The document discusses quality management in projects. It identifies three key quality management processes: quality planning, quality assurance, and quality control. Quality planning involves identifying relevant quality standards. Quality assurance applies planned quality activities to ensure requirements are met. Quality control monitors results to ensure they meet standards. The document emphasizes that quality management requires commitment from all employees and management, training, continuous improvement, and an ability to adapt to changing needs.
3. INTRODUCTION
The process that includes all the activities of the
performing organization that determines quality polices, objectives and
responsibilities.
Three Critical project quality management
process
Quality planning:
Quality assurance:
Quality control:
4. Quality planning:
It identifying which quality standards are
relevant to the project and to determine how to satisfy them
Quality assurance:
It is the application of planned, systematic,
quality activities to ensure that the project will employ all
process needed to meet requirements
Quality control:
it involves monitoring specific
project result to determine whether they employ with
relevant quality standards and identifying ways to
eliminate causes of unsatisfying result
5. Every company member is focused on
product of service quality. If management
is not behind quality management then it
will fail.
Every one must have the required training
and be familiar with the necessary
techniques .
Any one can suggest areas for
improvements.
6. All departments are expected to focus on
quality and productivity improvement and
implement changes for their areas.
Decision made are base on the best
solution, not on hidden agendas or
favoritism.
7. Increase efficiency;
Every organization has the aim to maximize the
efficiency and quality of the process, as part of the process ,
Guidelines will be put in place for all employs to follow,
Better employ moral;
Members of staff need to be motivated and satisfy
to perform well. clear, defined roles, accountability of management,
established training system also effect the quality and success.
International reorganization;
It is the goal of every organization to expert
internationally. it can produce link with other organization.
8. Improvement of processes
you can learn what improvements are
needed by the facts that you find through a system of
documentation and analysis. this is a carefully planned and
implemented procedure which will guarantee that you make that
correct choice and eliminate the risk of any costly mistakes.
9. Reduce wastages
Improve process control
Increase market share
Lower costs
Facilitate training
Meet customer expectation
Raise moral
10. Highly trained management .
An effective trained management.
Continues improvement program.
An ability to handle changing market
requirements at short notice.