Presented by David Zimmer As project managers, we spend 90% of our time communicating: writing, talking, presenting or reporting to our stakeholders. One of the most influential forms of communicating with our audiences is in a public setting, whether it be a formal presentation, meeting, a gathering of people around the coffee machine or wherever more than two people congregate. Public speaking done well enhances our credibility, leadership, influence and reputation. Public speaking done poorly puts us back in the pack of the other average people. David has learned over the years that simple tips and tricks used by some of the best speakers work for him, whether he was with an informal group of colleagues, in tense meetings with stakeholders, or as a keynote presenter at large industry conferences or as the invited speaker for the CIO briefings of executives from the leading companies in Australia. In this session, David helps you understand critical aspects of public speaking and provides his secret tips and tricks making you a more influential speaker.

1. Public Speaking Skills:
A Project Manager’s Best Friend
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David A. Zimmer, PMP

2. “Bottom line, clear communication is the most
important key to a business leader’s success”
Lee Froschheiser,
President and CEO
Management Action Programs
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3. Why?
“Without communication, there is no way to express thoughts, ideas
and feelings.”
- Marketing Deviant
http://marketingdeviant.com/the-importance-of-communication/
“. . . most effective communicators had 47 percent higher total returns
to shareholders over a five-year span than the least effective
communicators.”
- Towers Watson's 2009/2010 Communication ROI Study Report
Capitalizing on Effective Communication
How a person speaks impacts how others perceive that person
professionally and personally.
- Houston Chronicle
http://smallbusiness.chron.com/characteristics-effective-communication-3182.html
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4. Anatomy of a Good Presentation
• Audience is Hero of Presentation
• Story
• Tacking* – what is and what could be
• Involve Audience
o Humor
o Clap
o Marvel – model what the audience should feel
• Call to Action
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* Nancy Duarte – TED Talk

5. Skeleton of Poor Speaking
• All about the Speaker
• No Audience Rapport
• No Strong Points
• No Flow or Disorganized
• Many “Scholarly” Ums
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6. Dissecting Communications
• Communication Model
• Communication Bandwidth
• Presentation Topology
• Stories
• Common Mistakes
• Tips from the Pros
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7. Communication Model
Encode
Filter
Medium Noise
Decode
Sender Receiver
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Distractions, Priorities, Interruptions, Environmental, etc.
Non-Verbal

8. Communication Bandwidth
• Breakdown of Understanding
o Body Language 52%
o Tonality 38%
o Content 10%
• Medium
o Face-to-Face 100%
o Video-Conferencing 70-80%*
o Phone or Verbal 48%
o Social Media 30-48%*
o Written 10%
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* My estimation, no data to support at this point.

9. Communication Bandwidth Illustration
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Face-to-Face
In-person Meetings
In-person Presentations
Virtual Meetings / Presentations
Telephone / Teleconference
Audio / Podcast / Voicemail
Video conference
Social Media
(pictures, video, comment-ability)
Email, Documents, Content

10. Presentation Topology
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Stories, Jokes, Building To PointNews, Articles, Delivering Results
Problem Solving,
Solutioning
Results
Supporting Date
Problem
Solutions
Test Decision
Solutions
Final Resolution
Foundation – Build Suspense
Create Anticipation
Conclusion - Satisfaction

11. Learning
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Rote - Repetition Analogy - Comparison

12. Storytelling
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13. Why Stories?
• Stories Drives to the Truth of Who We Are
• Stories Affirm Us
• Stories Take Us Back to “Better” Times
• Stories Teach Us Through Our Feelings and Taps Our
Intellects
• Stories are Timeless
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14. Storytelling
• Illustrate Important Points with a Story
o A personal experience
o Something you read
• Clear Purpose
• Personal Connection
• Detailed Characters
• Conflict – Resolution
• Pace
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15. Common Mistakes in Presenting
• Trying to be Perfect
• Lack of Preparation
o Insufficient research or creditable evidence
o Ad-libbing – no practice
o No central theme or organization
• Impressing instead of Imparting
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16. Tips from the Pros
• 9 Second Rule - Squirrel
• 10 Second Rule – Judge/Jury
• 30 Second Rule – Decision Made
• Power of the Pause – Point Maker
• Vocal Variety
• Audience Engagement
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17. Wrap It Up
• People Judge You by Your Communications
• Understanding Mechanics Helps Presentation
Structure
• Storytelling Creates Lasting Memories
• It’s Not About You. It’s About Others
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18. Questions
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19. David A. Zimmer, PMP
• Expertise
David A. Zimmer, PMP has managed projects for major corporations as an employee and consultant. Through this
experience plus speaking at industry conferences and teaching at local universities and colleges, he’s learned the
importance of public speaking skills. He has developed his skills through researching public speaking techniques,
listening to professional speakers’ lessons on public speaking and experimenting with what he has learned to
determine what works for him.
After joining Toastmasters International, an organization dedicated to developing leaders and public speaking
skills, Mr. Zimmer has mentored others in the art of public speaking and learned additional critical skills. He has
leveraged those lessons and skills in helping him manage his projects even better.
• Biography
David A. Zimmer, PMP managed projects for such companies as AT&T, Siemens, Avaya, Lucent, Cisco, Sprint and
many more. Whether at industry conferences, speaking to executives, reporting progress to stakeholders or
simply conducting a meeting, Mr. Zimmer leverages his skills in public speaking to deliver his message.
As a speaker, author, instructor, consultant and professor, Mr. Zimmer’s entertaining presentation style helps
audiences learn how to present better. He writes and speaks extensively concerning project management topics
with emphasis on the human side of managing projects. His students learn the importance of proper leadership,
team building, conflict resolution and public speaking in addition to project management practices.
Mr. Zimmer is available for consulting and training sessions. He can be contacted at dazimmer@ameagle.com
The Project Professors provide group and private tutoring sessions for those individuals needing help in passing
the PMP® exam, as well as, those looking to improve their project management skills and knowledge in Microsoft
Project. Need help with a thorny project problem? Contact us – www.PersonalPMTutor.com.
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