Generations at Work: Understanding how Other Generations Think


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Presentation to National Association of Legal Secretaries, July 25, 2009

Published in: Career, Spiritual

Generations at Work: Understanding how Other Generations Think

  1. 1. Millennials in the Workforce <br />Understanding Generational Influences and Working with the Next Generation of Workers<br />
  2. 2. Our Objectives Today<br />Gain an understanding of different generations in the workforce and what makes each different<br />Identify effective strategies for multigenerational workplaces and teams<br />Identify key strategies to recruit, manage and retain Millennial employees<br />
  3. 3. Characteristics of Different Generations<br />
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  5. 5. Veterans: Over 65 years old<br />Important events included: <br /> The Great Depression<br /> WWII <br /> The Cold War<br /> The Korean War<br /> Sputnik went into Orbit<br />You might be a veteran if…<br />You have the ability to entertain yourself without a TV, in fact you remember the days before TV<br />
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  10. 10. Baby Boomers: 45-64 years old<br />Important events included: <br />Man walks on the Moon<br />Civil Rights<br />Woodstock<br />Deaths of JFK and Martin Luther King<br />You might be a Boomer if…<br />You can complete these sentences…<br />When the Beatles first came to the U.S. in early 1964, we all watched them on the ______show <br />&quot;Get your kicks, ________________”<br />
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  16. 16. Generation X: 29-42 years old<br />Important events: <br />Challenger Shuttle Explodes on Takeoff<br />Berlin Wall Dismantled<br />Fall of Communism in Eastern Europe<br />U.S. Troops go to Persian Gulf for the 1st time<br />AIDS Identified<br />You might be a Gen Xer if…<br />Schoolhouse Rock played a HUGE part in how you actually learned the English language. <br />I know what a Bill (sittin’ up on Capital Hill) is thanks to that show!!<br />
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  22. 22. Millennials: 18-27 years old<br />Important Events: <br />Death of Princess Diana<br />Death of Mother Teresa<br />Columbine<br />9/11<br />You might be a Millennial if…<br />Blog, Myspace/Facebook, IM, text messaging, and other social media are a regular part of your daily life<br />
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  30. 30. Generational Activities<br />Form generational groups<br />Brainstorm 5 characteristics of other generations<br />Create a list of what you don’t understand about other generations approach to work.<br />Bring cards to front when finished<br />Within your group, do the characteristics written accurately describe you?<br />Choose a spokesperson to explain your answer<br />
  31. 31. Is the workplace really <br />that different compared <br />to 20 years ago?<br />
  32. 32. According to a survey by Lee Hecht Harrison, 60% of employers are experiencing intergenerational tensions at work. <br /> *Source: Generation Y: They’ve Arrived at Work with a New Attitude, 2005 <br />
  33. 33. Workplace Values<br />Source: When Generations Collide<br />
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  35. 35. Sound Familiar?<br />Looking for meaningful work<br />Seeking challenge<br />Chance to prove themselves and show they can perform well<br />Enjoys contact with people<br />Desire to be in a position of responsibility<br />Resents being looked at as though they have no experience<br />Tends to be more job mobile<br />Less respectful of authority<br />Who does this describe?<br />
  36. 36. Training and Development Journal<br />November 1970<br />Sorry Boomers, the other generations in the workforce didn’t like you when you started working!<br />Every generation that enters the workforce makes waves!<br />
  37. 37. What makes Millennials<br />different than other <br />generations?<br />
  38. 38. Millennial Characteristics<br />Helicopter parents<br />They’ve been told they were special there whole lives<br />More confident than generations before them<br />Team-oriented<br />High achieving<br />
  39. 39. Millennial Characteristics<br />Under more pressure to perform than other generations<br />Compared to 20 years ago<br />More ethnically diverse<br />More affluent<br />Healthier<br />Technologically proficient<br />Connected with peers<br />
  40. 40. Millennial Employees: Why You Want Them<br />Increased hiring needs with Boomer retirements<br />Millennials offer exceptional strengths to the workplace<br />Flexible<br />Efficient multi-taskers<br />Technologically savvy <br />Value diversity<br />Fast learners <br />Enthusiastic<br />
  41. 41. Millennial Employees: How to Get Them<br />Recruiting: Online, In Person, Through Networks<br />Managing: Orientation, Open Communication, Feedback, Teamwork<br />Retaining: Values, Opportunity, Career Planning<br />
  42. 42. Engaging Millennials Early<br />Internships<br /><ul><li>Introduce your industry or company to the next generation of workers
  43. 43. Millennials can learn positive work behavior from mentors
  44. 44. Millennials have a lot to offer companies</li></li></ul><li>How can different generations survive the workplace and be productive as a team?<br />
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  51. 51. Jennifer Fisher<br /><br />