This document discusses business language and analyzing business letters. It begins by defining formal language and what constitutes business language. It then lists techniques for evaluating business writing, including knowing your objective, being specific, using positive language, and applying politeness. The document proceeds to analyze examples of business letters based on these techniques. It examines how the letters know their objective, plunge into the topic, use positive language, and maintain politeness and fairness. The letters are also evaluated on their natural language, readability, specificity, and use of the 7 C's of communication. In closing, the document provides pictures to further illustrate analyzing business letters.
5. FORMAL LANGUAGE
The alphabet of a formal language is a set of symbols
on which this language is built. Some of the symbols in
an alphabet may have a special meaning. The formation
rules specify which strings of symbols count as well-
formed. The well-formed strings of symbols are also
called words, expressions, formulas, or terms.
6. WHAT IS BUSINESS LANGUAGE?
The method of human communication, either
spoken or written, consisting of the use of
words in a structured and conventional way: a
study of the way children learn language.
(Oxford language)
7. EVALUATING TECHNIQUES
Know What You Want
Be Specific
Plunge Right In
Positivity Of The Language
Politeness Of The Language
Be Fair
Readability
Be Natural
7c’s
8.
9.
10. ANALYSIS OF BUSINESS LETTER
Know what you want
Filling of form 29 in respect of asiatec (pvt, limited)
Plunge right in
We are filling form “29” as required under the company ordinance
Positivity of the language
Sincerely yours
Politeness of the language
Thanking you
Be fair
This letter has no kind of discrimination
11. ANALYSIS OF BUSINESS LETTER
The Natural
We have deposited an amount of Rs. 1,50,000 in MCB,LDA PLAZA
Branch
Readability
We are filling form “29” as required under the company ordinance 19
84…..
Be Specific
Amount of Rs. 1,50,000 in MCB,LDA PLAZA Branch, Lahore(copy of
bank challan is enclosed)
14. ANALYSIS OF BUSINESS LETTER
Know What You Want
No prominent or subject line
Plunge Right In
THE MANAGEMENT IS PLEASED to appoint
Positivity Of The Language
Awais’s contribution to bulleh shah packaging is acknowledge and appreciated by the management
Politeness Of The Language
the management is pleased to appoint
We wish him the best for the year ahead
Be Fair
it has no kind of discrimination
15. ANALYSIS OF BUSINESS LETTER
The natural
No jargon used
Readability
Awais’s contribution to bulleh shah packaging is acknowledge and appritiated by the
management. We are Shure he will keep up the good work and we wish him best of luck for a
years ahead.
Be specific
Appointed Muhammad awais as MANAGER PROJECT in the business unirt CORRUGATED
PACKAGING repotting to the VU director from Jan 1, 2016
18. ANALYSIS OF BUSINESS LETTER
Know what you want
Letter of appointment
Plunge right in
NBP is pleased to offer you employment as cash officer
Positivity of the language
You shall perform diligently conscientiously and to the best if your ability…..
Politeness of the language
We are pleased to inform you that you have qualified
Be fair
it has no kind of discrimination
19. ANALYSIS OF BUSINESS LETTER
The Natural
No jargon used
Readability
Your employment with the bank shall commence the date you join the bank and shall
continue the peiod of three years from the effective date unled terminated earlier…
Be Specific
You shall report to the head of Islamic banking group,NBP,6th Floor, FTC Building,MAIN
SHAHRAH E FAISAL, KARACHI FOR THE FUTHER POSTING OF BRANCH AND ONTAIN
INSTRUCTIONS REGARDING YOUR DUTIES AND RESPONSIBILTY FROM HIM. ON YOUR
JOINING YOU SHALL REPORT TO INCHARGE ADMINISTRATION….
Kindness
upon expiry of yor term og contract ,it may be renewed,at the option of the bank,such
period and on search terms as may be offerd by the bank,and accepted by you.