions and
provided instructions as necessary, assisted in printing information from appropriate computer system
for completion of ROI requests, requested patient charts and answered inquiries from patients and staff
members instructing them in the appropriate methods of requesting records.
Health Information Assistant
Kaiser Permanente Washington, DC
$10.49-11.07 per/hr 05/1998–01/1999
Supervisor: Betty Mitchell May Contact Supervisor
Supervisor’s phone: (202) 872-7303 40 hours per week
Major responsibilities included filing paperwork within 48 hours of receipt and delivering charts to
proper destination. Picked up and refilled charts containing confidential information on patients.
Purged inactive charts, converted charts and created and entered chart information into the computer as
well as prepared correspondence to patients using Microsoft Word.
Security Guard (part-time on call)
Secure Pros Lanham, MD
$12.00 per/hr 01/2004–2006
Supervisor: Major Davis May Contact Supervisor
Supervisor’s phone: (301) 459-8322 16-24 hours per week
Provide security services for Safeway, Inc., and observe and report.

4. Security Guard (part-time on call)
B&B Security Washington, DC
$10.00 per/hr 01/2002–01/2004
Supervisor: Mr. Boydin May Contact Supervisor
Supervisor’s phone: (202) 889-5000 20-40 hours per week
Provide security as assigned by the company at stadiums, office buildings, concerts, Closed Circuit
Television Monitoring and disbatch as needed.
Medical Records Assistant
Adecco Temporary Agency Washington, DC
$9.49 per/hr 02/1996–05/1998
Supervisor: May Contact Supervisor
Supervisor’s phone: (202) 857-0800 40 hours per week
I was assigned to Kaiser Permanente located in Washington, DC as a Health Information Assistant.
After one year of working temporary, I was hired into a permanent full-time position.
Major responsibilities included filing paperwork within 48 hours of receipt and delivering charts to
proper destination. Picked up and refilled charts containing confidential information on patients.
Purged inactive charts, converted charts and created and entered chart information into the computer as
well as prepared correspondence to patients using Microsoft Word.
Clerk
USA Careers Washington, DC
$7-10 per/hr 01/1995–01/1996
Supervisor: May Contact Supervisor
Supervisor’s phone: (202) 872-4688
Typed labels ensuring accuracy of addresses, labeled documents and stuffed envelopes for mass
mailings.
Mail Distribution Clerk
US Postal Service District Heights, MD
$19,000 per/yr 01/1989–01/1990
Supervisor: Mr. Osborne May Contact Supervisor
Supervisor’s phone: (800) 275-8777 40 hours per week
Sorted and delivered US mail to addresses within the delivery service area for the post office in which I
was assigned. Mail was sorted by number coded routes.

5. Education
Forestville High School----Forestville, MD ----graduated on June, 1986
Type: Medical Office Assistant Diploma
Number:
Issued by: International Correspondence School
Date Issued: 1 /1999 Date Expires: 8 /1999
Type: Medical Terminology Certificate
Number:
Issued by: Howard University, Washington, DC
Date Issued: 1 /2005 Date Expires: 2 /2005
Type: Intro. To ICD-9 Certificate
Number:
Issued by: Howard University, Washington, DC
Date Issued: 4 /2008 Date Expires: 5 /2008
Type: Security License
Number:
Issued by: Washington, DC and Maryland
Date Issued: 1 /2002 Date Expires: 7 /2008
Type: Cert. of Cont. Educ. Coaching/Mentoring for Manag. and Superv.
Number:
Issued by:
Date Issued: 8 /2010 Date Expires:
Type: Cert. of Cont. Educ. in manage. and leadership skills
Number:
Issued by:
Date Issued: 1 /2010 Date Expires:
Type: Certificate of Completion Admin. professionals

6. Number:
Issued by:
Date Issued: 8 /2011 Date Expires:
Type: Cert. of Completion in outlook and excel workshop
Number:
Issued by:
Date Issued: 8 /2011 Date Expires:
Type: CPR AED
Number: MD01574
Issued by: AHA
Date issued: 02/2012 Date Expires: 02/2014
Skills
• MS Word
• WordPerfect
• 10 Key Calculator
• Copier Equipment
• Typewriter
• Data Entry
• Excel
• Microsoft
References available upon request

7. Number:
Issued by:
Date Issued: 8 /2011 Date Expires:
Type: Cert. of Completion in outlook and excel workshop
Number:
Issued by:
Date Issued: 8 /2011 Date Expires:
Type: CPR AED
Number: MD01574
Issued by: AHA
Date issued: 02/2012 Date Expires: 02/2014
Skills
• MS Word
• WordPerfect
• 10 Key Calculator
• Copier Equipment
• Typewriter
• Data Entry
• Excel
• Microsoft
References available upon request