Mediation Tasks
At the mediation session, each student will be allocated a task as either
1) Representative from WeRunIt;
2) Representative from Condy Software; or
3) The Mediator.
As part of this group of three, they will be given two hours to try and resolve the IT
outsourcing dispute.
Marks will be allocated for understanding and following the negotiation process which was
discussed in lectures.
Students will need to write up a 500 word individual report which should be submitted
electronically by Friday Week 12.
The Problem
WeRunIt is a private company run that markets and organises sporting events: distance runs,
cycle races, swimming races and triathlons. Their skills are in marketing, financing and
conducting races.
Since its inception, five years ago (in May 2010), they have had an in-house IT team to deal
with IT tasks such as spreadsheets for financial projections, databases for recording entrants
details and race results and a web site to publicise events, take entry fees and publish race
results.
Because of the Global Financial Crisis and the increasing IT knowledge of its professionals,
WeRunIt believes they can make significant savings by outsourcing the provision of IT
services for WeRunIt. Currently WeRunIt spends $600,000 per annum on employing three
IT specialists (including on-costs) and renting hardware and software.
WeRunIt approached Condy Software services with a view to discuss their computing needs.
In particular, WeRunIt wants a contract where:
a) Condy creates and maintains a web-site advertising WeRunIt’s events and publishing
results;
b) Participants can (and are encouraged to) enter and pay online
c) Condy maintains databases of entrants and their results in specific events
d) Condy provides support for keeping financial records
e) Other matters to be discussed
A Rough Guide to Time
- Evaluator introduction (5 mins)
- Mediator introduction (10 mins)
- Party statements (10 min each)
- Discussions, Caucusing etc (up to 60 mins)
Assessment 5
After the class in week 11, the group will submit a report with the agreed upon terms and
conditions of the arrangement. This will include costs, roles, responsibilities and
compensation. This will be handed to the lecturer at the end of the class. This will be about 1-
2 pages
Assessment 6
They will also be asked to write a 500 word individual report discussing how the mediation
was conducted, including its highlights and lowlights and the final outcome. Students are
requested to comment on how their mediation followed negotiation principles.
The report should be submitted electronically by Friday, Week 12.
The ProblemA Rough Guide to TimeAssessment 5Assessment 6
Title
ABC/123 Version X
1
3Instruments with Various Measurement Scales Worksheet
Describe in no more than 350 wordsa business situation of your choice where market research can influence decision making.
Create six questions for a questionnaire or ...
When Quality Assurance Meets Innovation in Higher Education - Report launch w...
Mediation Tasks At the mediation session, each student will .docx
1. Mediation Tasks
At the mediation session, each student will be allocated a task
as either
1) Representative from WeRunIt;
2) Representative from Condy Software; or
3) The Mediator.
As part of this group of three, they will be given two hours to
try and resolve the IT
outsourcing dispute.
Marks will be allocated for understanding and following the
negotiation process which was
discussed in lectures.
Students will need to write up a 500 word individual report
which should be submitted
electronically by Friday Week 12.
The Problem
WeRunIt is a private company run that markets and organises
sporting events: distance runs,
cycle races, swimming races and triathlons. Their skills are in
marketing, financing and
conducting races.
Since its inception, five years ago (in May 2010), they have had
an in-house IT team to deal
2. with IT tasks such as spreadsheets for financial projections,
databases for recording entrants
details and race results and a web site to publicise events, take
entry fees and publish race
results.
Because of the Global Financial Crisis and the increasing IT
knowledge of its professionals,
WeRunIt believes they can make significant savings by
outsourcing the provision of IT
services for WeRunIt. Currently WeRunIt spends $600,000 per
annum on employing three
IT specialists (including on-costs) and renting hardware and
software.
WeRunIt approached Condy Software services with a view to
discuss their computing needs.
In particular, WeRunIt wants a contract where:
a) Condy creates and maintains a web-site advertising
WeRunIt’s events and publishing
results;
b) Participants can (and are encouraged to) enter and pay online
c) Condy maintains databases of entrants and their results in
specific events
d) Condy provides support for keeping financial records
e) Other matters to be discussed
A Rough Guide to Time
- Evaluator introduction (5 mins)
- Mediator introduction (10 mins)
3. - Party statements (10 min each)
- Discussions, Caucusing etc (up to 60 mins)
Assessment 5
After the class in week 11, the group will submit a report with
the agreed upon terms and
conditions of the arrangement. This will include costs, roles,
responsibilities and
compensation. This will be handed to the lecturer at the end of
the class. This will be about 1-
2 pages
Assessment 6
They will also be asked to write a 500 word individual report
discussing how the mediation
was conducted, including its highlights and lowlights and the
final outcome. Students are
requested to comment on how their mediation followed
negotiation principles.
The report should be submitted electronically by Friday, Week
12.
The ProblemA Rough Guide to TimeAssessment 5Assessment 6
Title
ABC/123 Version X
1
3Instruments with Various Measurement Scales Worksheet
4. Describe in no more than 350 wordsa business situation of your
choice where market research can influence decision making.
Create six questions for a questionnaire or interview using at
least three of the following measurement scales:
· Nominal
· Ordinal
· Interval
· Ratio
· Unidimensional
· Multidimensional
Type of Measurement
Question
Determine in 600 words the best sampling procedure.
References
APA-formatted citation
6. Role
Akshay Kumar G
IT Consultant
Chief Negotiator
3. The Meditator
Name
Title
Role
Navpreet dhillon
Mediator
Mediator
Negotiation Outcome
The agreements done on the last arrangement is $500,000 for 3
years.Terms & Conditions
· Deliverables:
· Website Created, publish the events and provide results.
· Its users can join the website and make transactions online.
· All the details must be disclosed to its users.
· Create other database.
· Prepare the rearranged client management archive.
· Cancellation:
· Condy software must be informed before two months of
cancellation of the contract. Cancellation charges:
· 15% before first year, of whatever remains of the agreement.
· 10% after first year, of whatever remains of the agreement.
· Payment:
· Pay 10% of the first year during the day when the contract
signed.
· Afterwards, payment to be made on annual basis.
· 1% of quarterly sum for each one week late instalment
7. expense.
· Time and Duration:
· Begins on 10/06/2018
· The implementation will takes place in 20 days.
· Staff will be trained by accurate and required training module.
· Hardware breakage responsibility cannot be taken, with 24/7
maintenance support and all time customer service.
Difficulties and related issues
1. Condy software demands to provide the proper training to the
staff which consists the easier training after the server installed.
As all the company’s staff would be busy on providing training
will affect the business of the company. Afterwards, both
parties agreed for the training session of the staff by dividing
several employees in different groups and that would be done
during the work time of the company.
2. Finally, the cancellation is the other issue of both parties
which was resolved later on 15% in the initial year and 10%
afterwards. Before that, 20% of cancellation fee was demanded
by Condy software for all 3 years.
IN WITNESS, it is clear that the company and the IT developer
have mutually agreed to this agreement on different dates as
being implemented.
Agency: WeRunIt
By: Navjot kaur Nijjer
Dated: 10/06/2018
Supplier: Condy Software
By: Akshay Kumar Gangyada
Dated: 10/06/2018
APPROVED AS TO FORM:
Meditator: Navpreet Dhillon
Dated: 10/06/2018
4
Mediation - s4598081_s4598453_s4598439
