2. Instructor: Erin Malone
Course: System
Timeline: 5 weeks
Goals:
Design a business that delivers a product or service via a vending machine.
Understand the target audience, address a real problem, show a creative solution, and
use information wisely as a key part of the business.
Include both a systems model and an information model to communicate how the
business will work.
Project Brief
4. Students often are tired but
schools have no private places
for them to rest
The couch area in CCA, which was originally meant to be an
interactive space, is often occupied by students who are sleeping
Problem
Anchi Hsin | System Spring 2018
7. A kiosk for students to…
Book their ideal time slots within the next 5 hrs
Make payments
Self check-in/ re-entry to the vending rooms
8. A phone APP for students to…
Reserve time slots
Make payments in advance
9. A vending room that provides…
Private and soundproof space to rest
10. 60 mins to full charge
The battery shape room gives...
Visual feedback for its availability:
The screen on the door counts down
the time that users have left
The room changes color (from red to
green).
11. 40 mins to full charge
The battery shape room gives...
Visual feedback for its availability:
The screen on the door counts down
the time that users have left
The room changes color (from red to
green)
12. 10 mins to full charge
The battery shape room gives...
Visual feedback for its availability:
The screen on the door counts down
the time that users have left
The room changes color (from red to
green)
13. The room inside is equipped with….
A twin bed
Bedding accessories
Tissues & a garbage can
14. To help students to…
Save time to avoid going back and forth between schools and dorms/apartments
Improve physical and mental health by helping them to rest well
Goals
16. Stock(bedding sets, tissues, garbage
disposal) will be hidden between walls
Cleaning staff will open the door to replenish
stock
Stock
Door
Final Layout: front view (outside)
17. Stock
Furniture
Bed sheets
Garbage can HangersTissue paper
Pillow sheets Blankets
removable wall
Bedding recycle
removable Wall
Door
BedPillow
Light switch
Final Layout: top down view (inside)
18. Bed sheet Pillow sheet Blanket Bedding recycle
Bed
Light Switch
Door
Hangers
Tissue paperGarbage Can
Items will be drawn out from the slots on the walls
Final Layout: side view (inside)
20. Money
Information
Supply
Intangible Value
Student user
Cleaning staffs
Investors
Business Ads
use
100% profit
to reserveto paythrough
Potential Students users
Vending room
increase
located at
SchoolPayment processor
employs
to replenish
provide
Phone
Supply vendorsUsed by students
New Supplies
got cleaned
to
Old Supplies
increase
Kiosk
to clean
40% profitinvest
10% profit
cost
Wages
5 % profit
Final system model
21. Reserve time slots on
Kiosk
Check-in on kiosk with
QR Code
Get into room to rest!
Leave
temporary if
necessary
Reserve time slots on
phone App
Re-entryReceive QR CodeMake payments
Door open and alarm
start time is up!
Go back to work with full
energy!
Optional
Final user flow
34. Anchi Hsin | System Spring 2018
UI flow draft: Phone APP
No Avalibility, reserve time
slot on phone app!
?
Check-in/re-entry
Start
Show room avability
Intructions
Welcome!
Payment methods
Rest now
Select room
and time slot
Cash
Debit/credit card
Apple pay
Insert card
Place your phone on sensor
Insert cash
Order Complete! Enter your
phone to receive QRcode
Scan QRcode you receive on
our app
Door open! Enjoy your rest!
Start
Sign-in to your CCA email
Account
LocationHome page Search
reserve time
slot
Select Date
pay by card
Apple pay Pay with touch ID
Enter credit/debit catd
information
Order Complete! Remember
to show up on time and scan
the following QRcode to open
the door!
Complete! your schedule has
been add!
Add it to calander
End
Location and room info
Select Time slot
Backt to home page Home page
End
35. No Avalibility, reserve
time slot on phone app!
?
Check-in/re-entry
Show room avability
Intructions
Welcome!
Payment methods
Rest now
Select room
and time slot
Cash
Debit/credit card
Apple pay
Insert card
Place your phone on
sensor
Insert cash
Order Complete!
Scan your QRcode
Door open! Enjoy your
rest!
Sign-in to your CCA
email Account
LocationHome page
reserve time
slot
Select Date
pay by card
Apple pay Pay with touch ID
Enter credit/debit catd
information
Order Complete!
your schedule has been
add!
Add it to calander
Location and room info Select Time slot
Back to home page
Thank you!
Final UI flow: Phone APP
47. We conducted research to help our client, The Neighbor Project, identify ways to
increase community engagement in the Potrero neighborhood.
We used exploratory research methods to understand the context and goal of an
underrepresented segment of the community and then communicate our findings in a
way that inspires empathy.
Instructor: Amy Bickerton
Course: Design research
Timeline: 8 weeks
Team members: Sherrie Guan, Will Liang
Brief
50. Language: Mandarin-only speakers
Location: Potrero Hill
Survey collecting: websites likes Nextdoor & Meetup
Recruit participants: Chinese restaurants/ website like Nextdoor & Meetup
Outcome: A short documentary that follows Mandarin speakers throughout their day
Original research plan summary
52. Mandarin-only speakers Cantonese speakersLanguage:
Mandarin speakers migrates for work/education Not linguistically isolated
Cantonese speakers migrates for better living quality linguistically isolated
SF city
Very small Chinese community in Potrero Hill
Chinese people who live in Potrero Hill go to Chinatown for social events
Potrero HillLocation:
Problems we faced and our solutions
53. Recruitment:
Older generations have no internet access due to language barrier
Online Chinese communities are organized by Americans
who are learning Mandarin
CostcoRestaurents/ Website like Nextdoor and Meetups
Outcome: Audio recording/Notes
Participates were not willing to be on camera due to cultural reasons
Restaurants’ staff are too busy for interviews
Problems we faced and our solutions
A short documentary
55. Reason for Immigrating
Life in US vs. Home Country
Reasons for Choosing Their Community
Suggestions/Dislikes about Their Community
Community Engagement
Language Barrier
Family
Employment
Categories in mental model
62. What I learned
What I could do better
Reflection
•Planning out a research plan and modifying it based on real situations
•Reaching out to people in real life and interview them in a way that they feel
comfortable
•Synthesizing the data by using different diagrams
•Collect more data to develop a more complete and accurate insights
•Synthesize the data with more approaches
64. BRAND BRIEF
About
• An online magazine that offers video content, long form articles and
data visualizations about future-focused content and issues.
Target Audience
• Between 20-40 years old
• Care about social issues and technology trend
