The document discusses how your behavior is perceived by others and provides advice on improving interpersonal skills. It recommends getting 360-degree feedback to understand how you come across. It advises saying "thank you" more often, especially with your spouse, and avoiding assumptions that your success is solely due to your behavior. The document suggests listening more attentively, stopping destructive comments, and asking if what you will say is worth saying before speaking. It also discusses not making excuses and taking responsibility as a leader.

3. 360 Feedback

4. “There is a place where you can be a CEO who is viewed as a great leader because he doesn’t get in the way of his people.”

7. “ People will do something-including changing their own behavior-only if it can be demonstrated that doing so is in their own best interests as defined by their own values.”

8. “We must begin to listen more attentively” (stop using BlackBerries) (stop using BlackBerries)

9. “To be nicer... Stop being a jerk” Stop being a jerk”

10. “Winning too much is easily the most common behavioral problem that I observe in successful people.”

11. “We don’t think we make destructive comments but the people who know us best disagree.”

13. “There simply is no excuse for making excuses.”

14. “A leader who cannot shoulder the blame is not someone we will follow into battle.”