SlideShare a Scribd company logo
1 of 43
Using Web 2.0 Tools to Manage Community Relations Marco Campana,  Ontario Council of Agencies Serving Immigrants (OCASI) @marcopolis
A Quick Overview ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Web 2.0
Social Media
Why Social Media? ,[object Object],[object Object],[object Object]
[object Object],Working Smarter?
Why Social Media? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object]
Five Good Ideas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Listening | Sharing | Engaging
Listening | Sharing | Engaging ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telling Your Story ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Your Audience ,[object Object],[object Object],[object Object]
Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],http://atwork.settlement.org/sys/atwork_library_detail.asp?doc_id=1004779
[object Object],[object Object],[object Object],[object Object],Strategies Getting your organization ready to listen
Tools -  Key Social Platforms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tools
Your Story Platform Your Website
 
Tools
Tools
Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tools - RSS Actively Passive
Tools - RSS
Tools - RSS
Tools - Email as Web 2.0?
Tools – RSS to Email
Tools - Watchthatpage
Tools – Google Alerts
Tools – Google Alerts
Tools - Twitter
Tools - Twitter
[object Object]
Tools - Trusted Networks
Tools - Trusted Networks Roll Your Own Social Network
Tools - Trusted Networks
Google Custom Search Engine
Multimedia
Tools – Mobile?
How Much Time?
Resources ,[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Images ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

Using Second Life to Collaborate and Connect
Using Second Life to Collaborate and ConnectUsing Second Life to Collaborate and Connect
Using Second Life to Collaborate and Connect
TechSoup
 
Social Media in a Virtual World
Social Media in a Virtual WorldSocial Media in a Virtual World
Social Media in a Virtual World
TechSoup
 

What's hot (20)

INDI presentation final
INDI presentation finalINDI presentation final
INDI presentation final
 
MYTI Developing Coalition Presence
MYTI Developing Coalition PresenceMYTI Developing Coalition Presence
MYTI Developing Coalition Presence
 
Beyond Awareness: Making Social Media Work for Your Coalition
Beyond Awareness: Making Social Media Work for Your CoalitionBeyond Awareness: Making Social Media Work for Your Coalition
Beyond Awareness: Making Social Media Work for Your Coalition
 
Social Media 101 for Coalitions
Social Media 101 for CoalitionsSocial Media 101 for Coalitions
Social Media 101 for Coalitions
 
Using Second Life to Collaborate and Connect
Using Second Life to Collaborate and ConnectUsing Second Life to Collaborate and Connect
Using Second Life to Collaborate and Connect
 
Using Mobile Technologies For Outreach And Education
Using Mobile Technologies For Outreach And EducationUsing Mobile Technologies For Outreach And Education
Using Mobile Technologies For Outreach And Education
 
Social Media in a Virtual World
Social Media in a Virtual WorldSocial Media in a Virtual World
Social Media in a Virtual World
 
Social Media 101: Fundamentals for Coalitions
Social Media 101: Fundamentals for CoalitionsSocial Media 101: Fundamentals for Coalitions
Social Media 101: Fundamentals for Coalitions
 
WSA 031215
WSA 031215WSA 031215
WSA 031215
 
Managing It Volunteers
Managing It VolunteersManaging It Volunteers
Managing It Volunteers
 
eMarketing on a Budget
eMarketing on a BudgeteMarketing on a Budget
eMarketing on a Budget
 
TAG Conference Presentation
TAG Conference PresentationTAG Conference Presentation
TAG Conference Presentation
 
Social Media Outreach
Social Media OutreachSocial Media Outreach
Social Media Outreach
 
Becoming digitally active FINAL
Becoming digitally active FINALBecoming digitally active FINAL
Becoming digitally active FINAL
 
PMP Presentation
PMP PresentationPMP Presentation
PMP Presentation
 
Coalition Presence
Coalition Presence Coalition Presence
Coalition Presence
 
Social media making it work for your organization oct 2011
Social media making it work for your organization   oct 2011Social media making it work for your organization   oct 2011
Social media making it work for your organization oct 2011
 
Social Media What?
Social Media What?Social Media What?
Social Media What?
 
Social Media Presentation Wan
Social Media Presentation WanSocial Media Presentation Wan
Social Media Presentation Wan
 
Using the Internet for Social Change
Using the Internet for Social ChangeUsing the Internet for Social Change
Using the Internet for Social Change
 

Similar to Volunter Toronto Using Web 2.0 Tools to Manage Community Relations

Social Media For Government
Social Media For GovernmentSocial Media For Government
Social Media For Government
Sandra Fernandez
 
Breaking barriers effective social messaging 05302013
Breaking barriers   effective social messaging 05302013Breaking barriers   effective social messaging 05302013
Breaking barriers effective social messaging 05302013
Blane Warrene
 
Watech4good Summit
Watech4good SummitWatech4good Summit
Watech4good Summit
Beth Kanter
 

Similar to Volunter Toronto Using Web 2.0 Tools to Manage Community Relations (20)

The new literacy: strategies, tools and techniques for incorporating new media
The new literacy: strategies, tools and techniques for incorporating new media The new literacy: strategies, tools and techniques for incorporating new media
The new literacy: strategies, tools and techniques for incorporating new media
 
Vermont Connected - Mission Critical: Evaluating & Optimizing Digital Tools f...
Vermont Connected - Mission Critical: Evaluating & Optimizing Digital Tools f...Vermont Connected - Mission Critical: Evaluating & Optimizing Digital Tools f...
Vermont Connected - Mission Critical: Evaluating & Optimizing Digital Tools f...
 
Where is Everyone? Community-Building Online
Where is Everyone? Community-Building OnlineWhere is Everyone? Community-Building Online
Where is Everyone? Community-Building Online
 
Ohla 09 Slideshare
Ohla 09 SlideshareOhla 09 Slideshare
Ohla 09 Slideshare
 
Unesco web2.0 workshop presentation
Unesco web2.0 workshop presentationUnesco web2.0 workshop presentation
Unesco web2.0 workshop presentation
 
Lutheran Communicators Network Presentation April 29 2009
Lutheran Communicators Network Presentation April 29 2009Lutheran Communicators Network Presentation April 29 2009
Lutheran Communicators Network Presentation April 29 2009
 
HELP - Emerging Leaders Program - Social Media Webinar
HELP - Emerging Leaders Program - Social Media WebinarHELP - Emerging Leaders Program - Social Media Webinar
HELP - Emerging Leaders Program - Social Media Webinar
 
Social Media Workshop - Thornbury
Social Media Workshop - ThornburySocial Media Workshop - Thornbury
Social Media Workshop - Thornbury
 
Marco Campana - Really Simple Strategies Keeping Track Of Your Organization A...
Marco Campana - Really Simple Strategies Keeping Track Of Your Organization A...Marco Campana - Really Simple Strategies Keeping Track Of Your Organization A...
Marco Campana - Really Simple Strategies Keeping Track Of Your Organization A...
 
Going Social
Going SocialGoing Social
Going Social
 
How to Use Social Media to Grow Your Business
How to Use Social Media to Grow Your BusinessHow to Use Social Media to Grow Your Business
How to Use Social Media to Grow Your Business
 
South West Forum - Social Media Workshop 23rd June 2010
South West Forum - Social Media Workshop 23rd June 2010South West Forum - Social Media Workshop 23rd June 2010
South West Forum - Social Media Workshop 23rd June 2010
 
Network Effectiveness
Network EffectivenessNetwork Effectiveness
Network Effectiveness
 
Social Media For Government
Social Media For GovernmentSocial Media For Government
Social Media For Government
 
Web 2.0 & Social Media Workshop - Spacetaker
Web 2.0 & Social Media Workshop - SpacetakerWeb 2.0 & Social Media Workshop - Spacetaker
Web 2.0 & Social Media Workshop - Spacetaker
 
Breaking barriers effective social messaging 05302013
Breaking barriers   effective social messaging 05302013Breaking barriers   effective social messaging 05302013
Breaking barriers effective social messaging 05302013
 
Social Media Overview For GOLD Major Gift Officers
Social Media Overview For GOLD Major Gift OfficersSocial Media Overview For GOLD Major Gift Officers
Social Media Overview For GOLD Major Gift Officers
 
Watech4good Summit
Watech4good SummitWatech4good Summit
Watech4good Summit
 
Social Media for Nonprofits: MS NGO Connection Days in Bacolod & Cebu 2011
Social Media for Nonprofits: MS NGO Connection Days in Bacolod & Cebu 2011Social Media for Nonprofits: MS NGO Connection Days in Bacolod & Cebu 2011
Social Media for Nonprofits: MS NGO Connection Days in Bacolod & Cebu 2011
 
CAVR 2009 Joanne Cave Presentation
CAVR 2009 Joanne Cave PresentationCAVR 2009 Joanne Cave Presentation
CAVR 2009 Joanne Cave Presentation
 

More from settlementatwork

O2O - Management Committee French
O2O - Management Committee FrenchO2O - Management Committee French
O2O - Management Committee French
settlementatwork
 
O2O - Management Committee
O2O - Management CommitteeO2O - Management Committee
O2O - Management Committee
settlementatwork
 
B communities of practice reference material final
B  communities of practice reference material   finalB  communities of practice reference material   final
B communities of practice reference material final
settlementatwork
 
A10 history of canada immigration policy
A10 history of canada immigration policyA10 history of canada immigration policy
A10 history of canada immigration policy
settlementatwork
 
A6 supporting clients dealing with family law issues
A6 supporting clients dealing with family law issuesA6 supporting clients dealing with family law issues
A6 supporting clients dealing with family law issues
settlementatwork
 
A1 bridging settlement and emplyment counselling participants handbook
A1 bridging settlement and emplyment counselling participants handbookA1 bridging settlement and emplyment counselling participants handbook
A1 bridging settlement and emplyment counselling participants handbook
settlementatwork
 
Colour Of Poverty Shared Framework For Action, May 2008
Colour Of Poverty Shared Framework For Action, May 2008Colour Of Poverty Shared Framework For Action, May 2008
Colour Of Poverty Shared Framework For Action, May 2008
settlementatwork
 
Deepening Racialized Inequality In Ontario Selected Quotes And References (...
Deepening Racialized Inequality In Ontario   Selected Quotes And References (...Deepening Racialized Inequality In Ontario   Selected Quotes And References (...
Deepening Racialized Inequality In Ontario Selected Quotes And References (...
settlementatwork
 
Colour Of Poverty Outreach 2 Pager ( May 2, 2008 )
Colour Of Poverty Outreach 2 Pager ( May 2, 2008 )Colour Of Poverty Outreach 2 Pager ( May 2, 2008 )
Colour Of Poverty Outreach 2 Pager ( May 2, 2008 )
settlementatwork
 
Colour Of Poverty Shared Framework For Action ( May 2008 )
Colour Of Poverty   Shared Framework For Action ( May 2008 )Colour Of Poverty   Shared Framework For Action ( May 2008 )
Colour Of Poverty Shared Framework For Action ( May 2008 )
settlementatwork
 
Local Entrepreneurship And Innovation
Local Entrepreneurship And InnovationLocal Entrepreneurship And Innovation
Local Entrepreneurship And Innovation
settlementatwork
 
Local Immigration Partnerships
Local Immigration PartnershipsLocal Immigration Partnerships
Local Immigration Partnerships
settlementatwork
 
The Multiculturalism Program En
The Multiculturalism Program  EnThe Multiculturalism Program  En
The Multiculturalism Program En
settlementatwork
 
Strengthening Community Linkages On Poverty Reduction In Ontario
Strengthening Community Linkages On Poverty Reduction In OntarioStrengthening Community Linkages On Poverty Reduction In Ontario
Strengthening Community Linkages On Poverty Reduction In Ontario
settlementatwork
 
Presentation Mci Katherin Hewson
Presentation Mci Katherin HewsonPresentation Mci Katherin Hewson
Presentation Mci Katherin Hewson
settlementatwork
 
Linking Strategy And Governance
Linking Strategy And GovernanceLinking Strategy And Governance
Linking Strategy And Governance
settlementatwork
 
The Multiculturalism Program Fr
The Multiculturalism Program  FrThe Multiculturalism Program  Fr
The Multiculturalism Program Fr
settlementatwork
 

More from settlementatwork (20)

O2O - Management Committee French
O2O - Management Committee FrenchO2O - Management Committee French
O2O - Management Committee French
 
O2O - Management Committee
O2O - Management CommitteeO2O - Management Committee
O2O - Management Committee
 
B communities of practice reference material final
B  communities of practice reference material   finalB  communities of practice reference material   final
B communities of practice reference material final
 
A10 history of canada immigration policy
A10 history of canada immigration policyA10 history of canada immigration policy
A10 history of canada immigration policy
 
A6 supporting clients dealing with family law issues
A6 supporting clients dealing with family law issuesA6 supporting clients dealing with family law issues
A6 supporting clients dealing with family law issues
 
A1 bridging settlement and emplyment counselling participants handbook
A1 bridging settlement and emplyment counselling participants handbookA1 bridging settlement and emplyment counselling participants handbook
A1 bridging settlement and emplyment counselling participants handbook
 
2010 ISAP Conference - Using the Internet and Social Media in Immigrant Servi...
2010 ISAP Conference - Using the Internet and Social Media in Immigrant Servi...2010 ISAP Conference - Using the Internet and Social Media in Immigrant Servi...
2010 ISAP Conference - Using the Internet and Social Media in Immigrant Servi...
 
2010 ISAP Conference 2010 Using Internet and Social Media in Immigrant Settle...
2010 ISAP Conference 2010 Using Internet and Social Media in Immigrant Settle...2010 ISAP Conference 2010 Using Internet and Social Media in Immigrant Settle...
2010 ISAP Conference 2010 Using Internet and Social Media in Immigrant Settle...
 
Media, Modernization and Millenials... What's the future of settlement work?
Media, Modernization and Millenials...What's the future of settlement work?Media, Modernization and Millenials...What's the future of settlement work?
Media, Modernization and Millenials... What's the future of settlement work?
 
Colour Of Poverty Shared Framework For Action, May 2008
Colour Of Poverty Shared Framework For Action, May 2008Colour Of Poverty Shared Framework For Action, May 2008
Colour Of Poverty Shared Framework For Action, May 2008
 
Deepening Racialized Inequality In Ontario Selected Quotes And References (...
Deepening Racialized Inequality In Ontario   Selected Quotes And References (...Deepening Racialized Inequality In Ontario   Selected Quotes And References (...
Deepening Racialized Inequality In Ontario Selected Quotes And References (...
 
Colour Of Poverty Outreach 2 Pager ( May 2, 2008 )
Colour Of Poverty Outreach 2 Pager ( May 2, 2008 )Colour Of Poverty Outreach 2 Pager ( May 2, 2008 )
Colour Of Poverty Outreach 2 Pager ( May 2, 2008 )
 
Colour Of Poverty Shared Framework For Action ( May 2008 )
Colour Of Poverty   Shared Framework For Action ( May 2008 )Colour Of Poverty   Shared Framework For Action ( May 2008 )
Colour Of Poverty Shared Framework For Action ( May 2008 )
 
Local Entrepreneurship And Innovation
Local Entrepreneurship And InnovationLocal Entrepreneurship And Innovation
Local Entrepreneurship And Innovation
 
Local Immigration Partnerships
Local Immigration PartnershipsLocal Immigration Partnerships
Local Immigration Partnerships
 
The Multiculturalism Program En
The Multiculturalism Program  EnThe Multiculturalism Program  En
The Multiculturalism Program En
 
Strengthening Community Linkages On Poverty Reduction In Ontario
Strengthening Community Linkages On Poverty Reduction In OntarioStrengthening Community Linkages On Poverty Reduction In Ontario
Strengthening Community Linkages On Poverty Reduction In Ontario
 
Presentation Mci Katherin Hewson
Presentation Mci Katherin HewsonPresentation Mci Katherin Hewson
Presentation Mci Katherin Hewson
 
Linking Strategy And Governance
Linking Strategy And GovernanceLinking Strategy And Governance
Linking Strategy And Governance
 
The Multiculturalism Program Fr
The Multiculturalism Program  FrThe Multiculturalism Program  Fr
The Multiculturalism Program Fr
 

Recently uploaded

Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
AnaAcapella
 

Recently uploaded (20)

FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 
Spatium Project Simulation student brief
Spatium Project Simulation student briefSpatium Project Simulation student brief
Spatium Project Simulation student brief
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
Understanding Accommodations and Modifications
Understanding  Accommodations and ModificationsUnderstanding  Accommodations and Modifications
Understanding Accommodations and Modifications
 
REMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxREMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptx
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)
 
Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptx
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
 
Google Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptxGoogle Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptx
 
Food safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdfFood safety_Challenges food safety laboratories_.pdf
Food safety_Challenges food safety laboratories_.pdf
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan Fellows
 

Volunter Toronto Using Web 2.0 Tools to Manage Community Relations