crisiscommunication-presentation in crisis management.pptx
Ajith k sasi banking operations
1. AJITH K SASI
Locality: 3E2, DABC , Mithilam, Apartment, Shriram Nagar, Chennai - 600095 (Country - India)
Contact: +91 80561789572 (India)/ +971569500164 (UAE)
Email: ajithmundackal@gmail.com; Passport No: G4132782
Attuned to the latest trends and advancements in this field, I am consistently delivering impeccable results through my
dedication in handling multiple functions and activities under high pressure environment with tight deadlines
BANKING OPERATIONS MANAGEMENT PROFESSIONAL
E X E C U T I V E S N A P S H O T
Seasoned, profit-driven and highly empowered professional with over a decade of experience with Royal Bank of Scotland
in Lending/ Loan, Account Services, Mortgage & Treasury Operations. Fully conversant with concepts & application of
quality, product, process improvement tools to facilitate smooth functioning of overall operations.
S Y N O P S I S
Demonstrated excellence in handing end-to-end Loan Event Life Cycle Management including Limit Administration,
Approval, Disbursal, Rollover, Repayment and Fee Management for UK and Scotland clients dealing in corporate &
commercial banking products like syndicated & bilateral loans.
Brilliant in Base Rate, LIBOR Lending (Loan) Operation and Financial Spreading for Commercial & Private Banking
Customers. Expertise in Derivatives Operation for high net worth and corporate customers. Have exposure to the
systems like Back office, RMPS, Loan IQ, Eflex, BPM and RMD.
Proven acumen in executing core responsibilities of Credit Appraisals, Credit Monitoring, Risk Assessment and
Portfolio Monitoring. Extensive experience in team management, quality control measures, data tracking & data
analysis of credits, scrutinizing documents and sanctioning credit limits.
Distinction of having handled process transitions and initiated process improvements for enhanced efficiency and
higher productivity:
o Efficiently completed Account Services Process Transition from Citizens Financial Group ( Subsidiary of RBS US) to
RBS Business Services India
o Played a key role in Financial Spreading Process Transition from RBS UK to RBS India and setting up the operation
across 2 locations - Delhi and Chennai
o Distinction of having been Awarded Gold Ovation for successfully managing the time critical process during the
contingency situations (Chennai Flood) as well as Silver Ovation for the best process improvements ideas
and reforming the process steps
o Successfully received Certification for Leadership Competency Trainings conducted by RBS (Young leaders &
People Leaders Development Programme)
Experience in managing assignments ranging from Business Analysis, Business Intelligence, Market Research,
Competitor Intelligence, Market Analysis involving Secondary & Strategy Research, Need Assessment, Business
Process Understanding, Requirement Mapping, etc.
Thorough knowledge of various financial products, investment policies and market dynamics with insight into Trade
Life Cycle, Fixed Income, Derivatives, Payments, AML, KYC, Account Services, Investment & Portfolio Management.
Excellent Relationship Management skills, capable of combining strong business acumen with the ability to conceive
profitable and efficient business solutions.
An assertive manager with strong aptitude in developing, leading, hiring, training highly effective work teams; possess
outstanding motivational abilities to facilitate attainment of strategic goals and bottom line objectives. Excellent
communication, negotiation, analytical, problem solving, organizational and inter-personal skills.
P R O F E S S I O N A L E X P E R I E N C E
Since October 2014 with ROYAL BANK OF SCOTLAND BUSINESS SERVICES PRIVATE LIMITED, CHENNAI
As an Lending Operations Manager
2. Administering all lending activities for UK and Scotland clients dealing in corporate & commercial banking products like
syndicated & bilateral loans
Managing all loan cycle process and determine efficient work plan to achieve all business objectives.
Dealing in lending product such as loans, overdrafts, processed and system commencing from middle office, limit
administration/ deal set up, securities, valuation and disbursement.
Instrumental in providing end to end services to relationship managers and other stakeholders, whilst supporting
revenue generation and enhancing customer engagement.
Coordinating with relationship managers, credit risk, middle office, finance, risk & control and various stakeholders to
ensure compliance to internal guidelines
Conveying sustainable performance, individual and collectively drive performance by meeting accuracy and timeline
yardsticks; applying capabilities and talent of team members to mitigate risk and control environment and drive
operational efficiency.
Collaborating with stakeholders in driving process standardization across locations and engaging in identifying key
current/ potential issues and initiating remedial actions
Constantly reassessing the operation risks inherent in business taking into account the changing business environment,
legal and regulatory requirements, operating procedures and practices.
Leading a highly motivated and skilled team to enable the team meet business objectives, mentoring, coaching and
providing feedback to members and creating a channel for potential team leaders.
Assist in growth of the people strategy with focus on skill assessment and in the process ensure "knowledge retention "
through continuous engagement, development, training of staff and reduce attrition
Interviewing, hiring and training employees, planning, assigning, and directing work, employee performance
management, addressing complaints and resolving problems.
Maintaining the quality and analyzing all loan information for loan originator and ensure compliance to all deadlines.
Services Account Executive (Apr 2009 – Sep 2014)
Assisted account services team support bank retail customers on various account maintenance activities like:
o Setting up customer record in the system
o Increased/ decreased overdraft limit and waived of various account charges
o Generated customers account as well as duplicate statements
o Account title changes and address updation charging fees and interest
Banking Operations Executive - Treasury Operation (May 2007 – Sep 2009)
Involved in swift and non swift confirmation for bank to bank trades.
Routed fed wire transaction as well as payment through SWIFT network (202, 210).
Endorsed manual payment of SWIFT, trade booking and amendments through Murex system.
Accountable for MIS reporting on outgoing payment reports, reconciliation of trade discrepancies and trade
reconciliations.
Approved swaps trade booking and sent confirmation to counterparties.
Instrumental in static data setup for counterparties.
Performed payment through Fed wire. Involved in indexing and documentation of trades.
A C A D E M I C C R E D E N T I A L S
2007 MBA in Finance & Marketing from Bharathiar University, Coimbatore
2005 Bachelor of Commerce & Income Tax from Baselius College, Kottayam
Technical Skills MS Office, Windows and Internet Applications
Software Packages Back office , RMPS , Loan IQ , Eflex , BPM , RMD
E X T R A C U R R I C U L A R A C C O L A D E S
Pursuing accreditation on Active Ops management level 1 implementation Coach (since April 2018)
Accredited on People leaders accreditation Programme conducted by AON, Chennai (Apr 2016 - Mar 2017)
P E R S O N A L D E T A I L S
Date of Birth : 21. 01. 1985
Language proficiency : English, Hindi, Malayalam and Tamil
Nationality : Indian
References : Available on request
Responsibilities