3. WAY YOU WALK/ GAIT!
Do you take small steps, or giant
strides? What is your most comfortable
pace? Do you look at the sky, at the
ground, at the buildings, or at other
people as you are walking along?
How do we present
ourselves?
On a scale of 1 – 10?!
7. HAND SHAKES
• Palm down thrust : signifies dominance or
aggression.
• Palm up position: shows submission by
the giver.
• Glove Handshake: ‘Politician Handshake’,
this is with people one is familiar with.
8.
9.
10. When it comes to handshaking and
introductions:
• A. Only men should stand
• B. Only women should stand
• C. Neither men or women should stand
• D. Both men and women should stand
12. Interview body language
• Handshake: A dry, firm hand shake reflects a strong
personality and is what most employers are looking for. Limp,
sweaty hands are definitely a no. This is the first body language
in the interview that your interviewer will "read".
• Hands: Do not exaggerate hand gestures when you are talking.
Try answering an interview question in front of a mirror to help
you understand how much you move your hands while talking.
• Eye Contact: Maintain eye contact but do not stare. If you are
uncomfortable with this kind of body language look at the
interviewer's nose as it has the same effect. Do not let your
eyes wander away from your interviewer.
• Posture: Reflects energy, enthusiasm and self control. Stand
and sit erect. Slouching does not reflect a positive attitude in
interview body language.
• Fidget: Simple - do not fidget. Avoid playing with you hair,
clicking pens and the like.
13. When you invade my space
• Reactions to an
invasion of your
space
– Feel troubled
– Get defensive
– Become
aggressive
– Retaliate
16. Business Card Etiquette in India
In India always use the right
hand to give and receive
business cards.
17. INTRODUCTIONS
True or False
• The president of your company, Mr. A,
enters the room in which you are meeting
with an important client, Ms. B.
You would be correct to rise and say, “Mr. A,
I want to introduce Ms. B, our client from
New York.”
18. False
• The president of your company, Mr. A,
enters the room in which you are meeting
with an important client, Ms. B.
You would be correct to rise and say,
“Ms. B, I want to introduce Mr. A, our
president. [Mr. A,] Ms. B is our client from
New York.”
19. ABC of Introductions
• A = Authority
• First say name of person who holds
position of most authority or importance
– who want to flatter most
• “Ms. Manager, I’d like to introduce to you
Mr. New Employee.”
20. ABC of Introductions
• B = Basic
• Keep it simple
• Aim to say each person’s name only once
21. ABC of Introductions
• C = Clarify
• Provide just enough information to get
conversation started.
• Information should be neutral or positive.
– “Mr. Nesmith is the one to see when your
computer won’t cooperate - he can find files
no matter where they hide.”
Editor's Notes
NOTE relevance of *to you* versus *you to*….use of *you to* reverses who giving authority/importance to – i.e. Mr. New Employee becomes person of most importance. While most probably wouldn’t notice, someone well versed in etiquette would!
