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Body language, etiquette, interview skills


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Body language, etiquette, interview skills

  1. 1. Body Language, InterviewSkills, Business Etiquettes Made By: Dhruv Modi MBA - Global Centric
  2. 2. Body language is a form of mental andphysical ability of human non-verbalcommunication, which consists of bodyposture, gestures, facial expressions,and eye movementsBody language, or nonverbalcommunication, can let interviewers knowmore about you than what you tell them.
  3. 3. Body Position - the location of the arms, legs and hands as well as themanner of sitting or standing can tell you a lotFor example, crossed arms often indicts defensiveness and the desire to be moreremoved; a sitting person leaning forward is a sign of friendliness and interest.Eye Contact - eyes can reveal moods and feelings as well as intentions andinterest.For example, if a person is having a one-on-one conversation, yet is looking aroundand not at the person to whom he or she is speaking, it might tell you that the senderis more interested in something else.Facial Expressions - our expressions also send a message.For example, raised eyebrows could mean disbelief, questions, shock. A frownusually indicatesdispleasure, yet a smile usually expresses agreement and pleasure.
  4. 4. Physical Appearance - the manner in which one dresses tells a little about hisor her personality and character. In addition, the items a person carries bychoice can also aid in determining personality traits.For example: someone who always carries a briefcase may be characterized asserious and work-oriented. Shorts and tank top expresses carefree and informalityTouch - the manner in which one person touches another can reveal a greatdeal about his or her character.For example a light tap on the shoulder is apologetic, while a firm hand on theshoulder is demanding. A firm handshake often hints of a strong-willed and straightforward individual.Space - the distance a person keeps while talking is a good indication of hisor her openness and sociability. We all have a .comfort space. that we like tokeep around us.For example, if someone stands too closely when speaking, invading that space, itis often interpreted as a hostile and forceful communication.
  5. 5. Interview Skills Before the interview Creating a good first impression During the interview
  6. 6. Before the Interview Do your homework Prepare yourself with interview-related information Prepare yourself to feel stress-free Organize yourself
  7. 7. Creating Good 1 Impression st Be there in Time Put your mobile phone Smile Be confident Posture and body language Accessories
  8. 8. During Interview Wait to be asked to sit, and where to sit. Offer to shake hands only if the interviewer extends the offer first. Do not fidget with your mobile phone, accessories or other gadgets during the interview. Be concise in what you say. When you are asked a question, clear and honest answer are expected of you. Be honest. Honesty pays, and it shows.
  9. 9. During Interview (Cont.) Be prepare with examples to back up what you say. This could relate to qualities you have, work you have done or values that you hold dear. Let the examples be simple and clear. Keep your guard up, through. Sometimes in our effort to be honest we say too much, or say things that might work against. Be both honest and wise.
  10. 10. Some Do’s and Don’t Smile, smiling will project a positive image to the listener and will change the tone of your voice Speak slowly and clearly Use the person’s title (Mr. or Ms. And their last name.) Only use the first name if they ask you to Don’t interrupt the interviewer Take your time it’s perfectly acceptable to take a moment or two to collect your thoughts, Give short answer Remember your goal is to set-up a face-to-face interview. After you think the interviewer ask if it would be possible to meet in person
  11. 11. Business Etiqettes What is Business Etiquette - Etiquette are the rules and conventions governing correct or polite behaviour used in society, in a particular social or professional group setting.For Example:- When around others it is not acceptable to sneeze directly into the surrounding environment. Instead turn your head and sneeze into the crook of your arm, and then say "excuse me."
  12. 12. Business EtiquettesIntroduction of yourselfHandshakeTelephone EtiquettesOffice EtiquettesCubical EtiquettesDress Etiquettes