1. ANGELO J GIRARDI
328 Greenbrook Road, North Plainfield, NJ 07060 | H: 908 472-3490 | AJGirardi1026@gmail.com
Executive Profile
General Manager skilled in financial management, talent recruiting, team leadership, staff growth and retention. Results
oriented leader, eager to implement significant contributions ensuring company success. Experience in high-volume,
multi-unit, retail and business operations. Skilled managing all levels of multiple projects including budgeting, training
and administration.
Skill Highlights
Project Management Service Quality Improvement
Team Leadership Staff Development/Training
Employee Relations Budgeting/Forecasting
Client Account Management Multi-Unit Operation
Core Accomplishments
Spearheaded software conversion project team, data migration time frame results were efficient and timely
Mentored and coached employees resulting in greater sustained productivity
Ensured staff professional development programs were adhered to, resulted in reducing turnover by 16%
Streamlined scheduling by cross training employees resulting in efficient time management - overtime reduced by 50%
Professional Experience
General Manager 07/2012 to 10/2014
FLIK @ Goldman Sachs New York, NY
Planning, organizing, directing and evaluating the activities of the Conference Planning, Reservations and
Reception teams.
Daily operational functions with direct interface and communication among the lead members of each team.
Supervise a management team and staff of 65 at Goldman Sachs Global Headquarters in NY/NJ
Budgeted responsibilities of 5M
Interface with client; develop goals and expectations
Communicate, train and staff accountability of goals and expectations
Develop Quarterly Action Plans for the completion of projects
Design processes to improve and enhance customer satisfaction
Manage human resources functions; recruiting, hiring, initial training and ongoing professional development
Teach and implement FLIK Platinum Service® principles
Oversee the implementation of administrative duties; scheduling, payroll and on-boarding functions
General Manager 01/2010 to 06/2012
FLIK @ Hudson County Community College Conference Center Jersey City,NJ
Management of entire staff; sales, Audio Visual, Front and Back of House Dining Departments
Increased sales by 200% - 300K - 900K
Responsible for all aspects of multi-faceted conference center location: conference dining, executive dining
services and extensive social catering operations
Extensive budget and cost analysis, customer and client satisfaction.
Fiscal reporting; monthly/quarterly reviews; yearly Board of Directors' presentation
Monitor all financial and human resource positions, staff development
2. Director of Operations 03/2004 to 12/2010
FLIK @Honeywell Morristown Golden Valley,NJ AZ MN
Single Point of contact for Honeywell in NJ, AZ and MN.
Oversaw management and staff of 50 at Honeywell's Global Headquarters to include the Larry Bossidy Learning
Center, Phoenix Learning Center and Golden Valley Learning Center with sales and costs volume totaling $7M.
Responsible for all aspects of multi-faceted foodservice operation that includes employee dining, executive dining
services and extensive catering operations.
Additional operations include a 60,000 square foot state of the art Learning Center and Honeywell's Learning
Administration.
Trained in Honeywell's Six Sigma methodologies, duties include in-depth staff development, extensive budget and
cost analysis, customer and client satisfaction.
Fiscal reporting inclusive of monthly and quarterly reviews for all Honeywell business facilities.
Maintain service level commitment metrics with weekly/monthly monitoring of financial and human resource
positions.
Group Manager 01/2003 to 02/2004
FLIK International MA NJ FL
Manage 112 team members at 17 Verizon locations, sales volume totaling $7.6M
Operations included employee dining, vending, coffee pantry, catering and commissary.
Duties included in-depth staff development, extensive budget and cost analysis.
Customer and client satisfaction measured via statistical reporting, weekly monitoring of financial and human
resource positions.
Monthly visits between sites and off-site meetings/events.
Fiscal reporting which included monthly reviews with President of FLIK and Vice President of Finance and
adherence to all FLIK quality controls.
Directly reported to Regional Vice President.
Education
Bachelor of Arts: Management and Finance
Manhattanville College Purchase, NY,Westchester
Certifications and Training
Financial Management, Budget and Cost Analysis
Exceptional "Platinum Service" Hospitality
Multi-Task Management
Six Sigma Trained - Greenbelt Certified 2005
Preventing Workplace Harassment
Mapping for Action
Diversity
Hobbies
Little League District Travel Team Baseball Coach
Little League Board of Directors
Music, Theater, Dining