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Make Stuff People Can Use - Agile Alliance 2010
 

Make Stuff People Can Use - Agile Alliance 2010

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Workshop from Agile 2010 Conference. Introducing user interviews and prototype testing to non-UX experts.

Workshop from Agile 2010 Conference. Introducing user interviews and prototype testing to non-UX experts.

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  • This is an interactive session – do you want to run away yet? Now is the time to do it.
  • This is why we have blow pops on all of the desks – so because we are going to have fun being interactive. Remember recess?
  • ‘Why Oklahoma?’ you ask - do you remember the musical? There is a song in there about how the farmer and the cowman should be friends. Who knew they weren’t?!
  • Really, User experience and Agile should be friends. Both put the customer and their needs at the center of their thinking. Why can’t we be friends?
  • Audience question – prizes!
  • Agile conference picture
  • Lovely white beach, isn’t it? I was looking forward to sitting in the sun for a bit and then jumping in the water.
  • I guess not.
  • The ‘shake’ function may not seem that exciting any more, but it definitely brought surprise and delight when it first came out.
  • This simple offer from the hotel (which even saves them money) surprised and delighted me! My user profile was excited to get money back for not having someone make my bed (which I am happy to do myself anyway)
  • Okay, so how do we understand users?
  • User interviews are helpful in understanding users’ goals
  • Picture of $5
  • We used RITE methodology to test this new product finder functionality
  • We’re lucky – since we have a brick and mortar presence, we are able to talk to users regularly. In fact, we do some sort of test or research almost once a week!
  • Picture of water slide? Not a pile of features.

Make Stuff People Can Use - Agile Alliance 2010 Make Stuff People Can Use - Agile Alliance 2010 Presentation Transcript