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HACKED: Change in the 
Culture of the Library 
DeLaMare Science & Engineering Library 
University of Nevada, Reno 
UNR Libraries 
Chrissy Klenke, Earth Science & Map Librarian 
Tod Colegrove, Head of DeLaMare Library
? 
Passive → Passionate
Image Provided by: Nick Crowl
Golden Fountains 
Quiet Library - Place to go 
take a Nap
It’s all about the culture.
Image Provided by: Nick Crowl
Image Provided by: Nick Crowl
It’s about Participation 
“Transformational change 
happens through deeply 
personal participation. Don’t be 
a Bystander.” 
- Burning Man’s 10 principles
Image Provided by: Nick Crowl
HOMAG 
O 
Mimi Ito 
Cultural Anthropologist 
Professor in Residences at the Humanities Research Institute 
UC Irvine 
Hanging Out, Messing Around, Geeking out 
Discover, Learn, Make
Image Provided by: Nick Crowl
Taylor
Image Provided by: Nick Crowl
Paige
Will 
Image Provided by: Nick Crowl
Richard 
Image Provided by: Nick Crowl
Image Provided by: Nick Crowl
Hacker, Maker, DIY Culture 
Creator, Tinkerer, Innovator, Builder, 
Inventor...
“The hacker mentality is a 
motto, an ideology, and a 
way of life. It separates the 
thinkers from the doers.” 
- The Hacker Mentality - 
Makegameswith.us
Image Provided by Tod 
Colegrove - D Space 
Stanford University
Thank YOU! 
@DeLaMareLibrary 
@ChrissyKlenke 
@pcolegrove 
https://www.flickr.com/photos/dstl_unr/

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HACKED: Change in the Culture of the Library

Editor's Notes

  1. Introduction - Myself. Tara is away and Tod is stepping in.
  2. How do you go from Passive to Passionate? How did we create this Hacker/MAker Mentality in our library. We had 2 problems as Nina mentioned in her KEynote yesterday - RELEVANCY & $
  3. Traditional environment with traditional bound print journals that took up all the space 23,000. The community (Engineering & Sciences) we supported continued to evolve - but the physical library did not Josh in this morning’s keynote: “Is something useful it is not being used?” It is a questions we are all come to grips with. Print journals vs. electronic Talk to people who would be or should be using the library. What kind of role do we NEED to play?
  4. The library was beautiful. Retrofitted the Library in 1998. “Passive” How did we change the culture from Passive to Passionate “empty to packed” low energy to high energy.
  5. The tours given by Student ambassadors for prospective students would always highlight: Golden fountain - Quiet Library. So how did we change that?
  6. In our library we don't’ have much real estate and we had these gorgeous offices but we were locked away in our offices. Tod my director brought us out of the library and on to the floor. We overheard what the student “ambassadors”/guides were saying and we kind of stepped in to highlight some of other “really cool resources” whiteboard walls - 3D printers, kitchen - etc. We literally took over the tours. Over time, we got them to change their spiel. Now I give the ambassadors hi 5’s when I overhear them do great overviews of what is possible here in DLM
  7. After we talked with people in our community we heard more collaborative spaces. The bound journals were already on the move to our very nice storage retrieval system in the main library. Tod being a scientist himself added whiteboard walls, more tables and computers. This is the 3rd (top) floor of our library. There are always students hanging out and working together - literally overtaken the space, hanging out messing around and geeking out. The transformation and the relevancy naturally and organically started to change.
  8. We have done a lot of connecting with our faculty and now they are bring in their classes to the library for a tour of the resources things that are relevant. This is a Research Geography course that requested a tour of resources in the library. After touring the online resources, and the physical map collection that we have, I mentioned that we have a large 4 screen array with Liquid Google Galaxy. This array was actually put together by scavenging these large screen form the main library, bought a few stands and loaded up a few extra computers. This class was so excited about this they stayed an extra 45 minutes after their class ended to play.
  9. A hanging out messing around and geeking out mentality. Libraries are already great at providing books... google Video
  10. Some places encourage no drinks or food, quiet only. In our culture, we “maintain” or practice: an ideology, a mentality, we encourage, support, connect with our students, and geek out (conditions) that are “suitable” for growth. In our culture, in our library, there is something you feel the moment you step into our space. its is a vibe! - its an encouraging vibe of making, vibe of play, A participatory space. Josh quoted Steven - A library is a place to dream with your eyes open. Josh - said this morning As many mines as possible playful and in play
  11. Dictionary definition: the arts and other manifestations of human intellectual achievement regarded collectively. another definition: maintain (tissue cells, bacteria, etc.) in conditions suitable for growth. Taking the Biology definition really describes our culture.
  12. Actively encourage students to participate. To have a meaningful interaction with us as librarians, resources and space. We encourage this awesomeness - infectious like ebola. We don’t want just “consumers” or Zombies. We want an engaging environment that enables students to have meaningful interactions with whatever they geek! If its biology or math. Writing a math joke on the wall happens all the time. IT is our job to INSTIGATE and inject enthusiasm the makers, hackers, tinkerer …
  13. So... passive to passionate. How do we embed ourselves in the culture of the communities supported? Nina said that it is important for the users to engage deeply with your surroundings. QUOTE! let that set in. DON’T BE A BYSTANDER! Participate! Lead your community to this culture. IF you’re not doing it how you can expect your community to do it? You want meaningful Participation. you make it possible by geeking out yourself.
  14. By putting the Liquid Google Galaxy out in the open we allowed these teens who came for a visit to hang out and mess around. Interacting with each other.
  15. I’ve talked a lot about Hanging out, Messing around, and geeking out. There is a study that actually came up with this Idea. HOMAGO Mimi Ito is a cultural anthropologist - Professor at UC Irvine who studies new media use, particularly among young people, in Japan and the United States, reporting on an ambitious three-year ethnographic investigation into how young people are living and learning with new media in varied settings—at home, in after-school programs, and in online spaces. “friendship driven participation - not so different that older generations…” Starts with the Hanging out that leads to messing around and ultimately ends up to geeking out. We hang out ourselves, and we mess around and we geek out on a daily basis. Ultimately while Hanging out Messing around and geeking out these users are discovering new things, learning, new things, and making new thing in the process. How do we encourage a meaningful participation How do we do that? It is not a linear thing it is constantly tumbling
  16. Once they have hung out and messed around they then GEEK OUT! Ultimately that is what Universities and libraries in general want to happen. Feeling safe, accepted likely are home. That is when the really meaningful interactions happen. Nerf Wars! HVZ library outreach Encouraging them to go a little further down the road.
  17. Here is an example: Oculus rift. It is a virtual headset for 3D gaming. This lendable technology is constantly being checked out. We can’t keep it on the shelves to play with it ourselves. On a regular basis I see students just hanging around and using it. There is generally a few of them together, and the person that has it on has a ginormous grin on his face. Naturally I go over and ask them what they are doing; I hear the story of what they are doing and I get all excited with them. This is part of our culture. Walking up to students and asking what they are doing. It is so fun!
  18. So there are many students including a few that are national merit scholars that are what you might call our “regulars”. And I mean, student that really just hand out, mess around and geek out on a daily basis.I wish I had more time to talk about them all but I am going to highlight on a few of them that have really impacted our culture, and our staff. This is Taylor. He is a geology student and he and few of his friends approached us a few years ago about having an HVZ or Students vs Zombies event. They thought the things we had in the library were awesome and made this event to be fully engaged with our resources we have. Friendship driven participation. Students had to complete tasks like finding a book in our catalog, going into our electronic book stacks, finding a map, putting together a arduino circuit, making a 3D model, testing minerals with a geological test kit, etc. The first event I think we had about 16 students.
  19. This past month we had our 3rd event between 80 - 100 participating throughout the evening. ! We had live video feed on the google galaxy large screen arrays, students that never been in the library totally geeking out! This event last until 1 in the morning because it was so awesome - and another event’s coming up in a few weeks. Fun!
  20. This is geology student. She really rocks. We have conversations on a regular basis of her awesomeness. And I must admit, the things she is doing and talking about… I dont’ always know exactly what she is talking about. But she’s always so excited to talk to us about her findings and projects!
  21. Warning _ this is geeky stuff. Paige was partnering with the Smithsonian to scan Ichthyosaur fossils. She checked the 3D scanners out of the library... We were so excited about her project we asked her to post her awesomeness to our facebook to share what she was doing. When she came back she reported on her experience and some was good and not so good. Meaningful engagement and learning!
  22. First checked out a makey makey, then a Sparkfun arduino inventor kit then asked us about throwing an arduino day. We enthusiastically agreed and worked with him to pull off a very successful outreach event - on a Saturday. He went on to connect with a computer science professor - leveraging his library-derived experience with micro-programmables and soldering - to work with the professor in his robotics and drone research.
  23. This is Richard. That computer science professor that is working with Will. He is another one of our library users. He is a research assistant professor at the University of Nevada, in Reno He works on data science, artificial intelligence, and socially-intelligent robotics. He came to us to help him print aparts for his robotic hand that he was programming for amputees. When he finished the print job he came to us immediately to show us the finish product.
  24. And here is me. This is my first Arduino Circuit: a blinkly light, 2 weeks ago. I drank my own Koolaid. THERE ARE NO ByStanders! Not even me.
  25. Because we addressing our relevance problem and actively listened and changed our culture to a more HAcker, MAker DIY culture, naturally our makerspace evolved. And it is still growing. We continue to we encourage and celebrate our students to be creators, tinkers, Inventors…. We investigate Curiosity, the art of play., So how do you encourage that in other people? You embrace it yourself. Participate. Drinking the koolaid - you believe in what you are doing is for the greater good.
  26. Hacking is not a bad thing. it a mentality, its and ideology, its a way of life….
  27. in direct alignment with the Learning Outreach and discovery mission of the university. And that is how we went from a passive to passionate, low energy to high energy, low use to high use.