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Master Your Business with Body Language

Master Your Business with Body Language

  1. 1. MASTER your business with body language
  2. 2. Why is body language important in business ? HumanS can produce over 1 million body languages Ittakes7secondtojudgeapersonontheFirstmeeting SIGNs 700K Facial expression 250K Hand gestures 5K Postures 1K 80% of what remember is from sight and speech 55% of our communication is done through body language 82% of the wORLD is perceived through our eyes
  3. 3. 6 universal visual signals
  4. 4. proxemics Theories of man’s use of space you < 46cm Intimate 46cm –1,2m Personal 1,2m –2,4m social 2,4m + PUBLIC
  5. 5. HOW to use body language Meeting a potential client Goal : establish trust Mirror the client’s behaviour Don’t back away when the client is speaking Stay close but not too close Be open to your new friend 7 secs
  6. 6. Move towards the audience on important points Avoid looking at the screen Focus on the audience HOW to use body language Presenting during a pitch Goal : coordinating body language and content 7 secs
  7. 7. Move towards them Face in the same direction Nod when they are speaking Smile and stay positive HOW to use body language Encourage people to speak up Goal : get people to participate 7 secs
  8. 8. Keep your head held high Open your shoulders Don’t slump Lean forward when talking HOW to use body language Lead a team Goal : TO dominate WITHOUT being aggressive 7 secs Lean back when listening
  9. 9. Raise eyebrows slightly to show acceptance Smile and nod Touch the person appropriately in a non-threatening way HOW to use body language Goal : state opposing point of view 7 secs Disagree without making enemies
  10. 10. Pay attention Make eye contact Smile, nod, don’t flirt Find common interest HOW to use body language Goal : be professional, polite and personal 7 secs Socialize with client
  11. 11. Lean in to interviewer when you are speaking Mirror the interviewer phYsically Stay open, don’t be defensive HOW to use body language Goal : establish trust and friendliness 7 secs Nailing THE interview
  12. 12. Spread your armSabout a foot beyond your waist Keep your palms facing down LISTEN AND REFLECT EMOTIONS HOW to use body language Goal : showing understanding 7 secs Dealing withANangry colleague
  13. 13. Mirror HIS/HER behaviour, WITH YOURbodylanguage Sit or stand still, except to nod Focus oNyour boss Keep your body and face pointed TOWARDS your boss HOW to use body language Goal : build agreement 7 secs Asking FOR A raise
  14. 14. Like what you see? Source: http://www.forbes.com/sites/nickmorgan/2013/11/21/this-body-language-infographic-may-save- or-land-your-job/ Designed by

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