1. KIRIT SUCHAK
C/101 Palak 2 , Opp. Jalaram Parotha House, Anand Nagar Road, Satellite, Ahmedabad - 380015
| Contact: +91 9377461630 / +91 9725220296 | Email: suchakkirit@yahoo.co.in |
Offering a sterling skill set and analytical approach, to the best of my knowledge & ability, to help the organization achieve
solutions, enhance my overall development as an individual.
CCAARREEEERR AASSPPIIRRAATTIIOONN
 My VISION - To be a Leader of a Constructive Team
 Determination, Dedication and Desire – are the three Guides for my Vision
 Hard Work & Integrity are my Means and Mission
 Innovation and Continuous Learning as Tools for Mutual Benefit
PPRROOFFIILLEE SSNNAAPPSSHHOOTT
 Conscientious Branch Operations Manager having 12 years of experience in retail baning; courteously providing a
variety of banking services to customers and oversees all major banking operations. Adept at applying effective
management skills. Specialize in working in a fast-paced environment to meet customer needs and ensure efficient
banking operations.
 Currently working with Yes Bank Limited since December 2016 as Trade Manager.
 In-depth knowledge of banking products and banking industry practices like Insurance, Credit Card, Mutual Fund,
audits, transaction, NRE credit & debit, etc.as well as regulations related to quality control.
 Recognized proficiencies in providing and advising information regarding Banking products to the Clients / Customers
and executing them in real time Sales milieu that facilitate in accelerating company’s growth
 Increased revenue, profit & portfolio through expertise in business development, relationship building, developing /
nurturing new markets and providing exceptional service
 Ability to provide exceptional customer service, surpassing market standards, maintain and establish healthy
relationship and professional work environment with peers and competitors based on respect
 Adaptable with good communication & interpersonal skill, proficient in analysis & decision -making, demonstrates
ability to work effectively in the highly competitive service industry
CCOORREE CCOOMMPPEETTEENNCCIIEESS
 Branch Banking Operations
 Financial Reporting (RO, CO & RBI)
 Financial Planning
 Training & Development
 Audit Compliance
 Remittance Desk Operations
 Business Development & Solutions
 Team Management
 Risk Management
 Client / Customer Relationship
Management
 Complaints Handling & Resolution
PPRROOFFEESSSSIIOONNAALL EEXXPPEERRIIEENNCCEE
Yes Bank Ltd. Since : December, 2016
DDeessiiggnnaattiioonn:: Trade Manager
JJoobb RReessppoonnssiibbiilliittiieess::
 To Identify, build, acquire and deepen relationships togain incremental wallet shareof the high value segment through
a superior customer experience
 To Provide a differentiated customer experience that supports our YFB value proposition. Execute integrated sales,
serviceand relationship strategies tosupport growth and retention of business customers.
 To focus on profile based cross sell of valueadded products such as Trade Forex, CMS, POS, Payment gateway
solutions,doorstep banking, working capital / loan needs & OPDT and family SA
 To monitor customer profile, understand customer’s business needs & provide appropriateproduct / pricing
solution.
 To Anticipatethe complex financial needs of the client and offer solutions through a wide range of products,services
and tools
 To provide regular inputs to product team on opportunities & segmentation,product features & quality of portfolio
acquired along with competition benchmarking

2. HDFC Bank Ltd. Since April 2014 to Sept 2015
DDeessiiggnnaattiioonn:: Branch Operation Manager
JJoobb RReessppoonnssiibbiilliittiieess::
 Point of Contact for a customer for the entire operational activities, maintaining customer centric banking service,
ensuring customer satisfaction as well
 Efficiently checking and monitoring welcome calling, BOD/ EOD reports (BJR/ IITR/ SM/ UBS interface entry)
 Instrumental in monitoring dummy account, suspense account, deferred account, accounts payable/receivable
 Responsible for reconciliation of Gold coins, Tatkal Kits and Deliverables, Monitoring branch security and non-security
items and branch stationery with stock availability on timely basis as per process
 Achievement for non-resident targets (incremental no. and value) Contributetobranch incremental value targets across
products by cross sell and ensuring better ticket size in the account.
 Reduce TAT delay to minimum Branch Operations Review Accounts/Term Deposits – Opened/closed account report.
 Oversee locker allocation, operation and surrender and all other locker related queries at the branch.
 Authorizing all cash,clearing, remittance, RTGS/NEFT, foreign exchange transactions prioritizing processing of Imperia
and Preferred Customers and ensure that proper process has been followed error free operations.
 Effectively managing Band 1 and 2 customers & ensure their up gradation to Band 3 & above enhancing CASA.
 Pivotal role in Lobby Management, Branch Administration, including housekeeping, upkeep and stationeries.
 Ensure quality new acquisition on SA and CA for Resident/Non Resident with controlling depletion.
 Ensure all tellers, staff are adequately trained on the Products and Process (amended by circulars) of the bank.
 Proficiently managing &monitoring performance of the sales resources (BDR/BSO) for optimal sales support.
 Branch & ATM Management, Review of critical reports at designated periodicity.
 Responsible for complaints handling and resolution, Training and development of operations staff.
KEY ACHEIVEMENTS
 Significantly managed & converted the banking business of CC and Term loan to Rs. 2 Crores in 2009.
 Instrumental in generating TPP revenue of Rs. 10 Lacs and sold life insurance product of Rs. 25 Lacs in 2009.
 Holds the merit in opening savingbank account in 2009 which includes 144 accounts of Rs. 1.75 Crores and 50 NRE accounts
of Rs. 1 Crore.
 Played a vital role in generating total revenue of Rs. 12 Lacs w hich include Life Insurance of Rs. 30 Lacs in 2008.
 Extensively handled total number of NR account source which include 60 NR accounts and 150 saving bank accounts in
2009.
 Successfully ensured the:
 Compliance of KYC.
 Error free processing and balancing for cash.
 Collection and captured PAN detail for cash more than Rs. 49999.
 Actively checked TOD report (Temporary Overdraft) and report like large credit Txn. large debit Txn. and Txn. more than
Rs. 10 Lacs.
 Distinction of identifying the high transaction & unprofitable accounts.
Customer Service Monitor & Review all parameters of BRM – Service Quality related to PB Desks
HDFC Bank Ltd. Since Dec. 2010 to March 2014
DDeessiiggnnaattiioonn:: BBrraanncchh MMaannaaggeerr
JJoobb RReessppoonnssiibbiilliittiieess::
 Adept in implementing strategies for building team effectiveness by promoting a spirit of cooperation between team
members achieving organizational goals.
 A keen planner and strategist implementer with expertise in establishing and managing the entire Branch Operations &
Administration
 Growth of PB portfolio assigned on predefined parameters Achievement of individual targets on cross sell products (demat,
Credit card, Insurance, Advisory, Mutual Funds, Assets)
 Essayed a key role in achieving the:
o Liability and asset target by handling staff of more than 15 people.
o CASA value, number and third party products.

3. o Individual target on cross sale products like DEMAT, Credit Cards, Insurance, Advisory, Mutual Fund, and
Assets. Pls confirm with same.
o Nonresident value and number of target.
 Cost Management & Staff productivity, Supervise Co-ex/LSE for productivity.
IINNDDUUSSTTRRIIAALL TTRRAAIINNIINNGGSS IITT SSKKIILLLLSS
1. Trade, Forex and Remittance.
2. Demat and Security Trading
Account.
3. KYC and AML.
 Well versed with Operating system – WINDOWS
 MS Office Package – (Word, PowerPoint, Excel and Outlook)
 Accounting Software - Financial Accounting System (FAS), Tally. 5.4 And
TATA EX.
 Bank Software - Oracle Flexcube and UBS & Host System of Bank.
EEDDUUCCAATTIIOONNAALL QQUUAALLIIFFIICCAATTIIOONN
COURSE INSTITUTE / SCHOOL YEAR OF
PASSING
PERCENTAGE
Chartered Accountant ICAI 2004 50%.
B. Com. (Account & Auditing) Gujarat University 1999 66%
CPA AUSTRALIA AUSTRALIA ( PR AUSTRALIA)
LLaanngguuaaggee PPrrooffiicciieennccyy:: English, Hindi, Gujarati | MMaarriittaall SSttaattuuss :: MMaarrrriieedd
DDaattee ooff BBiirrtthh –– 22/07/1979
RReeffeerreenncceess::
Thomson Jose
Regional Head
HDFC Bank Ltd.
Contact no. 93 76 486 077
Falgun Mehta
Branch Manager
HDFC Bank Limited
Vatva Branch
Contact no. 9376854565