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Not all Kanban is alike 
@PatrickSteyaert 
patrick.steyaert@okaloa.com
Bombarded with change
Exploring new knowledge 
Danger zone 
Exploiting existing knowledge 
Episodic change
Either-Or thinking 
Bureaucracy 
Conservatism 
Self-organization 
Risk taking 
PlanningExperimentation 
Authoritarian decisions 
Local decisions
Continuous change
And-thinking 
Exploiting 
existing 
knowledge 
Exploring 
new 
knowledge 
Bureaucracy 
Conservatism 
Self-organization 
Risk taking 
PlanningExperimentation 
Authoritarian decisions 
Local decisions
Single 
loop 
Managing 
uncertainty 
Double 
loop 
Managing 
how 
uncertainty 
is 
managed 
Double loop thinking
Meet Mary Program 
manager 
large transformation program 
program management team 
uncertainties
Managing work 
Plan 
defined objectives, scope, budget, high-level timing, … 
plan and check tasks 
Do 
Check 
Adjust
Managing uncertainty 
Future 
Now 
OPPORTUNITY 
CREATION 
PROBLEM 
SOLVING 
uncertainty reveals itself mainly in the disguise of (delivery) problems
Managing how 
uncertainty is managed 
NowFuture 
PROBLEM 
SOLVING 
OPPORTUNITY 
CAPTURING 
PROBLEM 
AVOIDANCE 
OPPORTUNITY 
CREATION 
Problem 
Opportunity
Continuous change 
Exploiting 
existing 
knowledge 
Exploring 
new 
knowledge 
adapt to an 
evolving reality 
control and 
continuously improve
Exploitation 
Plan-Do-Check-Adjust 
Plan 
Do 
Check 
Adjust 
Exploration 
Observe-Orient-Decide-Act 
Orient 
Decide 
Act 
find and create 
opportunities 
Observe 
solve and prevent 
problems
Meet Paul Product 
manager 
leading software product 
expanding in new markets 
product in need of renewal
Managing work 
Flow 
Design 
Build 
Test
Managing uncertainty 
4. Sustaining 
innovation 
1. Disruptive 
Current focus 
3. Efficiency 
innovation 
2. Technologyinnovation 
innovation 
Future focus 
- the cycle of innovation -
Managing how 
uncertainty is managed 
Can we build it?Should we build it? 
Can we build it efficiently? 
4. Sustaining 
innovation 
1. Disruptive 
3. Efficiency 
innovation 
2. Technologyinnovation 
innovation 
Table stakes 
Enablers 
Delighters 
Differentiators
Continuous change 
Exploiting 
existing 
value streams 
Exploring 
new 
value streams 
for uncertain 
demand 
for established 
demand
Exploitation 
The Kanban Method 
Ideas 
Change 
Delivery 
Measure 
Learn 
Data 
improving the 
fitness for 
purpose of an 
established 
product or 
service delivery 
Exploration 
Lean start-up 
Ideas 
Build 
Product 
Measure 
Learn 
Data 
create a new 
product or 
service under 
conditions of 
extreme 
uncertainty
Continuous change 
build-measure-learn 
(exploration) 
change-measure-learn 
Discovery 
Validation 
(exploitation) 
Delivery 
Integration of exploration and exploitation in the end-to-end value 
stream 
Flow
Kanban 
Delivery Kanban 
Discovery Kanban 
Visualize work 
Limit work in progress 
Manage flow of work 
Internal feedback loop 
Evolve experimentally 
Start with what you do now 
Agree to pursue incremental, evolutionary change 
Visualize decisions and options 
Limit unvalidated assumptions 
Manage flow of decisions and options 
Customer feedback loop 
Mixed change
Program management kanban 
Visualize decisions 
Visualize 
“decisions to 
be made” 
Visualize 
“actions” 
OODA lane: 
Observe-Orient- 
Decide-Act 
PDCA lane: Plan- 
Do-Check-Adjust
More than work alone 
Action 
Countermeasure 
Initiative 
Probe 
Issue 
Risk 
Opportunity 
Option 
Action (decisions that have been made) 
Observation 
(decisions to be made)
Product management kanban 
>4 
Visualize options 
5 
4 
>4 
Visualize 
“options” 
5 
4 
Visualize 
“features”
Differentiator 
Enabler 
Table stake 
Delighter 
Table stakes 
Not all value is alike 
Require (external) 
validation 
(with actual users) 
Require (internal) 
verification 
(with proxy users) 
Delighters 
Differen- 
Enablerstiators
Program management kanban 
Limit decisions in progress 
Limit 
“decisions” 
in 
progress 
Limit 
“work” 
in 
progress 
www.discovery-­‐kanban.com 
4 
5 
4 
5 
4 
3 
5 
4 
3
Product management kanban 
Limit unvalidated assumptions 
>4 
5 
4 
>4 
5 
4 
Limit 
unvalidated 
assumptions 
Limit 
“work”
Program management kanban 
External feedback loop 
4 
5 
4 
External 
feedback loop 
Internal feedback 
loop 
5 
4 
3 
5 
4 
3
Product management kanban 
>4 
Customer feedback loop 
5 
4 
>4 
5 
4 
Customer 
feedback loop
Not all Kanban is alike 
Delivery Kanban 
Discovery Kanban 
Visualize work 
Limit work in progress 
Manage flow of work 
Internal feedback loop 
Evolve experimentally 
Visualize decisions and options 
Limit unvalidated assumptions 
Manage flow of decisions and options 
Customer feedback loop 
Mixed change
Not all Kanban is alike 
Delivery kanban 
Discovery kanban 
Improving fitness for 
purpose of service delivery 
Improving the fitness for 
purpose of organizations in 
a continuously changing 
landscape 
Demand is established and there is 
more demand than capability 
Not just delivery against established 
demand but also dealing with 
uncertain demand
Thank you 
@PatrickSteyaert 
patrick.steyaert@okaloa.com

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Discovery Kanban - Lean Kanban UK 2014

  • 1. Not all Kanban is alike @PatrickSteyaert patrick.steyaert@okaloa.com
  • 3. Exploring new knowledge Danger zone Exploiting existing knowledge Episodic change
  • 4. Either-Or thinking Bureaucracy Conservatism Self-organization Risk taking PlanningExperimentation Authoritarian decisions Local decisions
  • 6. And-thinking Exploiting existing knowledge Exploring new knowledge Bureaucracy Conservatism Self-organization Risk taking PlanningExperimentation Authoritarian decisions Local decisions
  • 7. Single loop Managing uncertainty Double loop Managing how uncertainty is managed Double loop thinking
  • 8. Meet Mary Program manager large transformation program program management team uncertainties
  • 9. Managing work Plan defined objectives, scope, budget, high-level timing, … plan and check tasks Do Check Adjust
  • 10. Managing uncertainty Future Now OPPORTUNITY CREATION PROBLEM SOLVING uncertainty reveals itself mainly in the disguise of (delivery) problems
  • 11. Managing how uncertainty is managed NowFuture PROBLEM SOLVING OPPORTUNITY CAPTURING PROBLEM AVOIDANCE OPPORTUNITY CREATION Problem Opportunity
  • 12. Continuous change Exploiting existing knowledge Exploring new knowledge adapt to an evolving reality control and continuously improve
  • 13. Exploitation Plan-Do-Check-Adjust Plan Do Check Adjust Exploration Observe-Orient-Decide-Act Orient Decide Act find and create opportunities Observe solve and prevent problems
  • 14. Meet Paul Product manager leading software product expanding in new markets product in need of renewal
  • 15. Managing work Flow Design Build Test
  • 16. Managing uncertainty 4. Sustaining innovation 1. Disruptive Current focus 3. Efficiency innovation 2. Technologyinnovation innovation Future focus - the cycle of innovation -
  • 17. Managing how uncertainty is managed Can we build it?Should we build it? Can we build it efficiently? 4. Sustaining innovation 1. Disruptive 3. Efficiency innovation 2. Technologyinnovation innovation Table stakes Enablers Delighters Differentiators
  • 18. Continuous change Exploiting existing value streams Exploring new value streams for uncertain demand for established demand
  • 19. Exploitation The Kanban Method Ideas Change Delivery Measure Learn Data improving the fitness for purpose of an established product or service delivery Exploration Lean start-up Ideas Build Product Measure Learn Data create a new product or service under conditions of extreme uncertainty
  • 20. Continuous change build-measure-learn (exploration) change-measure-learn Discovery Validation (exploitation) Delivery Integration of exploration and exploitation in the end-to-end value stream Flow
  • 21. Kanban Delivery Kanban Discovery Kanban Visualize work Limit work in progress Manage flow of work Internal feedback loop Evolve experimentally Start with what you do now Agree to pursue incremental, evolutionary change Visualize decisions and options Limit unvalidated assumptions Manage flow of decisions and options Customer feedback loop Mixed change
  • 22. Program management kanban Visualize decisions Visualize “decisions to be made” Visualize “actions” OODA lane: Observe-Orient- Decide-Act PDCA lane: Plan- Do-Check-Adjust
  • 23. More than work alone Action Countermeasure Initiative Probe Issue Risk Opportunity Option Action (decisions that have been made) Observation (decisions to be made)
  • 24. Product management kanban >4 Visualize options 5 4 >4 Visualize “options” 5 4 Visualize “features”
  • 25. Differentiator Enabler Table stake Delighter Table stakes Not all value is alike Require (external) validation (with actual users) Require (internal) verification (with proxy users) Delighters Differen- Enablerstiators
  • 26. Program management kanban Limit decisions in progress Limit “decisions” in progress Limit “work” in progress www.discovery-­‐kanban.com 4 5 4 5 4 3 5 4 3
  • 27. Product management kanban Limit unvalidated assumptions >4 5 4 >4 5 4 Limit unvalidated assumptions Limit “work”
  • 28. Program management kanban External feedback loop 4 5 4 External feedback loop Internal feedback loop 5 4 3 5 4 3
  • 29. Product management kanban >4 Customer feedback loop 5 4 >4 5 4 Customer feedback loop
  • 30. Not all Kanban is alike Delivery Kanban Discovery Kanban Visualize work Limit work in progress Manage flow of work Internal feedback loop Evolve experimentally Visualize decisions and options Limit unvalidated assumptions Manage flow of decisions and options Customer feedback loop Mixed change
  • 31. Not all Kanban is alike Delivery kanban Discovery kanban Improving fitness for purpose of service delivery Improving the fitness for purpose of organizations in a continuously changing landscape Demand is established and there is more demand than capability Not just delivery against established demand but also dealing with uncertain demand
  • 32. Thank you @PatrickSteyaert patrick.steyaert@okaloa.com