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Metadata Strategies and Tools
    Content Strategy Consortium
    March 19, 2009




Page 1 © 2009 Razorfish. All rights reserved.
Helping stakeholders
       understand and work
       with large, complex sets
       of metadata
         • Get expert input
         • Get approval for data
         • Build partnership and ownership
         • Distributed communication




Page 2 © 2009 Razorfish. All rights reserved.
Successful Metadata & Taxonomy Building




                        Deliverables
                                                +
                  Communication

     “Politics and consensus building are the
     toughest aspects of building a taxonomy”



Page 3 © 2009 Razorfish. All rights reserved.
When Do You Start?

               Align with the web development process
     Web Dev




                                                                           Build   Live
                 Concept                        Wireframes       Design
    Taxonomy




                                                                Detailed
                Groundwork                      Dimensions &               Usage &
                                                                Taxonomy
                & High Level                    Relationships              Maintenance


                                                       Communication




Page 4 © 2009 Razorfish. All rights reserved.
Concept Phase

                                Key Question: What is the site about?
     Web Dev




                                                                            Build   Live
                Concept                         Wireframes       Design
    Taxonomy




                                                                Detailed
               Groundwork                       Dimensions &                 Usage &
                                                                Taxonomy
               & High Level                     Relationships                Maintenance


                                                       Communication


                            Tip: Start building consensus as early as possible.




Page 5 © 2009 Razorfish. All rights reserved.
Concept Phase Tasks

        Why start thinking about metadata and taxonomy needs
        during the concept phase?
             • Gather background information – audience, goals, resources.
             • Identify primary organizing principles of the site.
             • Determine what metadata work is needed.
             • Scope and schedule the work and deliverables.
             • Prepare stakeholders to help you.




Page 6 © 2009 Razorfish. All rights reserved.
Wireframe Phase

                  Key Question: How is the information organized?
     Web Dev




                                                                           Build   Live
                Concept                         Wireframes       Design
    Taxonomy




                                                                Detailed
               Groundwork                       Dimensions &               Usage &
                                                                Taxonomy
               & High Level                     Relationships              Maintenance


                                                       Communication


                                    Tip: Use real data in the wireframes



Page 7 © 2009 Razorfish. All rights reserved.
Wireframe Phase Tasks

         Dimensions and relationships
              • Finalize decisions about structure and complexity.
              • Fill in the conceptual models with terms.
              • Determine the relationships between metadata facets.




Page 8 © 2009 Razorfish. All rights reserved.
Dimensions


                                                              Fashion Magazine




                          Stores                            Fashion     Entertainment
                                                Beauty                                    Gifts




                                                                                        Holidays &
                        Locations                  Brands             People
                                                                                        Occasions




Page 9 © 2009 Razorfish. All rights reserved.
Relationships
                                                                          80th Annual
                  Oscars 2008                    Common Name
                                                                        Academy Awards




                                                                                                         Best Actor
                                                   Best Picture




                                                                                                              Nominees
                                                        Nominees




                                                                                                     Winner
                                            Winner




                                                      There Will Be                               Daniel                    Tommy
                                                         Blood
                           No Country                                                            Day-Lewis                 Lee Jones
                                                                            Performance in
                           For Old Men
                                                                                                                                         Vigo
                                                                                       George                Johnny
                                                                        Juno                                                           Mortensen
              Atonement                                                                Clooney                Depp
                                             Michael
                                             Clayton
                                                                      Performance in                                     Performance in


                                                                                                         Performance in
                                                                                                                                    Performance in
Page 10 © 2009 Razorfish. All rights reserved.
Design Phase

                                Key Question: What’s the actual data?
    Web Dev




                                                                            Build   Live
                Concept                          Wireframes       Design
   Taxonomy




                                                                 Detailed
              Groundwork                         Dimensions &               Usage &
                                                                 Taxonomy
              & High Level                       Relationships              Maintenance


                                                        Communication


                                                 Tip: Prototype the data.



Page 11 © 2009 Razorfish. All rights reserved.
Design Phase Tasks

         You’ve built the framework. What comes next?
              • Complete the details.
              • Collaborate on design.
              • Validate against user and business needs.
              • Provide input on content management and retrieval.




Page 12 © 2009 Razorfish. All rights reserved.
Details




Page 13 © 2009 Razorfish. All rights reserved.
Build Phase & Live

              Key Question: How do we make sure this metadata
              is used properly and is still relevant in six months?
    Web Dev




                                                                            Build   Live
                Concept                          Wireframes       Design
   Taxonomy




                                                                 Detailed
              Groundwork                         Dimensions &               Usage &
                                                                 Taxonomy
              & High Level                       Relationships              Maintenance


                                                        Communication


                             Tip: If they don’t own it, they won’t use it.


Page 14 © 2009 Razorfish. All rights reserved.
Build Phase Tasks

         Get Ready to Hand It Over
              • Provide guidelines for using the metadata in content creation.
              • Provide guidelines for maintaining the metadata.




Page 15 © 2009 Razorfish. All rights reserved.
Metadata Tools




Page 16 © 2009 Razorfish. All rights reserved.
Metadata Tools

   We need useful, usable tools that will help unlock the
   story that data has to tell.




                         The solutions have evolved,
                         and so have our problems.


Page 17 © 2009 Razorfish. All rights reserved.
Metadata Tools

   Looking for tools to
        • Develop taxonomy, controlled vocabulary, and metadata
          relationships
        • Prototype data so that designers can create meaningful interactive
          experiences
        • Provide non-technical business users with a way to visualize and
          verify data

   Looking for tools that are
        • Readily available
        • Easy to start using
        • Useful for the design process



Page 18 © 2009 Razorfish. All rights reserved.
Thesaurus Tools
  Used to construct lists of hierarchical sets of data, employing
  a construction based on Broader Terms and Narrower Terms.

                                          MultiTes

                 A.K.A.

                                           Semaphore Ontology Manger

                        A.C.S TermTree

                                WebChoir TCS-10




Page 19 © 2009 Razorfish. All rights reserved.
Thesaurus Tool: MultiTes




Page 20 © 2009 Razorfish. All rights reserved.
Drawbacks of Thesaurus Tools
        • Require an abstract understanding of thesaurus type relationships
          that doesn’t really contribute to the design process
        • Limited support for other relationships
        • Moving terms from one level to another tends to be difficult
        • Lack robust visualization options




Page 21 © 2009 Razorfish. All rights reserved.
Brainstorming Tools
  Used to quickly map concepts and terms. More visual and
  easier to add, remove and rearrange things rapidly, while
  working.

                             Mindjet MindManager


                                                 Bubbl.us


                                FreeMind




Page 22 © 2009 Razorfish. All rights reserved.
Brainstorming Tool: MindManager




Page 23 © 2009 Razorfish. All rights reserved.
Drawbacks of Brainstorming Tools
        • Not great for expressing non-hierarchical relationships
        • Becomes difficult to read when there are a large number of nodes




Page 24 © 2009 Razorfish. All rights reserved.
Ontology Tools
  Used to capture metadata using semantic standards. More
  flexible and powerful in the types of relationships they can
  capture.

                       SWOOP


                                 Altova SemanticWorks


                                   Protégé

                                       TopQuadrant TopBraid Composer




Page 25 © 2009 Razorfish. All rights reserved.
Ontology Tool: Protégé




Page 26 © 2009 Razorfish. All rights reserved.
Protégé: Visualization




Page 27 © 2009 Razorfish. All rights reserved.
Drawbacks of Ontology Tools
        • Required knowledge of the workings of RDF and OWL could be a
          barrier
        • Not enough of them have good, flexible visualization options




Page 28 © 2009 Razorfish. All rights reserved.
Visualization Tools
  Used primarily for viewing and exploring data and
  relationships, not for creating or editing.


                    RDF Gravity


                    IBM ManyEyes


                                       OwlSight


                      Wordmap



Page 29 © 2009 Razorfish. All rights reserved.
Visualization Tool: RDF Gravity




                   • Show or Hide elements as needed
Page 30 © 2009 Razorfish. All rights reserved.
Drawbacks of Visualization Tools
        • Data has to be created elsewhere and imported
        • Most are not quite flexible enough to show a wide range of data
          relationships




Page 31 © 2009 Razorfish. All rights reserved.
Thank You
   Rachel Lovinger
   Rachel.Lovinger@razorfish.com




Page 32 © 2008 Razorfish. All rights reserved.

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Metadata Strategies And Tools

  • 1. Metadata Strategies and Tools Content Strategy Consortium March 19, 2009 Page 1 © 2009 Razorfish. All rights reserved.
  • 2. Helping stakeholders understand and work with large, complex sets of metadata • Get expert input • Get approval for data • Build partnership and ownership • Distributed communication Page 2 © 2009 Razorfish. All rights reserved.
  • 3. Successful Metadata & Taxonomy Building Deliverables + Communication “Politics and consensus building are the toughest aspects of building a taxonomy” Page 3 © 2009 Razorfish. All rights reserved.
  • 4. When Do You Start? Align with the web development process Web Dev Build Live Concept Wireframes Design Taxonomy Detailed Groundwork Dimensions & Usage & Taxonomy & High Level Relationships Maintenance Communication Page 4 © 2009 Razorfish. All rights reserved.
  • 5. Concept Phase Key Question: What is the site about? Web Dev Build Live Concept Wireframes Design Taxonomy Detailed Groundwork Dimensions & Usage & Taxonomy & High Level Relationships Maintenance Communication Tip: Start building consensus as early as possible. Page 5 © 2009 Razorfish. All rights reserved.
  • 6. Concept Phase Tasks Why start thinking about metadata and taxonomy needs during the concept phase? • Gather background information – audience, goals, resources. • Identify primary organizing principles of the site. • Determine what metadata work is needed. • Scope and schedule the work and deliverables. • Prepare stakeholders to help you. Page 6 © 2009 Razorfish. All rights reserved.
  • 7. Wireframe Phase Key Question: How is the information organized? Web Dev Build Live Concept Wireframes Design Taxonomy Detailed Groundwork Dimensions & Usage & Taxonomy & High Level Relationships Maintenance Communication Tip: Use real data in the wireframes Page 7 © 2009 Razorfish. All rights reserved.
  • 8. Wireframe Phase Tasks Dimensions and relationships • Finalize decisions about structure and complexity. • Fill in the conceptual models with terms. • Determine the relationships between metadata facets. Page 8 © 2009 Razorfish. All rights reserved.
  • 9. Dimensions Fashion Magazine Stores Fashion Entertainment Beauty Gifts Holidays & Locations Brands People Occasions Page 9 © 2009 Razorfish. All rights reserved.
  • 10. Relationships 80th Annual Oscars 2008 Common Name Academy Awards Best Actor Best Picture Nominees Nominees Winner Winner There Will Be Daniel Tommy Blood No Country Day-Lewis Lee Jones Performance in For Old Men Vigo George Johnny Juno Mortensen Atonement Clooney Depp Michael Clayton Performance in Performance in Performance in Performance in Page 10 © 2009 Razorfish. All rights reserved.
  • 11. Design Phase Key Question: What’s the actual data? Web Dev Build Live Concept Wireframes Design Taxonomy Detailed Groundwork Dimensions & Usage & Taxonomy & High Level Relationships Maintenance Communication Tip: Prototype the data. Page 11 © 2009 Razorfish. All rights reserved.
  • 12. Design Phase Tasks You’ve built the framework. What comes next? • Complete the details. • Collaborate on design. • Validate against user and business needs. • Provide input on content management and retrieval. Page 12 © 2009 Razorfish. All rights reserved.
  • 13. Details Page 13 © 2009 Razorfish. All rights reserved.
  • 14. Build Phase & Live Key Question: How do we make sure this metadata is used properly and is still relevant in six months? Web Dev Build Live Concept Wireframes Design Taxonomy Detailed Groundwork Dimensions & Usage & Taxonomy & High Level Relationships Maintenance Communication Tip: If they don’t own it, they won’t use it. Page 14 © 2009 Razorfish. All rights reserved.
  • 15. Build Phase Tasks Get Ready to Hand It Over • Provide guidelines for using the metadata in content creation. • Provide guidelines for maintaining the metadata. Page 15 © 2009 Razorfish. All rights reserved.
  • 16. Metadata Tools Page 16 © 2009 Razorfish. All rights reserved.
  • 17. Metadata Tools We need useful, usable tools that will help unlock the story that data has to tell. The solutions have evolved, and so have our problems. Page 17 © 2009 Razorfish. All rights reserved.
  • 18. Metadata Tools Looking for tools to • Develop taxonomy, controlled vocabulary, and metadata relationships • Prototype data so that designers can create meaningful interactive experiences • Provide non-technical business users with a way to visualize and verify data Looking for tools that are • Readily available • Easy to start using • Useful for the design process Page 18 © 2009 Razorfish. All rights reserved.
  • 19. Thesaurus Tools Used to construct lists of hierarchical sets of data, employing a construction based on Broader Terms and Narrower Terms. MultiTes A.K.A. Semaphore Ontology Manger A.C.S TermTree WebChoir TCS-10 Page 19 © 2009 Razorfish. All rights reserved.
  • 20. Thesaurus Tool: MultiTes Page 20 © 2009 Razorfish. All rights reserved.
  • 21. Drawbacks of Thesaurus Tools • Require an abstract understanding of thesaurus type relationships that doesn’t really contribute to the design process • Limited support for other relationships • Moving terms from one level to another tends to be difficult • Lack robust visualization options Page 21 © 2009 Razorfish. All rights reserved.
  • 22. Brainstorming Tools Used to quickly map concepts and terms. More visual and easier to add, remove and rearrange things rapidly, while working. Mindjet MindManager Bubbl.us FreeMind Page 22 © 2009 Razorfish. All rights reserved.
  • 23. Brainstorming Tool: MindManager Page 23 © 2009 Razorfish. All rights reserved.
  • 24. Drawbacks of Brainstorming Tools • Not great for expressing non-hierarchical relationships • Becomes difficult to read when there are a large number of nodes Page 24 © 2009 Razorfish. All rights reserved.
  • 25. Ontology Tools Used to capture metadata using semantic standards. More flexible and powerful in the types of relationships they can capture. SWOOP Altova SemanticWorks Protégé TopQuadrant TopBraid Composer Page 25 © 2009 Razorfish. All rights reserved.
  • 26. Ontology Tool: Protégé Page 26 © 2009 Razorfish. All rights reserved.
  • 27. Protégé: Visualization Page 27 © 2009 Razorfish. All rights reserved.
  • 28. Drawbacks of Ontology Tools • Required knowledge of the workings of RDF and OWL could be a barrier • Not enough of them have good, flexible visualization options Page 28 © 2009 Razorfish. All rights reserved.
  • 29. Visualization Tools Used primarily for viewing and exploring data and relationships, not for creating or editing. RDF Gravity IBM ManyEyes OwlSight Wordmap Page 29 © 2009 Razorfish. All rights reserved.
  • 30. Visualization Tool: RDF Gravity • Show or Hide elements as needed Page 30 © 2009 Razorfish. All rights reserved.
  • 31. Drawbacks of Visualization Tools • Data has to be created elsewhere and imported • Most are not quite flexible enough to show a wide range of data relationships Page 31 © 2009 Razorfish. All rights reserved.
  • 32. Thank You Rachel Lovinger Rachel.Lovinger@razorfish.com Page 32 © 2008 Razorfish. All rights reserved.