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Presentation Mci Katherin Hewson


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Presentation Mci Katherin Hewson

  1. 1. Modernization of Settlement: Definitions and Vision Ontario Ministry of Citizenship and Immigration 2009 OCASI Executive Directors’ Forum Katherine Hewson Assistant Deputy Minister Citizenship and Immigration Division
  2. 2. Shared Objectives <ul><li>Maximize the contribution of immigration to achieve the social, demographic and economic goals of Canada and Ontario. </li></ul><ul><li>Ensure immigrants have the opportunity to fully utilize their skills within the Canadian labour market as quickly as possible. </li></ul><ul><li>Foster partnerships and the participation of municipal, community and private sector stakeholders in immigration. </li></ul><ul><li>Recognize that the continuum of programs and service required to support successful social and economic integration must continue to evolve to respond to changing and emerging need. </li></ul><ul><li>(from Canada-Ontario Immigration Agreement) </li></ul>
  3. 3. Building on Our Progress <ul><li>New COIA initiatives jointly planned with MCI include: </li></ul><ul><ul><li>Increased municipal engagement, including Local Immigration Partnerships (LIPs) and funding for municipal immigration websites </li></ul></ul><ul><ul><li>Expansion of language training to include more advanced and occupation-specific training; coordinated assessment </li></ul></ul><ul><ul><li>Co-funding of some provincial bridging programs </li></ul></ul><ul><ul><li>Development of Orientation Ontario course </li></ul></ul><ul><li>Expansion of CIC’s Terms and Conditions to include some pre-arrival and labour market services aligns with Ontario’s vision for an integrated system of services for immigrants. </li></ul><ul><li>Research with OCASI on needs of immigrants and another project on needs of French-speaking immigrants. </li></ul>
  4. 4. Evolving Settlement Needs <ul><li>MCI’s definition of “settlement” is holistic and encompasses a range of activities to achieve social and economic integration. </li></ul><ul><li>Core services required by immigrants are mainstream programs (e.g. housing, education, social assistance, health, employment and training). </li></ul><ul><li>Settlement agencies are often the first point of contact to these services. E.g., mental health needs of immigrants. </li></ul><ul><li>Public services must also be delivered in a way that meets the needs of Ontario’s diverse population, including newcomers. </li></ul>
  5. 5. Principles for Service <ul><li>An integrated, cohesive, coordinated system of programs and services for immigrants supported by core design principles: </li></ul><ul><ul><li>Access : Immigrants know where to go for services; appropriate services are available; eligibility criteria that reflect reality of newcomer population </li></ul></ul><ul><ul><li>Flexibility : Services are flexible and responsive; can adapt to a range of individual and community needs. </li></ul></ul><ul><ul><li>Quality : Services meet immigrants’ needs and are provided effectively and professionally. </li></ul></ul><ul><ul><li>Cohesion : System-wide coordination and consistent programming to facilitate clear pathways for meeting individual goals and strong linkages among service providers and program types. Focus on local planning and community input. </li></ul></ul><ul><ul><li>Focus on results : Programs/services are outcomes-based and accountable; meet a measurable provincial standard of overall service quality; streamlined reporting requirements. </li></ul></ul>
  6. 6. Operating Vision <ul><li>Common Contract – Outcome Based Performance </li></ul><ul><li>Flexible funding model to support innovative and dynamic programming </li></ul><ul><li>Capacity building </li></ul><ul><li>Report results and trends / needs </li></ul>Service Provider Perspective – Strategic partnerships with other service providers/responsive to emerging needs Local needs addressed through local planning and community-wide coordination (LIPs, RNEN, Local Labour Market Planning tables) Ministry Perspective – Government priorities; oversight and policy development <ul><li>Immigrant Services – clear entry points/access to services/multi-channel </li></ul><ul><li>Multi-service locations/province-wide coverage/services mobile and dynamic </li></ul><ul><li>Deliver immigrant services based on defined client needs & outcomes </li></ul><ul><li>Refer to other support services as required </li></ul><ul><li>Manage provider relationship </li></ul><ul><li>Monitor performance </li></ul><ul><li>Develop streamlined processes to support integrated service delivery </li></ul>Client Perspective – Continuum of services; no eligibility gaps; alignment with core programs (e.g. health, education, housing, employment)
  7. 7. Opportunities to Leverage There is an opportunity to: Examples that MCI can leverage: <ul><li>Design programs focusing on client needs </li></ul><ul><li>Focus on end-to-end programming that meets newcomers’ needs: e.g., information, language, employment, education, housing, mental health </li></ul><ul><li>Promote system-wide coordination; linkages among programs and services </li></ul><ul><li>Create linkages to other provincial programs – health, social services, employment </li></ul><ul><li>Develop consistent standards and administrative processes </li></ul><ul><li>Build upon work by the sector and other sectors to develop standards </li></ul><ul><li>Develop an outcome based performance management system </li></ul><ul><li>Work with the sector to research and develop benchmarks for settlement and integration </li></ul>