The document discusses how first impressions are formed within three minutes based on factors like dress, voice, handshakes, facial expressions, and grooming. It provides tips for positive body language during interactions like making eye contact, displaying an open posture, smiling, and using hand gestures while speaking. Specific behaviors that can indicate interest, doubt, anxiety or a desire to end an interaction like fidgeting feet are also outlined. The document stresses dressing appropriately for the business culture and environment.
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Body language
1.
2. The way you present yourself in your dress and in your
body language affects the way people perceive you
and react you.
Make a good impression by dressing to match your
business culture you work in.
Making an impact:~
Research says that people tend to form their first
impressions within three minutes of meeting new
comers.
They will be guided by:-
Dress
Voice
Handshakes
Facial Expression
Grooming
Accent
3. FEW IMPORTANT CRITERIA OF
READING A BODY POSTURES.
Because of its subtlety range, body
language is difficult to read and to control.
In communication,
Seeing is more important than hearing.
Broad understanding of body language.
Informal look ~
Garments and shoes are impeccable condition.
4. EYE CONTACT:~.
Very powerful tool.
Sweep your gaze right across your
audience.
Do not neglect those whose views
could be neutral or negative.
Audience members who feel
excluded by the speaker are more
likely to respond negatively than
those who are involved.
5. HOW DO WE GET TO KNOW~
Sitting with crossed legs and arms.
Unblinking eyes.
Looking fixedly.
Feet flat on floor.
Body tense but vertical .
Rapid nods of the head.
Rhythmic tapping of the leg.
Playing with any thing within approach;
the listener wants the speaker to finish quickly.
Rubbing behind the ear.
Touching the nose gently;
shows dislike, doubt, uncertainty or the inability to
avoid or answer a question.
6. CONT…
Interested participants…
Nodding of head encourages the
speaker.
The stroking of chin or nose.
Pulling of beard.
Occasional narrowing down of
eyes indicate that the person is
making a wise decision.
7. FEW TIPS FOR FIRST IMPRESSION
As you enter for the interview…
Polite acknowledgment of
gratitude.
Relaxed but upright posture.
Positive tone.
Proper eye contact(without
staring).
Practice a firm and dry handshake.
Be alert.
Sit erect.
8. To stimulate good feelings, smile
A genuine smile…
Stimulates your own sense of well-being.
Shows that you are:- approachable,
co-operative, and trustworthy.
Most importantly, smiling directly shows
how other people respond to you.
To improve your speech, use your hands
Broca’s area of brain, important for
speech production when wave our
hands.
Gesturing as we talk can actually power
up our thinking.
9. If you want to know the truth, watch people’s
feet
Foot movements…
Increased amount of nervousness and
anxiety.
Feet will fidget, shuffle and wind around each
other or around the furniture.
Feet will stretch to relieve tension out in a
attempt to run away.
To improve your memory, uncross your arms
and legs
Unfolded arms and legs, remembered 38
percent more.