1. CURRICULUM VITAE
Sir,
It’s a privilege for me to introduce myself to your esteemed company.
My expertise in the field of Customer Service stems from the vast work experience covering a period of 3
years gathered by working for esteemed companies such as Fresh and Healthy Vending LLC – Al Ain
(UAE) and companies in Sri Lanka such as Marine Grand – Banquet Hall (Sri Lanka) . Through gathering
hands-on experience in the field I have developed an in-depth understanding and a desire to excel a strong
aspiration to pursue my career with a dynamic company; a company who will give its employee’s every
opportunity to learn and build a brighter and fruitful career, with mutual benefits to both the Organisation
and myself.
I assure to build a strong employer – employee relationship, one which is built on Trust, one which is long
term and one which will yield substantial mutual benefits.
I have UAE experience and good knowledge about Sales and Customer Service as required by a UAE
clientele.
I sincerely wish you could consider my candidature for the job.
BASHIR KAZEEM OLAJIDE
VISA STATUS : U.A.E EMPLOYMENT/RESIDENCE
PASSPORT NO. : A02924173
NATIONALITY : Nigerian
PLACE OF BIRTH : Kaduna
DATE OF BIRTH : 14th July 1988
GENDER : Male
MARITAL STATUS : Single
PHONE NO. : +971522089771
EMAILS : bashirkazeem@gmail.com
SUMMARY
Results-oriented Professional with a diverse background mainly in Customer Service, Management, Sales
and Marketing. Dedicated in providing excellent customer service and making operational /procedural
improvements. Area of expertise includes:
Exceptional Customer Service and Time Management
Good knowledge with regard to General Insurance
Fluent English Speaker
Fast Learner, Good Training Skill & Analytical Problem Solver
Computer/MS Office Proficiency
Proven Sales track record & Goal Oriented
UAE Driving License Still on Process (Traffic no. 1160006710)
2. CURRICULUM VITAE
ACCOMPLISHMENTS
Customer Service
- Customer Service, providing clients an experience beyond their expectations encouraging
clients to bring in more clients
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key clients.
- Acquisition of new customers, Cross-sale of other products/ services to clients, Analyzing
the best available products/ services according to customer’s needs
Database Maintenance
Assisted in managing the company database and verified, edited and modified client information
Management Reports
Provided required weekly, monthly and quarterly reports listing clients by demography, track
record, requirements...etc…
Sales& Marketing
Surpassed all sales and marketing goals. Accomplished several market surveys and trainings
CAREER SUMMARY
Marine Grand, Banquet Hall – Sri Lanka
Field Sales Co-ordinator of Colombo – Since December 2013
Sales executive and Customer care representative at Marine grand and
Galle Caterers private limited, Colombo Sri Lanka.
Duties and Responsibilities;
Ensure high level customer care and after sales service
Coordination with visual merchandiser to ensure superior product presentation
Control and maintenance of the stock
Cash collection, control and settlement
Managing and controlling the counter sales staff
Conduct induction course for new staff
Address customer grievance if there any
Execute various administration jobs related to the Hall and Bookings
3. CURRICULUM VITAE
Fresh and Healthy Vending LLC – U.A.E
Sales and Marketing Executive – 2015 to Date
Sales and marketing executive at Fresh and Healthy Vending LLC, Al ain U.A.E
Duties and Responsibilities;
Monitoring the daily sales and figure out which items have higher demand and lower demand and
fix the order based on that.
preparing daily, weekly, monthly reports of the amounts sold and amount expired (loses)
(company performance reports)
Visiting new places (governmental and private departments) to sell the idea and got there approval
to install a machine in their building
Organize the paper work and the files in the office and make sure all important documents are
scanned and keep hard copies in catogorised files.
Co-ordinate with suppliers about orders amount based on demand
SCHOLASTICS
2012 – 2013: International Diploma in Business Management at Greenwich College, Colombo Sri
Lanka.
2006 – 2009: National Diploma in Social Development at Kaduna Federal Polytechnic, Kaduna
Nigeria.
4. CURRICULUM VITAE
June 2003: Obtain O. level senior school certificate at Supreme International School, Kaduna
Nigeria.
REFERENCE: All company references will be provided upon interview request.
I hereby certify that all related data mentioned above are true and accurate.