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EMPLOYMENT 
COMMUNICATION 
Pisharody Manoj Balakrishnan 
Prateek Gupta 
Priyanka Pillai 
Samuel Deepak Srinivasan
DIFFERENCES 
CV 
• Course of life 
• More Detailed 
• General talent 
• Fresh graduates 
Resume 
• Basic Summary 
• One pa...
RESUME
RESUME 
• Resume Length. 
• Resume Format. 
• Resume Content.
RESUME WRITING 
Identifying Information. 
Job Objective. 
Education. 
Work Experience. 
Other Relevant Information (S...
ELECTRONIC RESUME
Advantages 
Potentially to large number of employers. 
Considered for different positions. 
Quick search. 
Information...
JOB APPLICATION LETTER 
• Communicates to the prospective employer your 
interest in & qualifications for a position withi...
ADDRESS & SALUTATION 
 Should be addressed to individual rather than 
organization. 
 Correct spelling of the name and p...
OPENING 
 Straightforward for solicited applications. 
 State the reason for your letter. Identify the particular 
posit...
BODY 
 Highlight strongest qualifications & show its 
benefits to the employer. 
 Provide specific, credible evidence to...
CLOSING 
 Close by asking for a personal interview. 
 Indicate flexibility regarding scheduling & location. 
 Provide y...
PREPARING FOR A JOB INTERVIEW 
• Consider yourself as a product. 
• Know about yourself (your personality). 
• Research ab...
CONDUCTING YOURSELF DURING THE INTERVIEW 
• Entering into the interview room. 
• Wait for the interviewer’s reaction. 
• D...
After the Interview
After… 
• Think of the questions asked by interviewer for 
future purposes. 
• Revaluate your resume. 
• Send thank-you no...
IMPORTANCE OF THANK-YOU NOTE 
• A survey of hiring managers - 
15% - no 
35% - yes, but less preference. 
• The real pur...
EXAMPLE 
Mr. ABC, 
“Department name” 
“Company name” Ltd. 
Dear Sir: 
I would like to thank you for the Job interview and ...
What is Etiquette? 
• Etiquette is a code of behavior that delineates 
expectations for social behavior according to 
cont...
SOCIAL ETIQUETTE 
• Marked by courtesy. 
• Gender plays a role.
BUSINESS ETIQUETTE 
• Marked by hierarchy & power. 
• Gender plays no role.
PRINCIPLES 
• GOLDEN - Treat others as you would like to be 
treated. 
• PLATINUM - Treat others as they would like to be ...
INTRODUCTIONS 
 Introduction protocol 
 Junior is introduced to senior. 
 The rule is to say important persons name fir...
INTRODUCTIONS 
• Failing to introduce people in a business situation makes 
you look downright unprofessional. 
• Always r...
HANDSHAKING
HANDSHAKE 
 Handshake is a gesture of acceptance and welcome. 
 Extend your right hand . 
Web to web, finger to finger....
HANDSHAKING POSITIONS
DINING ETIQUETTE
DINING ETIQUETTE 
• Be on time. 
• Wait to sit until host/hostess indicated the seating 
arrangement. 
• Stand on the righ...
DINING ETIQUETTE 
• Don’t eat with your mouth full. 
• Keep one hand in your lap unless you are eating 
European style. 
•...
MEETING ETIQUETTE
MEETING ETIQUETTE 
• Value time. 
• Acknowledge introductions. 
• Keep your phone at bay. 
• Speak up to the ears. 
• Avoi...
CUBICAL ETIQUETTE
CUBICAL ETIQUETTE 
• Never enter someone's cubicle without permission. 
• Announce yourself at their doorway or lightly kn...
CUBICAL ETIQUETTE 
• Don't loiter outside someone's cube while you wait 
for him or her to finish a phone call. 
• Never r...
THANK YOU 
& 
HAPPY ONAM
Employment communication
Employment communication
Employment communication
Employment communication
Employment communication
Employment communication
Employment communication
Employment communication
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Employment communication

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It tells you about the measures to take while applying for a job and also tells how to present yourself in interviews and workplaces.

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Employment communication

  1. 1. EMPLOYMENT COMMUNICATION Pisharody Manoj Balakrishnan Prateek Gupta Priyanka Pillai Samuel Deepak Srinivasan
  2. 2. DIFFERENCES CV • Course of life • More Detailed • General talent • Fresh graduates Resume • Basic Summary • One page • Highlight specific skills • Experienced Professionals Biodata • Biographical data • Old Fashioned • Specific format • Mostly used in India
  3. 3. RESUME
  4. 4. RESUME • Resume Length. • Resume Format. • Resume Content.
  5. 5. RESUME WRITING Identifying Information. Job Objective. Education. Work Experience. Other Relevant Information (Skill/Awards, etc.).
  6. 6. ELECTRONIC RESUME
  7. 7. Advantages Potentially to large number of employers. Considered for different positions. Quick search. Information readily available.
  8. 8. JOB APPLICATION LETTER • Communicates to the prospective employer your interest in & qualifications for a position within the organization. • Solicited application letter. • Unsolicited application letter.
  9. 9. ADDRESS & SALUTATION  Should be addressed to individual rather than organization.  Correct spelling of the name and position title.  Use a courtesy title (Mr. or Ms.).
  10. 10. OPENING  Straightforward for solicited applications.  State the reason for your letter. Identify the particular position for which you are applying & indicate how you learned about the opening.  For unsolicited application letters, opening should be short, interesting & reader-oriented.  Avoid tired openings such as “this is to apply for”. . . Or “please consider my application”.  Don’t address the reader by the first name.
  11. 11. BODY  Highlight strongest qualifications & show its benefits to the employer.  Provide specific, credible evidence to support your statements.  Avoid starting too many sentences with ‘I’. Example:  I am an effective supervisor.(wrong)  Supervising a staff of five counter clerks taught me… (correct)
  12. 12. CLOSING  Close by asking for a personal interview.  Indicate flexibility regarding scheduling & location.  Provide your e-mail address & phone number.  Maintain an air of formality throughout the letter.  Use a standard complimentary closing such as “sincerely”.  Sign your name neatly.
  13. 13. PREPARING FOR A JOB INTERVIEW • Consider yourself as a product. • Know about yourself (your personality). • Research about the Organization. • Research about the competing organization. • Practicing interview questions. • Questions to ask to the Interviewer. • Dressing for success.
  14. 14. CONDUCTING YOURSELF DURING THE INTERVIEW • Entering into the interview room. • Wait for the interviewer’s reaction. • Don’t talk what you have done. • Talk about what you can do. • Be confident. • Maintain proper eye contact in a positive manner.
  15. 15. After the Interview
  16. 16. After… • Think of the questions asked by interviewer for future purposes. • Revaluate your resume. • Send thank-you note or e-mail to the interviewer .
  17. 17. IMPORTANCE OF THANK-YOU NOTE • A survey of hiring managers - 15% - no 35% - yes, but less preference. • The real purpose of thank-you note is to express genuine appreciation for some courtesy extended to you. • Thank-you note should be short.
  18. 18. EXAMPLE Mr. ABC, “Department name” “Company name” Ltd. Dear Sir: I would like to thank you for the Job interview and the time we spent speaking about the job position in your organization yesterday. I hope this small interaction may later translate into a fruitful professional relationship. Please find enclosed a list of references that you requested. I look forward to hearing from you regarding your hiring decision. [2 suggested sentences as u like] 1. I trust you recognized my interest in the “job title”. 2. I look forward to being part of the R&D team and am confident that I will be able to be a highly efficient team player for making a positive contribution to the team’s goals. Again, thank you for your time, consideration and for all your efforts to arrange the interview. Yours sincerely, “Your name”
  19. 19. What is Etiquette? • Etiquette is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group.
  20. 20. SOCIAL ETIQUETTE • Marked by courtesy. • Gender plays a role.
  21. 21. BUSINESS ETIQUETTE • Marked by hierarchy & power. • Gender plays no role.
  22. 22. PRINCIPLES • GOLDEN - Treat others as you would like to be treated. • PLATINUM - Treat others as they would like to be treated.
  23. 23. INTRODUCTIONS  Introduction protocol  Junior is introduced to senior.  The rule is to say important persons name first. Add a few words about that person.  If you forget someone’s name during an introduction, don’t panic. Look the person directly in the eye and with a sincere smile, say “I’m sorry, but your name just slipped my mind. Could you remind me?”  Stay around till both the parties start speaking.
  24. 24. INTRODUCTIONS • Failing to introduce people in a business situation makes you look downright unprofessional. • Always rise as a mark of respect. • Look into the eyes and smile. • Give a firm handshake.
  25. 25. HANDSHAKING
  26. 26. HANDSHAKE  Handshake is a gesture of acceptance and welcome.  Extend your right hand . Web to web, finger to finger.  Give slight pressure.  Grasp the other person’s hand firmly and completely.  Look into the eyes and smile.  Release the hand in three seconds.  But no matter what, never, ever refuse to accept someone’s hand.
  27. 27. HANDSHAKING POSITIONS
  28. 28. DINING ETIQUETTE
  29. 29. DINING ETIQUETTE • Be on time. • Wait to sit until host/hostess indicated the seating arrangement. • Stand on the right side of your chair and enter from your left. • Put your napkin in your lap. • Decide on your menu selections quickly. • Never order the most expensive item. • Wait for all people to be served before beginning. • Know which silverware to use with which food. • Wait until everyone has been served before you begin to eat. • Salt/Pepper pass together. • Generally pass food to the right.
  30. 30. DINING ETIQUETTE • Don’t eat with your mouth full. • Keep one hand in your lap unless you are eating European style. • Remove anything from your mouth with the same implement that it went in with (except bones). • Eat at a moderate speed. • Try to maintain some polite dinner conversation. • Never medicate yourself at the table. • If you must leave the table, place your napkin in your chair.
  31. 31. MEETING ETIQUETTE
  32. 32. MEETING ETIQUETTE • Value time. • Acknowledge introductions. • Keep your phone at bay. • Speak up to the ears. • Avoid swear words and vulgar references. • Poor communicating skill is not professional. • Avoid personal questions during first meeting. • Whoever gets to the door first should open it and hold for others who are following.
  33. 33. CUBICAL ETIQUETTE
  34. 34. CUBICAL ETIQUETTE • Never enter someone's cubicle without permission. • Announce yourself at their doorway or lightly knock on the wall. • Post a sign or flag at your cube entrance to signal when you can be interrupted. • Don't peek in as you walk past each one.
  35. 35. CUBICAL ETIQUETTE • Don't loiter outside someone's cube while you wait for him or her to finish a phone call. • Never read someone's computer screen or comment on conversations you overhear. • Keep your hands off others desk. • Avoid eating meals.
  36. 36. THANK YOU & HAPPY ONAM

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