2. INTRODUCTION
Throughout the world performance management
system is considered to be one of the most important
management practices in all types of organizations
Performance management focuses on planned
performance and improvement over the time to come
It applies to both organization and individual in the
organization
3. The aim is to
highlight on salient
features of
Performance
Management
AIM
5. WHAT IS PERFORMANCE
MANAGEMENT (PM)
PM is observed as the framework of policies and practices
established for planning, monitoring, developing, evaluating
and rewarding both individual and organizational performance
and for using performance information in making personnel
decisions
PM is planned to facilitate and provide structure to planning
and then to monitoring of the employee’s progress over the
year
A good PM system helps a manager to improve upon his
subordinate’s performance and achieve departmental
/organizational performance goal
6. BASIC ACTIVITIES OF PM
PM consists of two basic activities :
Performance expectations :
Setting MBOs and KPIs
Working towards achieving the MBOs
Reviewing performance or performance appraisal
7. PERFORMANCE MANAGEMENT
PROCESS
FORMAL PROCESS
INFORMAL PROCESS
Corporate
Business Unit
Department
Customer
Company
Professional
Legal
As discussed between
appraise & appraiser
Sharing expectation
Follow-up &
Feedback
Activity coaching
tools
Doing the Job
Reviewing Performance
MBOs & KPIs
8. PERFORMANCE MANAGEMENT
PROCESS
The final stage in the performance
management process is an analysis of the
relationship of the department’s goal
achievements to staff performance ratings
A strong relation ship exists between the
performance ratings of the employees in a
department and the effectiveness of that
department
9. CONCLUSION
Overall performance management system is now an
essential requirement because organizations have
been facing challenges which they have not faced
before. Increasing competition from business across
the world means that all businesses must be a lot
more careful about the choice of strategies to remain
competitive. As such PM ensures that everyone in
the organization is doing their job to confirm
strategies are implemented effectively