1. Hadi Soufi
13/61 The Avenue, Albany, Auckland, 0632 New Zealand
(T) +64221879007 (E) hadi.soufi@gmail.com
Profile
I am an ambitious and self-motivated computer professional, with extensive
practical experience of working with computers and resolving any support issues
that are raised to the service desk. Possessing a proven ability to administer and
control the operation, configuration and maintenance of computer based
information systems, as well as having an eye for detail and able to multi-task
under pressure. An excellent communicator can relate well with people at all
levels and has the flexibility of working well as part of a team and on my own. I
am goal oriented and results driven. I strive to always deliver the best outcomes
for myself, my employer and my customers.
Experience
2004 - 2012 Informatics Services Corporation (ISC Co.), Tehran Iran
Expert Support, Core Banking, Switching Supervisor
Key Responsibilities:
Supporting operational banking switches (Servers) based on UNIX & Linux
and Windows operating systems and working with MS Access & MS SQL
Server and IBM Informix databases;
Applying patches in accordance with company procedures;
Ensure computer hardware is safe & complies with health and safety
legislation;
Customers 1st line support for ATM and POS machines and solving software
problems remotely;
Ensure computer hardware is safe & complies with health and safety
legislation;
Monitoring real-time transactions servers;
Generating Banking Reports and making backups from databases.
Training new employees
Major Achievements:
Got two employee promotions;
Transferring services from old server site to new one;
Helping automation tasks by developing shell scripts to preventing human
errors.
2004 - 2004 Ministry of Defense of the Islamic Republic of Iran, Tehran Iran
Network Administrator
Key Responsibilities:
Responsible for networking, design, installation and maintenance services;
Supporting users over the telephone and by email;
2. Maintain the company network infrastructure;
Networking and providing support for Windows, Novel Netware issues;
Configuration and testing of any new hardware and software;
Travelling to client sites to help with installs, deployment, and
troubleshooting;
Management of the daily data backup and retrieval scheme;
Installing and operating Windows desktop and server operating systems;
TCP/IP networking and hardware maintenance and repair;
Ensure computer hardware is safe & complies with health and safety
legislation;
Applying patches in accordance with company procedures;
Major Achievements:
Migrating from Novel Netware based network to Windows based.
Replacing old network circuits and devices and upgrade it from coaxial
10Base-T to Cat5 100Base-T and layer 3 switches.
Designing and implementing finance department network.
Running video streaming and broadcasting TV channels via network.
2003 - 2004 Iran Khodro Industrial Dies (I.K.I.D), Karaj Iran
Software designer and programmer
Key Responsibilities:
Designing and developing application for several units' office automation;
Interacting with users for debugging and rebuilding the applications for best
efficiency;
Coding programs by Microsoft Visual Basic and Microsoft Office VBA
programming languages;
Designing and implementing Microsoft Access and Microsoft SQL Server
databases.
Migrating MS Access databases to MS SQL Server database
Major Achievements:
Developing QC department application for managing QC’s requests;
Developing Production Control department for interacting with machines
operators.
2002 - 2003 Iranian Technical Inspectors (ITI), Tehran Iran
Network and hardware supporter
Key Responsibilities:
1st line customer service;
Supporting and fixing computer's hardware problems;
Upgrading PCs based on users’ requests;
Supporting network components such as network printers and switches;
3. Scheduled Updating systems and antiviruses patches;
Supporting Company e-mail and FAX servers;
Major Achievements:
Designing and implementing company’s south branch (Imam Khomeini
Petrochemical Complex office) network and connect it to north main office.
Education
2012 Massey University, Auckland New Zealand
Bachelor of Computer Science and Information Technology
2002 Pajoohesh Sanaye Iran University, Qazvin Iran
Associate Degree in Computer Software
Qualification will be completed by the end of 2014.
Skills
Proficient with Microsoft Office products;
Proficient with Microsoft Windows products: 98,NT,XP,Vista,7,8 and Server
2000;
Knowledgable with Apple Mac OSX;
Excellent Linux operation skills;
Proficient with computer hardware;
Critical thinking and Problem solving.
Qualifications and Certifications
LPIC2, Linux Professional Institute Iran Branch, 2010;
LPIC1, Linux Professional Institute Iran Branch, 2009;
Linux & Open Source Train the Trainer Workshop, LPI Iran Branch, 2009;
Cisco CCNA, Advanced Technology Center of Sharif University, Iran, 2006;
Linux Administration, Advanced Technology Center of Sharif University,
Iran, 2006;
Linux Fundamental, Advanced Technology Center of Sharif University, Iran,
2006;
Novell CLA Honorary Certification, 2009;
Novell Data Center Technical Specialist Honorary Certification, 2009.
Interests
Computer science and electronic world.
Reading, travelling, bushwalking and paintball.
References
Available on request.