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Air travel process book solutions
- 1. Claire Zhou & Anchi Hsin Signs on tables/bins
- 2. The boxes will be overlapped with each other horizontally to save spaces and help passengers take them out more easily
- 3. Signs stickers on the table: Passengers can sort their belongings here as they are waiting in lines Bins with signs/color code/ velcro: Passengers can match their belongings to /color code and put them together with verlco Bins/signs/color codes help passengers organize their belongings Claire Zhou & Anchi Hsin
- 4. Claire Zhou & Anchi Hsin Problems
- 5. Signs stickers on the table: Passengers may sort their stuff here for a long time since it is no conveyer belt to push them through Baggage check point may still be crowded Bins with signs/color code/ velcro: Too many bags which can overwhelm passengers and slow down their sorting process Bins/signs/color codes may help passengers organize their belongings but may also slow the process down Claire Zhou & Anchi Hsin
- 6. Sorting Cart
- 7. Before passengers get the security check-in point, they will receive a cart for them to sort their belongings beforehand (in waiting line)
- 8. At the security check, passengers will flatten the cart to make items not overlapping. top-down view
- 9. BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT GATES After get the boarding pass, passengers go to the security check-in point. Seats BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT
- 10. BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT GATES Seats BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT Step 2 Sort your belongings as you are waiting in line
- 11. BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT GATES Seats BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT Step 3 Get through security check-in point
- 12. BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT GATES Seats BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT Step 4 Go to your assigned baggage belt
- 13. BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT GATES Seats BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT Step 5 Flatten your chart by pulling out the second pin and let it get through the baggage check
- 14. BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT GATES Seats BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT Step 6 Go through body check/pat down
- 15. BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT GATES Seats BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT BODY CHECK BODY SCANNER BODY CHECK BODY SCANNER CART RETURN AREA CART PICK UP AREA SECURITY CHECK-IN POINT Step 7 Take your chart and put them back at the return area
- 16. Luggage pick-up area Security check-in point Baggage check Personal check Cart return area Wearing shoes area Sorting carts can avoid tedious sorting process at the baggage check point and make full use of passengers’ waiting time.
- 17. Problems
- 18. Luggage pick-up area Security check-in point Baggage check Personal check Cart return area Wearing shoes area The process of organize and folding carts may slow the process down Its required physical movements are not friendly to elderly and children