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Focusing on SIS Frameworks:
A Migration from Snapshot Integration Tools
Terry Patterson
LMS Application Administrator
University of Missouri - Columbia
Jeremy Wiebold
SIS Computer Programmer / Analyst
University of Missouri - Columbia
ABOUT TERRY
Terry Patterson
LMS Application Administrator
University of Missouri - Columbia
pattersontl@missouri.edu
I have used Blackboard for over 10 years.
Catalyst Award Winner and author of
Blackboard Learn Administration
ABOUT JEREMY
Jeremy Wiebold
SIS Computer Programmer / Analyst
University of Missouri - Columbia
wieboldj@missouri.edu
I have worked with Blackboard for 3 years.
I am a "new" father of an 11 month girl
named Madeline.
ABOUT THE UNIVERSITY
OF MISSOURI
Facts About Our Blackboard Instance
 1 Load Balancer and 6 App Servers
 35,356 - Active Blackboard Users
 625,093 - Average Daily Page Views in Bb
 5,337 - Available Courses on Blackboard
 315,689 - Avg Number of Weekly Emails
ABOUT THE UNIVERSITY
OF MISSOURI
Facts About Our Enrollments
Total Student Enrollments - 32,563
Students Enrolled in Bb Courses - 29,575
Blackboard Student Course Enrollments - 121,513
Spring 2013 Enrollment
THINGS I CAN TAKE BACK
TO MY INSTITUTION...
An understanding and comparison of
the Snapshot and SIS Framework
processes within Blackboard Learn
A possible solution to address not
creating Blackboard Learn shells for
every course offered
Understand the benefits and
challenges of moving from Bb
Snapshot to SIS Framework
OUR CHALLENGE
Sync users information between our SIS and
Blackboard systems
Develop a process which creates courses that:
- Give instructors flexibility
- Is mostly or fully automated
- Shortens the time to complete a course
request
Enroll and drop users from courses based on
SIS data
Move from Snapshot to SIS Framework
STARTING POINT
Users creation was based on quasi-snapshot
implementation but lacked update
functionality
Enrollments also were quasi-snapshot, but
didn't allow for drops
Instructors reused course shells
Support staff had to export, archive, and
clean out courses before the start of the
next semester
OUR PLAN
A 3 step process...
Step 1 - User creation
Step 2 - Course creation
Step 3 - Enrollment creation
and management
OUR INITIAL DECISIONS
- Use flat files
- Already being created
- Simplest form of automation
- Most comfortable for support
staff and administrators
- Users actively enrolled or employed
by the University
- New student users not added until
enrolled in courses
SNAPSHOT VS. SIS
FRAMEWORK
Flat File or XML File
Properties File
Command Line Driven
File Transfer via (FTP or
Snapshot Controller)
Flat File or XML File
Framework Advanced Config.
HTTP Post to Bb URL
cURL, PHP, Coldfusion, .NET
, etc…
STEP ONE...
USER CREATION
Give users ability to change first
name in Blackboard Learn
Clean up current Blackboard
usernames to address duplicate
or improper ones.
Create SIS Users Data Source
Key
Create SIS Users Data Integration
STEP ONE...
USER CREATION
Snapshot
SIS Framework
STEP ONE...
USER CREATION
STEP ONE...
USER CREATION
STEP ONE...
USER CREATION CHALLENGES
Many users had multiple accounts
(some invalid) and old data
Distinguish between local and
Active Directory authenticated
users
STEP TWO...
COURSE CREATION
Only create requested courses
Address course merging, cross
listing, and multiple sections
Allow faculty to add additional
course users (i.e.
Builders, TAs, and Graders)
STEP TWO...
COURSE CREATION
SIS Database
Blackboard Crosswalk Table
STEP TWO...
COURSE CREATION
STEP TWO...
COURSE CREATION
STEP TWO...
COURSE CREATION
STEP TWO...
COURSE CREATION
Snapshot
SIS Framework
STEP TWO...
COURSE CREATION
Use of Terms automatically assigns
courses the proper term. Users can
enable the Group By Term option in
My Courses to organize a cluttered
list of courses.
STEP TWO...
COURSE CREATION CHALLENGES
Make sure SIS data was correct
and up to date.
Work with staff in the culture
change and the new automation
process
Always finding new incidents and
examples that required new
coding
STEP THREE...
USER ENROLLMENTS
Faculty and students demanded
automated enrolls & drops
Need to update enrollments but
not drop students during heavy
usage
STEP THREE...
USER ENROLLMENTS
Created a "clock” which adds user
enrollments for the current
semester every two hours.
Push of all enrollments and drops
happens daily at 3:00am (lowest
daily usage point).
During transitions we send
multiple semester enrollments.
STEP THREE...
USER ENROLLMENTS
STEP THREE...
USER ENROLLMENTS
STEP THREE...
ENROLLMENT CHALLENGES
Dealing with "accidental
enrollments"
Ensure students who switched
sections weren’t dropped from
combined courses
DELIVERING THE
FEED FILES
Snapshot
SIS Framework
SENDING THE FILES
USING SIS FRAMEWORK
Using Curl
Using Coldfusion
SIS FRAMEWORK
BENEFITS
- Users can be given secondary
roles within Blackboard
- Course Term association
- Avoids use of third party services
on campus for file transfers
- Ability to push data frequently and
in smaller quanities
OUR FEEDBACK
“What fantastic updates you guys have made in the
course request process. This was so much easier than
it has been in the past. Pure genius!”
- Megan McKinstry
“The new form for requesting Blackboard sites is
GREAT. It was so easy to do, took me about 45
seconds to request the first class and about 25 to
request the second.”
- Karen Mitchell
“Just wanted to pass on to you that the new
Blackboard site request process is soooo much easier
now. Thank you for all the work you do to make
instructors jobs easier. Much appreciated.”
- Crystal Gateley
LEARN MORE
CUTTING THROUGH THE NOISE: A
DISCUSSION ABOUT IMPLEMENTING
THE NEW SIS FRAMEWORK
Birds of a Feather Session
Venetian | Palazzo Congress Center - Bellini 2005
Thursday, July 11th ▪ 2:00pm – 2:45pm
THANK YOU!
Terry Patterson
pattersontl@missouri.edu
Twitter: @terrypatterson
Jeremy Wiebold
wieboldj@missouri.edu
Twitter: @J_Wiebs
CUTTING THROUGH THE
NOISE: A DISCUSSION
ABOUT IMPLEMENTING THE
NEW SIS FRAMEWORK
Birds of a Feather Session
Bellini 2005
Thursday, July 11th ▪ 2:00pm – 2:45pm

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Focusing on SIS Frameworks: A Migration from snapshot integration tools

  • 1. Focusing on SIS Frameworks: A Migration from Snapshot Integration Tools Terry Patterson LMS Application Administrator University of Missouri - Columbia Jeremy Wiebold SIS Computer Programmer / Analyst University of Missouri - Columbia
  • 2. ABOUT TERRY Terry Patterson LMS Application Administrator University of Missouri - Columbia pattersontl@missouri.edu I have used Blackboard for over 10 years. Catalyst Award Winner and author of Blackboard Learn Administration
  • 3. ABOUT JEREMY Jeremy Wiebold SIS Computer Programmer / Analyst University of Missouri - Columbia wieboldj@missouri.edu I have worked with Blackboard for 3 years. I am a "new" father of an 11 month girl named Madeline.
  • 4. ABOUT THE UNIVERSITY OF MISSOURI Facts About Our Blackboard Instance  1 Load Balancer and 6 App Servers  35,356 - Active Blackboard Users  625,093 - Average Daily Page Views in Bb  5,337 - Available Courses on Blackboard  315,689 - Avg Number of Weekly Emails
  • 5. ABOUT THE UNIVERSITY OF MISSOURI Facts About Our Enrollments Total Student Enrollments - 32,563 Students Enrolled in Bb Courses - 29,575 Blackboard Student Course Enrollments - 121,513 Spring 2013 Enrollment
  • 6. THINGS I CAN TAKE BACK TO MY INSTITUTION... An understanding and comparison of the Snapshot and SIS Framework processes within Blackboard Learn A possible solution to address not creating Blackboard Learn shells for every course offered Understand the benefits and challenges of moving from Bb Snapshot to SIS Framework
  • 7. OUR CHALLENGE Sync users information between our SIS and Blackboard systems Develop a process which creates courses that: - Give instructors flexibility - Is mostly or fully automated - Shortens the time to complete a course request Enroll and drop users from courses based on SIS data Move from Snapshot to SIS Framework
  • 8. STARTING POINT Users creation was based on quasi-snapshot implementation but lacked update functionality Enrollments also were quasi-snapshot, but didn't allow for drops Instructors reused course shells Support staff had to export, archive, and clean out courses before the start of the next semester
  • 9. OUR PLAN A 3 step process... Step 1 - User creation Step 2 - Course creation Step 3 - Enrollment creation and management
  • 10. OUR INITIAL DECISIONS - Use flat files - Already being created - Simplest form of automation - Most comfortable for support staff and administrators - Users actively enrolled or employed by the University - New student users not added until enrolled in courses
  • 11. SNAPSHOT VS. SIS FRAMEWORK Flat File or XML File Properties File Command Line Driven File Transfer via (FTP or Snapshot Controller) Flat File or XML File Framework Advanced Config. HTTP Post to Bb URL cURL, PHP, Coldfusion, .NET , etc…
  • 12. STEP ONE... USER CREATION Give users ability to change first name in Blackboard Learn Clean up current Blackboard usernames to address duplicate or improper ones. Create SIS Users Data Source Key Create SIS Users Data Integration
  • 16. STEP ONE... USER CREATION CHALLENGES Many users had multiple accounts (some invalid) and old data Distinguish between local and Active Directory authenticated users
  • 17. STEP TWO... COURSE CREATION Only create requested courses Address course merging, cross listing, and multiple sections Allow faculty to add additional course users (i.e. Builders, TAs, and Graders)
  • 18. STEP TWO... COURSE CREATION SIS Database Blackboard Crosswalk Table
  • 23. STEP TWO... COURSE CREATION Use of Terms automatically assigns courses the proper term. Users can enable the Group By Term option in My Courses to organize a cluttered list of courses.
  • 24. STEP TWO... COURSE CREATION CHALLENGES Make sure SIS data was correct and up to date. Work with staff in the culture change and the new automation process Always finding new incidents and examples that required new coding
  • 25. STEP THREE... USER ENROLLMENTS Faculty and students demanded automated enrolls & drops Need to update enrollments but not drop students during heavy usage
  • 26. STEP THREE... USER ENROLLMENTS Created a "clock” which adds user enrollments for the current semester every two hours. Push of all enrollments and drops happens daily at 3:00am (lowest daily usage point). During transitions we send multiple semester enrollments.
  • 29. STEP THREE... ENROLLMENT CHALLENGES Dealing with "accidental enrollments" Ensure students who switched sections weren’t dropped from combined courses
  • 31. SENDING THE FILES USING SIS FRAMEWORK Using Curl Using Coldfusion
  • 32. SIS FRAMEWORK BENEFITS - Users can be given secondary roles within Blackboard - Course Term association - Avoids use of third party services on campus for file transfers - Ability to push data frequently and in smaller quanities
  • 33. OUR FEEDBACK “What fantastic updates you guys have made in the course request process. This was so much easier than it has been in the past. Pure genius!” - Megan McKinstry “The new form for requesting Blackboard sites is GREAT. It was so easy to do, took me about 45 seconds to request the first class and about 25 to request the second.” - Karen Mitchell “Just wanted to pass on to you that the new Blackboard site request process is soooo much easier now. Thank you for all the work you do to make instructors jobs easier. Much appreciated.” - Crystal Gateley
  • 34. LEARN MORE CUTTING THROUGH THE NOISE: A DISCUSSION ABOUT IMPLEMENTING THE NEW SIS FRAMEWORK Birds of a Feather Session Venetian | Palazzo Congress Center - Bellini 2005 Thursday, July 11th ▪ 2:00pm – 2:45pm
  • 35. THANK YOU! Terry Patterson pattersontl@missouri.edu Twitter: @terrypatterson Jeremy Wiebold wieboldj@missouri.edu Twitter: @J_Wiebs CUTTING THROUGH THE NOISE: A DISCUSSION ABOUT IMPLEMENTING THE NEW SIS FRAMEWORK Birds of a Feather Session Bellini 2005 Thursday, July 11th ▪ 2:00pm – 2:45pm