2. Compiled by: Alex Iskandar,PMP
Why Changes ?
These days change is a constant, there is always something
changing somewhere for some reason.
It is almost impossible to work anywhere without going through
some type of change.
Change isn't a “bad” or a “god” thing
In today's business world change is necessary to survive.
However, if not executed properly change can be damaging, it
can negatively impact to the project.
3. Compiled by: Alex Iskandar,PMP
What is Change Management ?
Change management is a structured approach to transitioning
individuals, teams, and organizations from a current state to a
desired future state. Change management (or change control) is
the process during which the changes of a system are
implemented in a controlled manner by following a pre-defined
framework/model with, to some extent, reasonable modifications
[1].
In project management, change management refers to a project
management process where changes to a project are formally
introduced and approved.[2].
http://en.wikipedia.org/wiki/Change_management
4. Compiled by: Alex Iskandar,PMP
Change is a constant feature
of projects
Knowing how to handle changes and requests for
changes is vital to delivering any project on time.
Change control is the essence of good project
management
Properly estimating the impact of a requested change
and communicating that impact in a clear way is vital
to the success of any project.
Project Team must know:
Why a change is needed (business case)
What we are changing (scope)
How long the change will take (schedule)
How much the change will cost (cost estimate)
5. Compiled by: Alex Iskandar,PMP
Changes Management as part of
Project Control & Monitoring
6. Compiled by: Alex Iskandar,PMP
Control and Monitor is:
Control is:
Noun
an act or instance of controlling; also : power or authority to
guide or manage
Verb
to check, test, or verify by evidence or experiments , to exercise
restraining or directing influence over
Monitor is:
Noun
a person who has the job of watching or noticing particular things
Verb
to watch, keep track of, or check usually for a special purpose
10. Compiled by: Alex Iskandar,PMP
Project Life Cycle:
Time Distribution of Project Effort
Conception
Selection
Planning, scheduling,
monitoring, control
Evolution and
termination
11. Compiled by: Alex Iskandar,PMP
Generic Phase Gates
Stage-Gate Project-Management Process in the Oil and Gas Industry – by G.W. Walkup Jr., SPE,
SDG, and J.R. Ligon, SPE,
http://www.spe.org/spe-site/spe/spe/jpt/2006/12/Syn102926.pdf
12. Compiled by: Alex Iskandar,PMP
AACE COST ESTIMATE CLASSIFICATION
http://www.aacei.org/technical/rps/17r-97.pdf
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What is Contingency?
http://www.maxwideman.com/pmglossary/PMG_C07.htm
As a result of risk analysis sums of money or amounts of time may be set
aside as contingency which may be used in the event of risks occurring.
A Contingency is the planned allotment of time and cost for unforeseeable
elements with a project. Including contingencies will increase the confidence
of the overall project.
An amount of design margin, time, or money inserted into the corresponding
plan as a safety factor to accommodate unexpected and presently unknown
occurrences that judgment suggests will occur during the project.
14. Compiled by: Alex Iskandar,PMP
What is Contingency Plan
http://en.wikipedia.org/wiki/Contingency_plan
• A Contingency plan is a plan devised for a specific situation when things
could go wrong. Contingency plans are often devised by governments or
businesses who want to be prepared for anything that could happen. They
are sometimes known as "Back-up plans", "Worst-case scenario plans",
"Scrap Situation" or "Plan B" .
Contingency plans include specific strategies and actions to deal with
specific variances to assumptions resulting in a particular problem,
emergency or state of affairs. They also include a monitoring process and
“triggers” for initiating planned actions. They are required to help
governments, businesses or individuals to recover from serious incidents in
the minimum time with minimum cost and disruption.
http://www.maxwideman.com/pmglossary/PMG_C07.htm
A Contingency Plan is fallback position, or workaround in the event of an
adverse occurrence, or risk event, on the project.
A plan that identifies key assumptions beyond the project manager's
control, and their probability of occurrence. The plan identifies alternative
strategies for achieving project success.
15. Compiled by: Alex Iskandar,PMP
Where is the Contingency Plan
allocated in the Risk Management
Process ?
CONTINGENCY
PLAN
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How to Manage Changes
Manage with Changes & Risks
Possible outcomes for each risk
Take action to avoid the risk, reduce its likelihood, or reduce its
impact,
Make contingency plans and deal with the impact and mitigate
the risk should it occur,
Agree that it is an acceptable business risk to take no action and
hope that the risk does not occur.
Do not wait for situations to come up before you address them
17. Compiled by: Alex Iskandar,PMP
How to Planning Contingency
Risk Management and Contingency Planning
http://ahds.ac.uk/creating/information-papers/risk-management/
Planning a Risk Response
1. Types of Risk Response
• Avoidance
• Adopting
• Reduction
• Transfer
• Deferral
• Retention
2. Choosing the right response
3. Contingency Plans
• How to Calculating Contingency
http://www.jiscinfonet.ac.uk/InfoKits/risk-management/calculating-contingency
Contingency should be shown in the plan as a separate item and not hidden in
activities as "an extra 10%" on duration or cost.
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Planning Process
Sample of Risk Assessment Result
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Probabilistic Planning
P10 Estimate – a 10% chance that the project
cost/schedule will be less than or equal to the estimate
total and a 90% chance that the project cost/schedule
will be greater than the cost estimate total.
P50 Estimate – a 50% chance that the project
cost/schedule will be less than or equal to the estimate
total and a 50% chance that the project cost/schedule
will be greater than the cost estimate total.
P90 Estimate – a 90% chance that the project cost will
be less than or equal to the estimate total and a 10%
chance that the project cost/schedule will be greater
than the cost/schedule estimate total.
http://bora.nhh.no/bitstream/2330/511/1/R30_01.pdf
http://www.cooperenergy.com.au/cooper-pdf/Cumulative%20Probability%20P90%20P50%20P10.pdf
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COST PROBABILITY CURVE (S-CURVE)
LEVEL PROBABILITY VS COST ESTIMATE
A D B CE
P90
P70
P50
P35
P10
A : Value P10
B : Value P50
C : Value P90
D : Deterministic Estimate
E : Deterministic By PM
Deterministic
Estimate
(Including
Allowance)
Contingency
P50 – Determin. Estimate
COST
P
Sample
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We have noted the following
keys:
Changes
Changes Management
Project Life Cycle
Contingency
Risk Management
Scope Changes & Trends
Now going to enter on how to at the
implementation (Execution / EPC Phase) :
25. Compiled by: Alex Iskandar,PMP
Change Management /
Risk Management Flow Diagrams
Identify
Risk / Changes
Analyse
Probability and
Impact
Apply
Avoidance or
Reduction
Define
Contingency
Plans
Monitor &
Manage
http://www.epmbook.com/risk.htm
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Step-by-Step Process to Manage Change
(Identify)
1. Identify source and nature of the change:
Determine the type of change (work plan, schedule,
technical, etc.)
Determine the potential impact and process
(formal/informal)
Document origin of change (who initiated it, what
precipitated it)
Identify potentially effected customers and suppliers
Identify who should lead the analysis/rest of process
Communicate potential to rest of team as needed
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Step-by-Step Process to Manage Change
(Analyze)
2. Analyze the effects of the change
How does it relate to purpose/mission?
Compare change against the current process
Quantify the change (how much, how long, how much risk)
Cause-effect analysis
Brainstorm, analyze, and prioritize strategies
Identify impacts against agreed upon requirements
Access profound knowledge
28. Compiled by: Alex Iskandar,PMP
Step-by-Step Process to Manage Change
(Apply & Define)
3. Develop a response/action plan strategy:
Document analysis into proposal form
Identify customers/stakeholders/level of authority for
endorsement
Plan steps for presentation by answering these questions:
What needs to be done, who will do it, and by when?
What will be the effects on other project tasks?
How will the team communicate with the other
stakeholders?
29. Compiled by: Alex Iskandar,PMP
Step-by-Step Process to Manage Change
(Monitor & Manage)
4. Communicate strategy & gain endorsement
Schedule meeting (s)
Send letter/documentation package
Gain endorsement and/or feedback
Adjust strategy as needed and update database
5. Implement change plan and monitor the effects
Identify responsibilities and timelines for carrying out
Revise the work plan
Monitor and evaluate implementation
30. Compiled by: Alex Iskandar,PMP
Project Change Management is just a processProject Change Management is just a process
and tools,and tools, People involvementPeople involvement is the focus ofis the focus of
project successproject success
People contributionPeople contribution and proactively to inform anyand proactively to inform any
changes (Scope, Trends) definitely requires forchanges (Scope, Trends) definitely requires for
Project Changes Management systemProject Changes Management system
implementation successfully.implementation successfully.
Simplicity to see the process, allSimplicity to see the process, all tools can betools can be
utilized, the main key isutilized, the main key is GOOD DOCUMENTATIONGOOD DOCUMENTATION..
Challenge and Recommendation
Editor's Notes
Hint: Possible exam answers on this slide
Can use analogy of “over/under” in sports betting
Compare and contrast the three
P10 – we have little chance of meeting
P90 – leaves money on the table, ties money up, doesn’t allow us to pursue as many other opportunities
P50 – our magic number, what the board wants to see, half of our projects come in under and half are over
Clearly identifying the original scope and describing it clearly to the WDS Dictionary and the Control Account Plans will help to minimize changes. Particularly Informal changes.