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01
01
Insights From Around the
Property Portal World
How Mobile Is Changing
User Behaviour
A Closer look on
Asian Tigers +
Australia
•  45 % of the traffic in Asia Pacific for
classifieds vertical Search engine Mitula
is coming from mobile web access
Asia + Australia are mobile
•  We studied Mitula's traffic in 6 of the top countries in
Asia Pacific: Indonesia, India, Pakistan Malaysia,
Philippines and Australia.
Asia + Australia are mobile
Mitula total mobile traffic % (In, Id, Ph, My, Pk, Au) 	
  
•  Note: Significant YOY increase :
2013 / 2014 = 44%
Picking up speed 2013 / 2015 = 240%
2013
15%
2014
32%
2015
45%
Asia + Australia are mobile
Mitula mobile traffic percentage per country. 	
  
ID
64%
MY
48%
IN
47%
PH
39%
AU
37%PK
35%
Asia + Australia are mobile
Responsive Design vs. Mobile App.
Top ten property portals analysed	
  
RESPONSIVE
88%
MOBILE APP
35%
Asia + Australia are mobile
Responsive Design vs. Mobile App. Per country 	
  
•  Apps are less common in Asia even more so for Job and
car classifieds (only between 20% and 35%)  
AU
60%
IN
40%
Mobile is no longer the
next big thing. It is
“The” Thing
Leading companies today should
think mobile first
What do these facts tell us?
Quick Survey:
Mobile APP?
Or
Responsive design
None?
APP or mobile Browser?
Our advice is use both	
  
Do	
  not waste any chance to get traffic
Apps are good to build user loyalty and
gather new Big Data. Responsive design
is a must anyhow.
Do not build an app if it is going to be
just a mobile browser for your desktop
version
Apps should offer distinct features and
unique user experience not available on
your responsive version
APP or mobile Browser?
Think of a way to "gamify" or make your
app a different product on its own
Use Big data to enhance user experience
on your APP
You can use new Big Data from the app
to improve your site. Thanks to:
•  GPS location,
•  Frequency of use,
•  Push pull notifications,
•  Connectivity with social networks
•  Accelerometer…etc.
Best APPs we’ve seen
Not just 1 APP…Most of these top portals use specific
APP’s for Rent / buy / luxury Properties
Some have specific aps for Agents and Developers
Iproperty Propertyguru Zillow StreetEasy REA
Zoopla Rightmove Domain ProperatiTrulia
Best Features we’ve seen
Trulia:	
  Favorite	
  Boards	
   Trulia:	
  Compare	
  Homes	
  	
  
Propera6:	
  Look	
  &	
  feel,	
  Swipe	
  
op6ons,	
  last	
  viewed	
  +	
  Street	
  
view	
  and	
  get	
  direc6ons	
  
feature	
  
Best Features we’ve seen
Zoopla:	
  neighborhood	
   Zoopla:	
  Commute	
  Time	
   Zoopla:	
  Valua6on	
  Es6mate	
  
Best Features we’ve seen
Domain:	
  	
  Inspec6on	
  Planner	
  
&	
  checklist	
  +	
  Personal	
  Notes	
  
Domain:	
  Shortlist	
  Proper6es	
  Domain:	
  Look	
  and	
  feel	
  +	
  	
  
View	
  proper6es	
  on	
  Maps	
  
	
  	
  
Best Features we’ve seen
Street	
  Easy:	
  Naviga6on	
   Street	
  Easy:	
  Info	
  Data	
  base	
  Street	
  Easy:	
  Swipe	
  op6ons	
  
	
  
The Best of them all?
Trulia	
  my	
  personal	
  favorite,	
  
always	
  one	
  step	
  ahead	
  
REA	
  Probably	
  the	
  best	
  and	
  most	
  
complete.	
  Has	
  most	
  of	
  the	
  above	
  
Airbnb:	
  one	
  of	
  the	
  world’s	
  most	
  valuable	
  Start-­‐ups	
  today.	
  	
  
SeQng	
  new	
  trends	
  and	
  ways	
  to	
  mone6ze	
  the	
  property	
  space.	
  	
  
Holiday	
  rental	
  transac6onal	
  business	
  model,	
  really	
  sexy	
  and	
  usable.	
  
Apps to follow or get inspired by.
Also worth checking
Also worth checking
UPTOP	
  swipe	
  “6nder	
  like”	
  App	
  for	
  
Rental	
  property	
  in	
  NY.	
  S6ll	
  in	
  Beta	
  
hYps://liveuptop.com	
  
Estately	
  Swipe:	
  self	
  declared	
  
Tinder	
  for	
  Realestate.	
  	
  
Countries with the highest mobile web access in Asia for Mitula:
ID (60%), MY (48%), IN (47%) and growing…
 
YOY mobile traffic growth 2013 - 2014, = 44%; 2013 - 2015 = 240%.
 
Responsive Web Designs and mobile App’s are becoming a
necessity to respond users needs.
Most of Top 10 Asian Portals do not have Mobile Apps yet
Around 60% of top Australian portals do
Mobile is affecting the way users browse and use the web..
Key Facts & Conclusion
Open Discussion:
Is mobile affecting user
behaviour metrics on your site?
How?
As users go mobile, user behaviour is changing:
•  Higher user engagement,
•  Shorter more frequent sessions,
•  Access to new products
•  Higher user conversion on mobile, (when properly designed)
•  24/7 connectivity
•  Traffic peaks where there where valleys (holidays, evenings,
commute hours)
•  Geo-localization allows for new more tailored services
•  Apps provide new alternative services and bowser options
Key Facts & Conclusion
One more thing to
remember
Whether on Desktop or
Mobile
Mitula drives you traffic:
>60%
Most of our traffic
More new users
2-5%
9–18%
Good Conversion
GetnewLeads
Competitive
CPL’s
ROI
06
Competitive CPC
Based on traffic
performance and
adjusted to
partner’s needs
starting at 0,02$
Mitula’s KPI’s
14
languages
+55
Million
Monthly
Visitors
+220
Million
Ads Indexed
+12K
Portals
Partners
40
countries
KPI’s Mitula Q3 2014
Europe
Spain, UK, Italy
France, Germany,
Netherlands,
Portugal, Ireland
Belgium, Austria,
Russia,
Switzerland,
Poland, Romania,
Turkey
Americas
U.S., Canada,
Mexico, Chile,
Brazil,
Argentina,
Colombia, Peru,
Venezuela,
Ecuador
Asia-Oceania
India, Australia,
N. Zealand, Hong
Kong, Malaysia,
Singapore, Thailand
Philippines, China,
Indonesia, U. Arab
Emirates, Pakistan
Africa
Morocco,
South Africa
Mitula is amongst the world leaders in vertical
search for classifieds, having partnership
agreements with key portals in 5 continents.
03
nearly
Thanks !!!
Talk to us:
e-mail: javier@Mitula.com
Skype: javier_mitula
HQ:
Mitula Classified S.L.
Cuevas del Valle, 28
28023 Madrid
Spain
+34 917 082 147
www.Mitula.com
13

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How Mobile is Changing User Behaviour

  • 1. 01
  • 2. 01 Insights From Around the Property Portal World How Mobile Is Changing User Behaviour
  • 3. A Closer look on Asian Tigers + Australia
  • 4. •  45 % of the traffic in Asia Pacific for classifieds vertical Search engine Mitula is coming from mobile web access Asia + Australia are mobile •  We studied Mitula's traffic in 6 of the top countries in Asia Pacific: Indonesia, India, Pakistan Malaysia, Philippines and Australia.
  • 5. Asia + Australia are mobile Mitula total mobile traffic % (In, Id, Ph, My, Pk, Au)   •  Note: Significant YOY increase : 2013 / 2014 = 44% Picking up speed 2013 / 2015 = 240% 2013 15% 2014 32% 2015 45%
  • 6. Asia + Australia are mobile Mitula mobile traffic percentage per country.   ID 64% MY 48% IN 47% PH 39% AU 37%PK 35%
  • 7. Asia + Australia are mobile Responsive Design vs. Mobile App. Top ten property portals analysed   RESPONSIVE 88% MOBILE APP 35%
  • 8. Asia + Australia are mobile Responsive Design vs. Mobile App. Per country   •  Apps are less common in Asia even more so for Job and car classifieds (only between 20% and 35%)   AU 60% IN 40%
  • 9. Mobile is no longer the next big thing. It is “The” Thing Leading companies today should think mobile first What do these facts tell us?
  • 11. APP or mobile Browser? Our advice is use both   Do  not waste any chance to get traffic Apps are good to build user loyalty and gather new Big Data. Responsive design is a must anyhow. Do not build an app if it is going to be just a mobile browser for your desktop version Apps should offer distinct features and unique user experience not available on your responsive version
  • 12. APP or mobile Browser? Think of a way to "gamify" or make your app a different product on its own Use Big data to enhance user experience on your APP You can use new Big Data from the app to improve your site. Thanks to: •  GPS location, •  Frequency of use, •  Push pull notifications, •  Connectivity with social networks •  Accelerometer…etc.
  • 13. Best APPs we’ve seen Not just 1 APP…Most of these top portals use specific APP’s for Rent / buy / luxury Properties Some have specific aps for Agents and Developers Iproperty Propertyguru Zillow StreetEasy REA Zoopla Rightmove Domain ProperatiTrulia
  • 14. Best Features we’ve seen Trulia:  Favorite  Boards   Trulia:  Compare  Homes     Propera6:  Look  &  feel,  Swipe   op6ons,  last  viewed  +  Street   view  and  get  direc6ons   feature  
  • 15. Best Features we’ve seen Zoopla:  neighborhood   Zoopla:  Commute  Time   Zoopla:  Valua6on  Es6mate  
  • 16. Best Features we’ve seen Domain:    Inspec6on  Planner   &  checklist  +  Personal  Notes   Domain:  Shortlist  Proper6es  Domain:  Look  and  feel  +     View  proper6es  on  Maps      
  • 17. Best Features we’ve seen Street  Easy:  Naviga6on   Street  Easy:  Info  Data  base  Street  Easy:  Swipe  op6ons    
  • 18. The Best of them all? Trulia  my  personal  favorite,   always  one  step  ahead   REA  Probably  the  best  and  most   complete.  Has  most  of  the  above  
  • 19. Airbnb:  one  of  the  world’s  most  valuable  Start-­‐ups  today.     SeQng  new  trends  and  ways  to  mone6ze  the  property  space.     Holiday  rental  transac6onal  business  model,  really  sexy  and  usable.   Apps to follow or get inspired by. Also worth checking
  • 20. Also worth checking UPTOP  swipe  “6nder  like”  App  for   Rental  property  in  NY.  S6ll  in  Beta   hYps://liveuptop.com   Estately  Swipe:  self  declared   Tinder  for  Realestate.    
  • 21. Countries with the highest mobile web access in Asia for Mitula: ID (60%), MY (48%), IN (47%) and growing…   YOY mobile traffic growth 2013 - 2014, = 44%; 2013 - 2015 = 240%.   Responsive Web Designs and mobile App’s are becoming a necessity to respond users needs. Most of Top 10 Asian Portals do not have Mobile Apps yet Around 60% of top Australian portals do Mobile is affecting the way users browse and use the web.. Key Facts & Conclusion
  • 22. Open Discussion: Is mobile affecting user behaviour metrics on your site? How?
  • 23. As users go mobile, user behaviour is changing: •  Higher user engagement, •  Shorter more frequent sessions, •  Access to new products •  Higher user conversion on mobile, (when properly designed) •  24/7 connectivity •  Traffic peaks where there where valleys (holidays, evenings, commute hours) •  Geo-localization allows for new more tailored services •  Apps provide new alternative services and bowser options Key Facts & Conclusion
  • 24. One more thing to remember
  • 25. Whether on Desktop or Mobile
  • 26. Mitula drives you traffic: >60% Most of our traffic More new users 2-5% 9–18% Good Conversion GetnewLeads Competitive CPL’s ROI 06 Competitive CPC Based on traffic performance and adjusted to partner’s needs starting at 0,02$
  • 27. Mitula’s KPI’s 14 languages +55 Million Monthly Visitors +220 Million Ads Indexed +12K Portals Partners 40 countries KPI’s Mitula Q3 2014 Europe Spain, UK, Italy France, Germany, Netherlands, Portugal, Ireland Belgium, Austria, Russia, Switzerland, Poland, Romania, Turkey Americas U.S., Canada, Mexico, Chile, Brazil, Argentina, Colombia, Peru, Venezuela, Ecuador Asia-Oceania India, Australia, N. Zealand, Hong Kong, Malaysia, Singapore, Thailand Philippines, China, Indonesia, U. Arab Emirates, Pakistan Africa Morocco, South Africa Mitula is amongst the world leaders in vertical search for classifieds, having partnership agreements with key portals in 5 continents. 03 nearly
  • 29. Talk to us: e-mail: javier@Mitula.com Skype: javier_mitula HQ: Mitula Classified S.L. Cuevas del Valle, 28 28023 Madrid Spain +34 917 082 147 www.Mitula.com 13