Part 1

50 Tips on Excellent
Communication for Life
Presented By:
Tim Ervin, LCPC
Counseling for Solutions, LLC

50 Tips on Excellent Communication for Life

1

Training Topics
Why life gives you more with good communication skills

The communication model and how it relates to you
How verbal and nonverbal cues affect a message
The importance of making good first impressions


2

Training Topics
How to break down noise factors and perception
screens.
How to assess and approach different social
personality types

VAK (visual-auditory and kinesthetic) learning
styles


3

Training Topics
Crucial facts about body language, eye contact
and proxemics
Color psychology
The three levels of listening skills and when to
use each one of them


4

Training Topics
The power of confrontation and how to get long
term grudges off your shoulders
Using ‘I Messages’
How to remember names

Ending your communication on a positive note


5

Definition
Communication occurs when the perceived
behavior of one person causes a mental,
spiritual, emotional, and/or physical reaction in
another person. For communication to occur
there has to be a sender and a receiver for the
message.


6

Why Excellent Communication Skills
Gives You a Better Quality of Life
People interested in learning how to
communicate effectively are more successful at
full filling other peoples' needs as well as their
own. They are capable to build a satisfying,
high-nurturance and long term relationship
with others.


7

Why Excellent Communication Skills
Give you a better Quantity of Life
You save massive time lost in frustrating debate
and argument.
You save more time by successfully cooperating
and delegating to others. So you get more done
in less time.


8

The Communication Model


9

The Communication Model
This model has six main elements:
Sender

Receiver

Message

Channel

Feedback

Noise


10

A. The “Sender”
The person who initiates a communication. He
is supposed to chose a particular
communication form of what he wants to
convey through “Encoding”. E.g. choosing a
language for what he is saying, level of detail,
whether it’s written or spoken, etc. The sender
is the one responsible for making sure he is
understood.


11

B. The “Receiver”
The person/s who receive the message. He is
responsible for deciphering or “decoding” the
message. He is responsible for telling the
sender if the message is not fully understood.


12

C. Channels of Communication
A medium through which a message is transmitted to its
intended audience, such as print media or broadcast
(electronic) media.


13

D. The Message
A message in its most general meaning is an object
of communication. It is the information you want to
convey. Messages depend on the context used to
deliver them; this could be verbal, non verbal or
body language.


14

Verbal Messages
Verbal Messages: is the scientific study of
human language. Linguistics can be broadly
broken into three categories or subfields of
study: language form, language meaning and
language in context.


15

Verbal Messages
Verbal messages are divided into two subtypes:
1. Vocal: words that you say; these transmit
38% of your message.

2. Written: words that you write; these
transmit 7% of your message.
3. Listening skills are crucial to understand a
verbal message.


16

Nonverbal Message
Is expressed in eye movement, behavior,
gaze, tone of voice, pitch, silent messages and
body language in general etc.
55% of your message is transmitted through
body language.
Observation and thinking skills are needed to
understand a nonverbal message.


17

Diagram to Show the Connection between Skills for
Sending and Receiving in Communication


18

Influence of Communication by Type
Verbal
7%

0%

Vocal
38%

Non Verbal
55%


19

E. Feedback
Once you’ve conveyed a message you have to get the
“right” feedback from the receiver who should confirm
understanding the message. Feedback could be in
words, written or reaction in body language.


20


21

F. Noise
Physical noise
Physical noise is any external or environmental stimulus that distracts us
from receiving the intended message sent by a communicator. Examples
of physical noise include: others talking in the background, background
music, a startling noise etc.


22

Noise
Psychological noise
Psychological noise results from preconceived notions we bring to
conversations, such as racial stereotypes, reputations, biases and
assumptions. When we start a conversation with ideas about what the
other person is going to say and why, we can easily become blinded to their
original message.


23

Noise
Psychological noise
Its almost impossible to free ourselves from psychological noise.
Therefore we must simply strive to recognize that it exists and take those
distractions into account when we converse with others.


24

Noise
Semantic noise
This is caused by the sender. i.e., the encoder. This type of noise occurs
when grammar or technical language is used and where the receiver
(the decoder) cannot understand, or cannot understand clearly.


25

Communication Blockers (Noise Factors):
• Noise
• Distance
• Hostility
• Language
• Culture
• Evaluative tendency
• Preconceived ideas
• Improper decoding


26

Communication Blockers (Noise Factors):
• Personality and interest
• Position and status
• Assumptions about the sender
• Lack of responsive feedback
• Withholding information
• Mixed messages
• Stereotyping
• Blocking or selective perception


27

“For those who have seen Earth from Space…the
experience most certainly changes your perspective.
The things that we share in our world are far more
valuable than those which divide us.”
Donald E. Williams
NASA Astronaut


28

Part 1

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (12)

Similar to Part 1

Similar to Part 1 (20)

More from tervin62

More from tervin62 (8)

Recently uploaded

Recently uploaded (20)

Part 1