Lean startups: Spinning Straw into Gold

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We really love the lean startup approach and find it very useful. But we think having the right product does not automatically equal becoming successful. In the end, there are completely different factors which make new products and services attractive for people. This presentation shows which ones they are.

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Lean startups: Spinning Straw into Gold

  1. 1. HOW TO SPIN STRAW STARTUP AND THE ART INTO GOLD LEAN OF MAKING A DIFFERENCE BERLIN // AUGUST 2012
  2. 2. In the last couple of years, there‘s been a lot of talk about... 2
  3. 3. Design Thinking HTTP://BLOG.HIOGI.DE/WP-CONTENT/UPLOADS/2008/02/DSC00626.JPG 3
  4. 4. Business Modelling HTTP://WWW.DESIGNTHENEWBUSINESS.COM/WP-CONTENT/UPLOADS/2011/08/8_TEDX_BOTKYRKA_SWEDEN.JPG 4
  5. 5. Customer Development HTTP://PREMSA.FIRABCN.ES/ 5
  6. 6. Lean Startup HTTP://BLOG.WEB2EXPO.COM/FILES/2011/08/ERIC-RIES-ON-STAGE.JPG 6
  7. 7. While they might seem to be saying completely different things, their core messages are pretty similar. In fact, they all teach the following... 7
  8. 8. Your business is not what you say it is. it’s what they say it is. 8
  9. 9. In other words: don’t get trapped by your own assumptions! 9
  10. 10. HTTP://WWW.FLICKR.COM/PHOTOS/F-UNCIA/3446672923 10
  11. 11. Common lessons: 11
  12. 12. Put people first. It’s the customer who buys. 12
  13. 13. Learn & discover. Get out of the building. 13
  14. 14. Test your assumptions. Only customers give proof. 14
  15. 15. Fail early and fast. Detect what really works. 15
  16. 16. Repeat before you proceed. Play with your ideas, don’t stick to them. 16
  17. 17. Iteration (understanding/learning) is a fundamental part of each process. 17
  18. 18. 18
  19. 19. 19
  20. 20. 20
  21. 21. HTTP://WWW.FLICKR.COM/PHOTOS/OSTERWALDER/4859693386/ 21
  22. 22. The message of each method: Iterate until your product perfectly fits the needs of your target customers. 22
  23. 23. The message of each method: Iterate until yourONG. R product perfectly W fits the needs of your target customers. 23
  24. 24. The message of each method: Iterate until yourLSE. V product perfectly PIA OT! F fits the needs of your target customers. 24
  25. 25. Customer focus is definitely important for your business. 25
  26. 26. But it’s not the only thing that‘s important. 26
  27. 27. (At least not in a mass market.) 27
  28. 28. Target Customer 28
  29. 29. Target Customer Your Company 29
  30. 30. Company A Company B Target Customer Company C Your Company Company D 30
  31. 31. Company A Company B Everybody builds the same stuff Target Customer thanks to customer orientation. Company C Your Company Company D 31
  32. 32. Customer orientation is 20%, establishing a difference is 80%. 32
  33. 33. 33
  34. 34. 34
  35. 35. 35
  36. 36. Okay. The usual suspects. But what about this... 36
  37. 37. 37
  38. 38. 38
  39. 39. 39
  40. 40. It’s not customer focus which makes these offers a success. 40
  41. 41. It’s also not their business model, not their features, not their usability. 41
  42. 42. It’s simply: their execution. 42
  43. 43. Marketing. 43
  44. 44. Branding. 44
  45. 45. Story. 45
  46. 46. Design. 46
  47. 47. 47
  48. 48. Thus: make a difference, 48
  49. 49. FACTOR 1 6 5 FACTOR 8 FACTOR 2 4 3 2 1 FACTOR 7 FACTOR 3 FACTOR 6 FACTOR 4 FACTOR 5 49
  50. 50. Not a test winner. 50
  51. 51. The most popular posts on the Warc Blog over the last 12 months covered subjects including pre-testing, the evolution of a new communications paradigm and the future of planning. Taking pole position was a piece by Peter Field, a marketing consultant, discussing the weaknesses of qualitative pre-testing in determining which creative ideas will provide a real payback for brands. Based on an analysis of 880 case studies from the IPA Effectiveness Awards, Field found just 4% of campaigns subjected to qualitative pre-testing delivered "very large profit growth", rising to 24% for those that were not. These figures stood at 45% and 58% respectively regarding the "effectiveness success rate", seemingly showing that pre-testing tends to underperform as a predictive tool. HTTP://WWW.WARC.COM/NEWS/PRINTNEWSITEM.ASPX?ID=27690 51
  52. 52. It’s as the long tail theory says: there are customers for each offering. 52
  53. 53. Getting them to use our stuff is the challenge. 53
  54. 54. Not building this stuff. 54
  55. 55. 55
  56. 56. 56
  57. 57. Final lesson: 57
  58. 58. Test what you’ve got to test. 58
  59. 59. And for the rest: create some magic! 59
  60. 60. assumptions = straw testing = silver difference = gold 60
  61. 61. Your Contact Daniel Simon Managing Partner Torsten Henning Hensel Head of Brand Management Chausseestraße 5, 10115 Berlin TEL + 49-30-283921-215 daniel.simon@greenkern.com www.greenkern.com Chausseestraße 5, 10115 Berlin TEL + 49-30-283921-213 torsten.hensel@greenkern.com www.greenkern.com 61
  62. 62. Copyright © GREENKERN GROUP GmbH Berlin, Germany. All cognitions, documents and methods presented by GREENKERN in the foregoing concept will remain the agency‘s intellectual property. Utilisation of the presented ideas, texts, graphic designs, timetables, plannings, fotos, moving pictures and sound materials as well as other stored media associated with this concept is restricted to the realisation in conjunction with GREENKERN. All realisation and utilsation is only allowed on the basis of a contract and its fulfilling with the originators / rights owners. Rights of use will only be granted on the basis of this contract that will also regulate their extent regarding time, space, content, intention and manner of use. All realisation and utilisation (in whole or parts) deviant from this regulations as well as a propagation to third parties are a violation of copyright with all its legal consequences. 62
  63. 63. END NOTE: WHY THIS TITLE & COVER PIC? READING ABOUT THE LEAN STARTUP, THE APPROACH SOMEHOW REMINDS ME AT RUMPELSTILTSKIN. RUMPELSTILTSKIN REVOLVES AROUND A BEAUTIFUL MILLER’S DAUGHTER WHO IS IMPRISONED UNDER THREAT OF EXECUTION UNLESS SHE CAN SPIN STRAW INTO GOLD. RUMPELSTILTSKIN HELPS HER WITH THIS TASK, FIRST AT THE COST OF HER NECKLACE, THEN AT THE COST OF HER RING AND ULTIMATELY AT THE COST OF HER FIRST-BORN CHILD; HOWEVER, SHE MAKES A NEW BARGAIN WITH HIM AND IS ABLE TO KEEP HER CHILD AFTER SUCCESSFULLY GUESSING HIS NAME. IN THE END, SHE MARRIES THE KING AND LIVES HAPPILY AS A QUEEN. STARTUPS (AKA THE BEAUTIFUL MILLER’S DAUGHTER) ARE FORCED TO ACT IN A SIMILAR NIGHTMARE: THEY ARE IMPRISONED UNDER THE THREAT OF ANNIHILATION UNLESS THEY CAN TURN THEIR ASSUMPTIONS (THE STRAW) INTO VALIDATED LEARNINGS – PROVEN INSIGHTS OF WHAT TO BUILD AND HOW TO BUILD IT (THE GOLD). DIVERSE TESTING METHODS (AKA RUMPELSTILTSKIN) HELP OUR STARTUPS WITH THIS TASK, OFTEN AT THE COST OF THEIR INITIAL BUSINESS IDEA; HOWEVER, IN THE END SOME OF THEM GAIN PERFECT PRODUCT-MARKET FIT AND MAKE THEIR INVESTORS (THE KING) HAPPY. ;-)

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