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Sieu thi dien may Viet Long - www.vietlongplaza.com.vn




 web two point zero
     and everything else that comes with it
             (social media for b2b)




                                              Uploaded on September 16, 2008
                                                        by eyeliam
Sieu thi dien may Viet Long - www.vietlongplaza.com.vn

 Then and Now
  who has the power

                          60


                           45


                           30
                                              `
                           15

                                0                            web 2.0
                                                  web 1.0
                                    web 0.0
                                                            brand
                                                            independents
                                                            consumer

                                                             Uploaded on September 8, 2008
                                                                   by LordFerguson
what is this web 2.0
• web applications
 • api’s
• social media
• blogging
• cheap or free
• user generated content
• connecting with customers
                              Uploaded on April 29, 2009
                                    by curiouslee
home, outposts & frontiers

                       frontier         outpost   frontier




                   outpost              home       outpost




                       frontier         outpost   frontier



                                                             Uploaded on September 6, 2007
Diagram Chris Brogan and Darren Rowse                                 by joesflickr
the key differences
  traditional v social media


• One way vs two way conversations
• Real or near real time response
• Authenticity in consumer data
• A focus on content
• A nearer proximity to autority
• Diverse distribution channels
                                     Uploaded on June 2, 2007
                                         by Thomas Hawk
the key differences
cont....



     • Low cost
     • Spectrum of relationships
     • passionate suppliers
     • The ability to establish real trust

                                             my friend wheel on facebook
loosing control
• how much control did you have?
• embrace the chaos
• great method of feedback
• better to respond
• they’ll do it anyway
mybook-in
the social networks




                      Brought to you by brian solis
                               and jess3
facebook
• facebook connect
• The 35-54 year old demo is growing
  fastest, with a 276.4% growth rate
• There are more females (55.7%) than males
  (42.2%) on Facebook
• fan pages
• advertising
                                              Uploaded on July 29, 2008
                                                    by laikolosse
google
not just search

• friend connect
• groups
• orkut
• facebook v google

                      Uploaded on June 11, 2008
                        by Paul The Wine Guy
linkedin
• the b2b facebook
• 65% male
• average age 41
• attracts business decision makers
• engage in groups
• we’re already there
                                      Uploaded on February 17, 2009
                                            by Mykl Roventine
twitter
• say it in 140 characters
• twitter in real life
• external
• real time research


                             Uploaded on April 10, 2009
                                   by Brajeshwar
Uploaded on April 10, 2009
      by Brajeshwar
yammer
• the internal version of twitter
• getting to know you
• real time communication



                                    Uploaded on November 2, 2008
                                           by homard.net
youtube
• screen casts
• interviews
• channel creation
• viral
• other solutions

                     Uploaded on February 12, 2009
                            by supermuch
delicious
• yummy way to share the goodness
• favourites
• bookmarking sites
• simple intergration
• social share (website)


                                    Uploaded on September 30, 2005
                                            by Flirty Kitty
Blogging
• history
• free relevant content
• engage
• introduce lead generation
• yourenvironmentalguide.com

                               Uploaded on February 16, 2009
                                  by wonderfully complex
feedback
• ideas storm
• user voice
• get satisfaction
• poll daddy


                     Uploaded on March 23, 2008
                            by gwalton1
what i’ve missed out
• apps
• google apps
• dimdim
• skype
• myspace


                       Uploaded on March 27, 2005
                               by striatic
what’s the relevance
• become the expert
• some of our competitors are already there
• more popular than email
• it’s where our customers are
• it will help drive traffic and conversation
• done right will give us a competitive edge
• lead generation and conversion
                                         Uploaded on February 28, 2007
                                                 by davidChief
key to building community
  • don’t pay it lip service
  • listen
  • engage
  • act


                               Uploaded on July 30, 2006
                                     by gadgetgirl
strategy
 • it’s no PPC quick fix
 • create our online community
 • use existing communities
 • twitter / yammer
 • company blog
 • linkedin
                                 Uploaded on May 9, 2008
                                      by ®oberto's
strategy
 cont....

• use brand advocates that are web savy and
  in touch with the customer
• Time and resource
• tweet about your blog, blog  about your
  service or product and link to your site
• tie it all together
                                         Uploaded on January 6, 2009
                                               by DanieVDM
our home,
frontier & outposts
                                     comms
        audience                       with
        feedback         blog(s)
                                   twitershere




   ecommece /
                                     twitter
      email /          web site       users
     extranet


                                    comms
     people blogging    linkedin   with other
        about us
                         groups      users



                                                 Uploaded on March 25, 2006
                                                         by bitmapr
targets and measurement
  • increased traffic
  • lead generation from posts
  • 2/3 year plan
  • don’t forget little old email


                                    Uploaded on February 25, 2009
                                         by Jessie Romaneix
extranet
• reporting
• messaging
• company messages rss
• industry rss
• supplier advertsising
• gap fill
                          Uploaded on January 22, 2007
                                by Caro Wallis
Other thoughts

 • lead vision
 • tieing in web 2.0 to our websites,
   ecommerce systems, intranets and
   extranets
 • rss
                                        Uploaded on August 2, 2007
                                                by Cayusa

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Social media b2 b and extranets

  • 1. Sieu thi dien may Viet Long - www.vietlongplaza.com.vn web two point zero and everything else that comes with it (social media for b2b) Uploaded on September 16, 2008 by eyeliam
  • 2. Sieu thi dien may Viet Long - www.vietlongplaza.com.vn Then and Now who has the power 60 45 30 ` 15 0 web 2.0 web 1.0 web 0.0 brand independents consumer Uploaded on September 8, 2008 by LordFerguson
  • 3. what is this web 2.0 • web applications • api’s • social media • blogging • cheap or free • user generated content • connecting with customers Uploaded on April 29, 2009 by curiouslee
  • 4. home, outposts & frontiers frontier outpost frontier outpost home outpost frontier outpost frontier Uploaded on September 6, 2007 Diagram Chris Brogan and Darren Rowse by joesflickr
  • 5. the key differences traditional v social media • One way vs two way conversations • Real or near real time response • Authenticity in consumer data • A focus on content • A nearer proximity to autority • Diverse distribution channels Uploaded on June 2, 2007 by Thomas Hawk
  • 6. the key differences cont.... • Low cost • Spectrum of relationships • passionate suppliers • The ability to establish real trust my friend wheel on facebook
  • 7. loosing control • how much control did you have? • embrace the chaos • great method of feedback • better to respond • they’ll do it anyway
  • 8. mybook-in the social networks Brought to you by brian solis and jess3
  • 9. facebook • facebook connect • The 35-54 year old demo is growing fastest, with a 276.4% growth rate • There are more females (55.7%) than males (42.2%) on Facebook • fan pages • advertising Uploaded on July 29, 2008 by laikolosse
  • 10. google not just search • friend connect • groups • orkut • facebook v google Uploaded on June 11, 2008 by Paul The Wine Guy
  • 11. linkedin • the b2b facebook • 65% male • average age 41 • attracts business decision makers • engage in groups • we’re already there Uploaded on February 17, 2009 by Mykl Roventine
  • 12. twitter • say it in 140 characters • twitter in real life • external • real time research Uploaded on April 10, 2009 by Brajeshwar
  • 13. Uploaded on April 10, 2009 by Brajeshwar
  • 14. yammer • the internal version of twitter • getting to know you • real time communication Uploaded on November 2, 2008 by homard.net
  • 15. youtube • screen casts • interviews • channel creation • viral • other solutions Uploaded on February 12, 2009 by supermuch
  • 16. delicious • yummy way to share the goodness • favourites • bookmarking sites • simple intergration • social share (website) Uploaded on September 30, 2005 by Flirty Kitty
  • 17. Blogging • history • free relevant content • engage • introduce lead generation • yourenvironmentalguide.com Uploaded on February 16, 2009 by wonderfully complex
  • 18. feedback • ideas storm • user voice • get satisfaction • poll daddy Uploaded on March 23, 2008 by gwalton1
  • 19. what i’ve missed out • apps • google apps • dimdim • skype • myspace Uploaded on March 27, 2005 by striatic
  • 20. what’s the relevance • become the expert • some of our competitors are already there • more popular than email • it’s where our customers are • it will help drive traffic and conversation • done right will give us a competitive edge • lead generation and conversion Uploaded on February 28, 2007 by davidChief
  • 21. key to building community • don’t pay it lip service • listen • engage • act Uploaded on July 30, 2006 by gadgetgirl
  • 22. strategy • it’s no PPC quick fix • create our online community • use existing communities • twitter / yammer • company blog • linkedin Uploaded on May 9, 2008 by ®oberto's
  • 23. strategy cont.... • use brand advocates that are web savy and in touch with the customer • Time and resource • tweet about your blog, blog about your service or product and link to your site • tie it all together Uploaded on January 6, 2009 by DanieVDM
  • 24. our home, frontier & outposts comms audience with feedback blog(s) twitershere ecommece / twitter email / web site users extranet comms people blogging linkedin with other about us groups users Uploaded on March 25, 2006 by bitmapr
  • 25. targets and measurement • increased traffic • lead generation from posts • 2/3 year plan • don’t forget little old email Uploaded on February 25, 2009 by Jessie Romaneix
  • 26. extranet • reporting • messaging • company messages rss • industry rss • supplier advertsising • gap fill Uploaded on January 22, 2007 by Caro Wallis
  • 27. Other thoughts • lead vision • tieing in web 2.0 to our websites, ecommerce systems, intranets and extranets • rss Uploaded on August 2, 2007 by Cayusa