Communication Communication Is The Ability To Convey or Share Ideas & Feelings Effectively. It’s Among The Top Soft Skills Employers Require Across All Fields. The Most Common Communication Skills Are: Verbal Communication Written Communication Presentation Constructive Feedback Active Listening

1. Communication
Part - 1

2. Welcome
Choose a Quiet Location
Report Your Absence
Stay Seated & Stay Present
Participation is Must
Encourage Interaction With The "Hand Raise"
Have Patience
Mute Your Microphone & Turn Your Camera on
Pay Attention

3. Session 1
 What is Communication?
 Elements of Communication
 Functions of Communication
 Nature of Communication
Pankaj Kumar Jadwani
Facili-Trainer,
Master Trainer, Corporate Trainer.
Raipur - Chhattisgarh
+91 98261 47475

4. Objective
 The Importance Of Communication
 Describe The Process Of Communication
 Types And Difference Of Communication
 Barriers Of Communication
 Use Communication Effectively

6. What is Communication?
 Communication
(from Latin communicare, meaning "to share" or "to be in relation with")
 Definition -
Communication is giving, receiving or exchanging ideas, information,
signals or messages through appropriate media, enabling individuals or
groups to persuade, to seek information, to give information or to express
emotions. This broad definition includes body-language, skills of speaking
and writing.

7. What is Communication?
Exchange of
thoughts
ideas
feelings and
information
between and among others
whether verbal or non verbal
to achieve particular goal or purpose.

8. • Giving Information - Example - Two People Talking To Each Other On
News From Newspaper/ Radio.
• Persuade - Example - To Sell Product Or Convince A Person.
• Express Need - Example - Food When Hungry Or Need To Report For
The Meeting.
• From Social Bonds - Example - Greeting Others Or Introducing
Yourself.
• Share Feeling - Example - Share Happiness Or Sorrow.

10. How Do We Do Communication?
Through
Speech Through
Writing
Through
Actions Or
Signs
Thoughts, Views,
Opinions
Through
Information
Through
Ideas
Feelings,
Sympathy &
Emotions
Exchanging Any of The Above

12. Functions of Communication
 To Inform
 To Express Feelings
 To Influence
 To Meet Social Expectations
 To Take Control
 To Instruct
 To Request
 To Persuade

13. Functions of Communication
 Decision-Making Process
 Training &Up Skilling Of Employees
 Networking & Socialization
 Preservation Of Organization Culture

15. Please Introduce Yourselves
 Greetings
 Name
 Family
 Education
 Profession
 Strength & Weakness
 Short Term & Long Term Goals
 Thanks

16. Good vs Bad Communication

21. Elements of Communication

22. Elements of Communication

23. Channel Medium
Oral/Verbal
Face- To-face Conversations, Telephone, Conversations,
Audio Tapes, Voice Mails, Gestures, Etc.
Written
Lettres, Memos, Reports, Manuals, Notices, Circulars,
Questionnaires, Minutes, Emails, Faxes, Etc.
Audio-Visual
Audio-visual Cinema, Television, Video-tapes, Video
Conferences, Video Chat, Etc.
Channel - Medium

24. Elements of Communication
 Sender, Encoding
 Receiver, Decoding
 Message
 Medium, Channel
 Feedback
 Noise (Barriers)

25. Nature of Communication
 Intra Personal Communication
 Interpersonal Communication
 Group Communication
 Mass Communication

26. Nature of Communication
 Intrapersonal Communication
With Self Only
 Interpersonal Communication
Son &Father, An Employer & An Employee, Two Sisters, A Teacher & A Student, Two
Lovers, Two Friends, Etc.
 Group Communication
Friend Circles Work Teams, Committees, Sports Teams, Speeches, Discourse, Meetings,
Classroom, Etc.
 Mass Communication
Newspaper & Magazine Articles, Posters, Social Media, Etc.

27. Parameters Intrapersonal Communication Interpersonal Communication
Objective
To Communicate With Oneself.
Communication That Occurs In Our Mind.
Exchange Of Information, Ideas And
Experiences Between Two Or More Persons.
Occurrence
Occurs During Thinking & Analyzing
Situations.
Occurs During Meetings & Daily
Conversations With Peers.
Media
A Person’s Internal Senses Are The Only
Media, Involved.
It Requires Verbal And Non-verbal Media To
Express Ideas.
Persons Involved One Two Or More
Flow
Information Never Goes Beyond The Mind Of
A Person.
Information Flows From One Person To
Another.
Types No Classification
Classified Into Four Main Forms Of
Communication: Verbal, Non-verbal,
Listening & Writing.
Concerned With Thinking & Analysis
Exchange Of Information, Ideas, And
Experiences.
Visibility It Is Not Visible In Nature. It Is Visible In Nature.

28. Parameters Group/Public Speaking Mass Communication
Definition
It Is A Type Of Communication Where
Information Is Conveyed By A Sender
Personally.
It Is A Type Of Communication Where A
Sender Conveys Information Through Some
Medium.
Main Focus
The Main Focus Is On The Sender. The Main Focus Is Not The Sender.
Personal
Connection
There Is A Personal Connection. There Is Not Any Personal Connection.
Medium Used
The Message Is Conveyed Personally. The Message Is Conveyed Through
Electronic Media Or Print Media.
Feedback
Immediate Feedback Lack Of Immediate Feedback

29. People Generally Remember
 10 % of what we READ
 20 % of what we HEAR
 30 % of what we SEE
 50 % of what we HEAR & SEE
 70 % of what we SAY & WRITE
 90 % of what we DO

30. शब्द सम्भाल क
े बोललये शब्द ख ीँचते ध्यान ।
शब्द मन घायल करेीँ, शब्द बढाते मान ।
शब्द जो मीँह से छ
ू ट गया ।
शब्द न वापस आय ।
शब्द ह कटता रोप देीँ, शब्द ह बैर हटाएं ।
शब्द जोङ देीँ टू टे मन, शब्दl ह प्यार बढाएं ।

31. Few Habits
That Have A Massive
Return on Life

32. Feedback
&
Suggestions
are
Welcome

33. Thank You

34. Contact +91 98261 47475 (Voice Calls & WhatsApp)
LinkedIn https://www.linkedin.com/in/pankaj-kumar-jadwani-87720a41/
YouTube
https://www.youtube.com/channel/UCMF1Mq_aPcAp9ZUx1fGJe_A?view_
as=subscriber
Facebook https://www.facebook.com/PankajThe1st
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