SlideShare a Scribd company logo

Chapter 2

•
•
Dr. Jury Belonozhkin
Dr. Jury Belonozhkin
EducationBusiness
1 of 11
Chapter 2 Hotel Organization Managing Front Office Operations Eighth Edition (333TXT or 333CIN)
Competencies for Hotel Organization ,[object Object],[object Object],[object Object],(continued)
Competencies for Hotel Organization ,[object Object],[object Object],(continued)
Revenue Centers ,[object Object],[object Object],[object Object],[object Object],[object Object]
Support Centers ,[object Object],[object Object],[object Object],[object Object]
Rooms Division ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Other Hotel Divisions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Traditional Front Office Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Typical Front Office Positions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Job Descriptions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Job Specifications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recommended

Front office department
Front office departmentFront office department
Front office department
Dr. B.M.N. College of Home Science
 
Switch Board Operations {Telephone Operation}
Switch Board Operations {Telephone Operation}Switch Board Operations {Telephone Operation}
Switch Board Operations {Telephone Operation}
Sabin Shrestha
 
Rooms division department
Rooms division departmentRooms division department
Rooms division department
rheais
 
AMINA (2)
AMINA (2)AMINA (2)
AMINA (2)
emmy omery
 
Introduction of-rooms-division-front-office-and-housekeeping-department ppt
Introduction of-rooms-division-front-office-and-housekeeping-department pptIntroduction of-rooms-division-front-office-and-housekeeping-department ppt
Introduction of-rooms-division-front-office-and-housekeeping-department ppt
Brahmas Pandey
 
Position Description - Passenger Service Agent
Position Description - Passenger Service AgentPosition Description - Passenger Service Agent
Position Description - Passenger Service Agent
Harshil Gupta
 
Rooms Division
Rooms DivisionRooms Division
Rooms Division
Armando Diaz
 
Hotel management and operations
Hotel management and operationsHotel management and operations
Hotel management and operations
achuharsha
 

Recommended

Front office department
Front office departmentFront office department
Front office department
Dr. B.M.N. College of Home Science
 
Switch Board Operations {Telephone Operation}
Switch Board Operations {Telephone Operation}Switch Board Operations {Telephone Operation}
Switch Board Operations {Telephone Operation}
Sabin Shrestha
 
Rooms division department
Rooms division departmentRooms division department
Rooms division department
rheais
 
AMINA (2)
AMINA (2)AMINA (2)
AMINA (2)
emmy omery
 
Introduction of-rooms-division-front-office-and-housekeeping-department ppt
Introduction of-rooms-division-front-office-and-housekeeping-department pptIntroduction of-rooms-division-front-office-and-housekeeping-department ppt
Introduction of-rooms-division-front-office-and-housekeeping-department ppt
Brahmas Pandey
 
Position Description - Passenger Service Agent
Position Description - Passenger Service AgentPosition Description - Passenger Service Agent
Position Description - Passenger Service Agent
Harshil Gupta
 
Rooms Division
Rooms DivisionRooms Division
Rooms Division
Armando Diaz
 
Hotel management and operations
Hotel management and operationsHotel management and operations
Hotel management and operations
achuharsha
 
The front office department
The front office departmentThe front office department
The front office department
AhmedAshley
 
The back office
The back officeThe back office
The back office
Israr Khan Raja
 
Tamer_Said _CV
Tamer_Said _CVTamer_Said _CV
Tamer_Said _CV
Tamer Hakim
 
Chapter 06 Managing Front Office Operations HOT 333
Chapter 06 Managing Front Office Operations HOT 333Chapter 06 Managing Front Office Operations HOT 333
Chapter 06 Managing Front Office Operations HOT 333
Syed Qasim Anwar
 
front office basic
front office basicfront office basic
front office basic
Dr. Sunil Kumar
 
Tools and equipments used in front office
Tools and equipments used in front officeTools and equipments used in front office
Tools and equipments used in front office
Dr. B.M.N. College of Home Science
 
Introduction to Hotel Front Office
Introduction to Hotel Front Office Introduction to Hotel Front Office
Introduction to Hotel Front Office
Shantimani
 
The hotel-front-office
The hotel-front-officeThe hotel-front-office
The hotel-front-office
Profkunal
 
Juzer-IT-CV-3
Juzer-IT-CV-3Juzer-IT-CV-3
Juzer-IT-CV-3
Juzer Hakimuddin Jawadwala
 
Front office
Front officeFront office
Front office
kyasanur1121
 
Hotel departments
Hotel departmentsHotel departments
Hotel departments
AMS Malicse-Somoray
 
Chapter 03 Managing Front Office Operations HOT 333
Chapter 03 Managing Front Office Operations HOT 333Chapter 03 Managing Front Office Operations HOT 333
Chapter 03 Managing Front Office Operations HOT 333
Syed Qasim Anwar
 
MOHAMMAD JETAWE CV 11
MOHAMMAD JETAWE CV 11MOHAMMAD JETAWE CV 11
MOHAMMAD JETAWE CV 11
Mohammad Jetawe
 
Hotel Management System
Hotel Management SystemHotel Management System
Hotel Management System
colimmy
 
Front office department
Front office departmentFront office department
Front office department
Jayvee Hijada II
 
Front office management in hotels
Front office management in hotelsFront office management in hotels
Front office management in hotels
Dr. Bhavya Khamesra
 
Tamer C.V
Tamer C.VTamer C.V
Tamer C.V
tamer ahmed
 
Chapter 1.2 hotel departments
Chapter 1.2 hotel departmentsChapter 1.2 hotel departments
Chapter 1.2 hotel departments
Sumit Manwal
 
Chapter 11 Managing Front Office Operations HOT 333
Chapter 11 Managing Front Office Operations HOT 333Chapter 11 Managing Front Office Operations HOT 333
Chapter 11 Managing Front Office Operations HOT 333
Syed Qasim Anwar
 
Guest cycle in a hotel
Guest cycle in a hotelGuest cycle in a hotel
Guest cycle in a hotel
Institute of Hotel Management, Hajipur, Patna, Bihar.
 
Hotel operation front office
Hotel operation front officeHotel operation front office
Hotel operation front office
Shania Mae L. Arradaza
 
MOST DANGEROUS DRINKS
MOST DANGEROUS DRINKSMOST DANGEROUS DRINKS
MOST DANGEROUS DRINKS
ADITYA CHAMBYAL
 

More Related Content

What's hot

The front office department
The front office departmentThe front office department
The front office department
AhmedAshley
 
Introduction to Hotel Front Office
Introduction to Hotel Front Office Introduction to Hotel Front Office
Introduction to Hotel Front Office
Shantimani
 
The hotel-front-office
The hotel-front-officeThe hotel-front-office
The hotel-front-office
Profkunal
 
Chapter 1.2 hotel departments
Chapter 1.2 hotel departmentsChapter 1.2 hotel departments
Chapter 1.2 hotel departments
Sumit Manwal
 

What's hot (20)

The front office department
The front office departmentThe front office department
The front office department
 
The back office
The back officeThe back office
The back office
 
Tamer_Said _CV
Tamer_Said _CVTamer_Said _CV
Tamer_Said _CV
 
Chapter 06 Managing Front Office Operations HOT 333
Chapter 06 Managing Front Office Operations HOT 333Chapter 06 Managing Front Office Operations HOT 333
Chapter 06 Managing Front Office Operations HOT 333
 
front office basic
front office basicfront office basic
front office basic
 
Tools and equipments used in front office
Tools and equipments used in front officeTools and equipments used in front office
Tools and equipments used in front office
 
Introduction to Hotel Front Office
Introduction to Hotel Front Office Introduction to Hotel Front Office
Introduction to Hotel Front Office
 
The hotel-front-office
The hotel-front-officeThe hotel-front-office
The hotel-front-office
 
Juzer-IT-CV-3
Juzer-IT-CV-3Juzer-IT-CV-3
Juzer-IT-CV-3
 
Front office
Front officeFront office
Front office
 
Hotel departments
Hotel departmentsHotel departments
Hotel departments
 
Chapter 03 Managing Front Office Operations HOT 333
Chapter 03 Managing Front Office Operations HOT 333Chapter 03 Managing Front Office Operations HOT 333
Chapter 03 Managing Front Office Operations HOT 333
 
MOHAMMAD JETAWE CV 11
MOHAMMAD JETAWE CV 11MOHAMMAD JETAWE CV 11
MOHAMMAD JETAWE CV 11
 
Hotel Management System
Hotel Management SystemHotel Management System
Hotel Management System
 
Front office department
Front office departmentFront office department
Front office department
 
Front office management in hotels
Front office management in hotelsFront office management in hotels
Front office management in hotels
 
Tamer C.V
Tamer C.VTamer C.V
Tamer C.V
 
Chapter 1.2 hotel departments
Chapter 1.2 hotel departmentsChapter 1.2 hotel departments
Chapter 1.2 hotel departments
 
Chapter 11 Managing Front Office Operations HOT 333
Chapter 11 Managing Front Office Operations HOT 333Chapter 11 Managing Front Office Operations HOT 333
Chapter 11 Managing Front Office Operations HOT 333
 
Guest cycle in a hotel
Guest cycle in a hotelGuest cycle in a hotel
Guest cycle in a hotel
 

Viewers also liked

14099950 Training Hotel Front Office
14099950 Training Hotel Front Office14099950 Training Hotel Front Office
14099950 Training Hotel Front Office
Rasel Mainul
 
Case study -country resort
Case study -country resortCase study -country resort
Case study -country resort
Arjun Ajay
 

Viewers also liked (16)

Hotel operation front office
Hotel operation front officeHotel operation front office
Hotel operation front office
 
MOST DANGEROUS DRINKS
MOST DANGEROUS DRINKSMOST DANGEROUS DRINKS
MOST DANGEROUS DRINKS
 
front office
front officefront office
front office
 
Hotel front office: A new way of thinking
Hotel front office: A new way of thinking Hotel front office: A new way of thinking
Hotel front office: A new way of thinking
 
Resort management
Resort managementResort management
Resort management
 
Disney Resort Hotels Vietnam Venture
Disney Resort Hotels Vietnam VentureDisney Resort Hotels Vietnam Venture
Disney Resort Hotels Vietnam Venture
 
ITFT - front office introduction
ITFT - front office introductionITFT - front office introduction
ITFT - front office introduction
 
14099950 Training Hotel Front Office
14099950 Training Hotel Front Office14099950 Training Hotel Front Office
14099950 Training Hotel Front Office
 
Architectural programming
Architectural programmingArchitectural programming
Architectural programming
 
Case study -country resort
Case study -country resortCase study -country resort
Case study -country resort
 
resort complex casestudy
resort complex casestudyresort complex casestudy
resort complex casestudy
 
ITFT - resort mgt
ITFT - resort mgtITFT - resort mgt
ITFT - resort mgt
 
Case study on Resort
Case study on ResortCase study on Resort
Case study on Resort
 
Data collaction of resort
Data collaction of resortData collaction of resort
Data collaction of resort
 
planning resort planning
planning resort planningplanning resort planning
planning resort planning
 
INTRODUCTION TO FRONT OFFICE
INTRODUCTION TO FRONT OFFICEINTRODUCTION TO FRONT OFFICE
INTRODUCTION TO FRONT OFFICE
 

Similar to Chapter 2

OPERATIONAL SYSTEMSOVERVIEWWHAT IS AN OPERATIONAL SY.docx
OPERATIONAL SYSTEMSOVERVIEWWHAT IS AN OPERATIONAL SY.docxOPERATIONAL SYSTEMSOVERVIEWWHAT IS AN OPERATIONAL SY.docx
OPERATIONAL SYSTEMSOVERVIEWWHAT IS AN OPERATIONAL SY.docx
cherishwinsland
 
PRE-OPENING OPERATIONS
PRE-OPENING OPERATIONSPRE-OPENING OPERATIONS
PRE-OPENING OPERATIONS
derKAYA
 
Object oriented programming
Object oriented programmingObject oriented programming
Object oriented programming
ashu6
 
Hotel Management System Suite
Hotel Management System SuiteHotel Management System Suite
Hotel Management System Suite
ACCENT Trading
 

Similar to Chapter 2 (20)

Chapter 02 Managing Front Office Operations HOT 333
Chapter 02 Managing Front Office Operations HOT 333Chapter 02 Managing Front Office Operations HOT 333
Chapter 02 Managing Front Office Operations HOT 333
 
Hot 103-Chapter 07
Hot 103-Chapter 07Hot 103-Chapter 07
Hot 103-Chapter 07
 
200886111743924
200886111743924200886111743924
200886111743924
 
Hotel Front Office Department
Hotel Front Office DepartmentHotel Front Office Department
Hotel Front Office Department
 
Hotel management system
Hotel management systemHotel management system
Hotel management system
 
Hotel Management System document
Hotel Management System documentHotel Management System document
Hotel Management System document
 
OPERATIONAL SYSTEMSOVERVIEWWHAT IS AN OPERATIONAL SY.docx
OPERATIONAL SYSTEMSOVERVIEWWHAT IS AN OPERATIONAL SY.docxOPERATIONAL SYSTEMSOVERVIEWWHAT IS AN OPERATIONAL SY.docx
OPERATIONAL SYSTEMSOVERVIEWWHAT IS AN OPERATIONAL SY.docx
 
SERVICES MANAGEMENT IN HOTEL INDUSTRY
SERVICES MANAGEMENT IN HOTEL INDUSTRY SERVICES MANAGEMENT IN HOTEL INDUSTRY
SERVICES MANAGEMENT IN HOTEL INDUSTRY
 
Office Administrator Certification
Office Administrator CertificationOffice Administrator Certification
Office Administrator Certification
 
ERP for Hospitality How it Enhancing Guest Experiences.pdf
ERP for Hospitality How it Enhancing Guest Experiences.pdfERP for Hospitality How it Enhancing Guest Experiences.pdf
ERP for Hospitality How it Enhancing Guest Experiences.pdf
 
Components of Hotel Industry
Components of Hotel IndustryComponents of Hotel Industry
Components of Hotel Industry
 
Call Center Management & KPI Metrics
Call Center Management & KPI MetricsCall Center Management & KPI Metrics
Call Center Management & KPI Metrics
 
Hotel erp modules
Hotel erp modulesHotel erp modules
Hotel erp modules
 
Ayush
AyushAyush
Ayush
 
PRE-OPENING OPERATIONS
PRE-OPENING OPERATIONSPRE-OPENING OPERATIONS
PRE-OPENING OPERATIONS
 
Object oriented programming
Object oriented programmingObject oriented programming
Object oriented programming
 
ERP System Development Plan
ERP System Development PlanERP System Development Plan
ERP System Development Plan
 
Chapter 9
Chapter 9Chapter 9
Chapter 9
 
Hotel Management System Suite
Hotel Management System SuiteHotel Management System Suite
Hotel Management System Suite
 
Ima appweb iHRMS is comprehensive solution for resource management, it cove...
Ima appweb iHRMS is comprehensive solution for resource management, it cove...Ima appweb iHRMS is comprehensive solution for resource management, it cove...
Ima appweb iHRMS is comprehensive solution for resource management, it cove...
 

More from Dr. Jury Belonozhkin

Тема 3. Программа развития колледж полиции
Тема 3. Программа развития колледж полицииТема 3. Программа развития колледж полиции
Тема 3. Программа развития колледж полиции
Dr. Jury Belonozhkin
 
Тема 3. Новая модель профессионального обучения
Тема 3. Новая модель профессионального обученияТема 3. Новая модель профессионального обучения
Тема 3. Новая модель профессионального обучения
Dr. Jury Belonozhkin
 
Тема 3. Международное сотрудничество в области высшего образования. Учебник
Тема 3. Международное сотрудничество в области высшего образования. УчебникТема 3. Международное сотрудничество в области высшего образования. Учебник
Тема 3. Международное сотрудничество в области высшего образования. Учебник
Dr. Jury Belonozhkin
 
Путеводитель по основным понятиям и схемам методологии Организации, Руководст...
Путеводитель по основным понятиям и схемам методологии Организации, Руководст...Путеводитель по основным понятиям и схемам методологии Организации, Руководст...
Путеводитель по основным понятиям и схемам методологии Организации, Руководст...
Dr. Jury Belonozhkin
 
Тема 1. Приказ о федеральных УМО
Тема 1. Приказ о федеральных УМОТема 1. Приказ о федеральных УМО
Тема 1. Приказ о федеральных УМО
Dr. Jury Belonozhkin
 
Тема 1. Состояние и перспективы развития СПО
Тема 1. Состояние и перспективы развития СПОТема 1. Состояние и перспективы развития СПО
Тема 1. Состояние и перспективы развития СПО
Dr. Jury Belonozhkin
 
Тема 1. КЛЮЧЕВЫЕ НАПРАВЛЕНИЯ СОВЕРШЕНСТВОВАНИЯ СИСТЕМЫ СРЕДНЕГО ПРОФЕССИОНАЛЬ...
Тема 1. КЛЮЧЕВЫЕ НАПРАВЛЕНИЯ СОВЕРШЕНСТВОВАНИЯ СИСТЕМЫ СРЕДНЕГО ПРОФЕССИОНАЛЬ...Тема 1. КЛЮЧЕВЫЕ НАПРАВЛЕНИЯ СОВЕРШЕНСТВОВАНИЯ СИСТЕМЫ СРЕДНЕГО ПРОФЕССИОНАЛЬ...
Тема 1. КЛЮЧЕВЫЕ НАПРАВЛЕНИЯ СОВЕРШЕНСТВОВАНИЯ СИСТЕМЫ СРЕДНЕГО ПРОФЕССИОНАЛЬ...
Dr. Jury Belonozhkin
 
1.2. виды рынка ценных бумаг
1.2. виды рынка ценных бумаг1.2. виды рынка ценных бумаг
1.2. виды рынка ценных бумаг
Dr. Jury Belonozhkin
 
1.1. сущность, задачи и функции рынка ценных бумаг
1.1. сущность, задачи и функции рынка ценных бумаг1.1. сущность, задачи и функции рынка ценных бумаг
1.1. сущность, задачи и функции рынка ценных бумаг
Dr. Jury Belonozhkin
 
1.3. структура рынка ценных бумаг
1.3. структура рынка ценных бумаг1.3. структура рынка ценных бумаг
1.3. структура рынка ценных бумаг
Dr. Jury Belonozhkin
 
1.4. участники рынка ценных бумаг
1.4. участники рынка ценных бумаг1.4. участники рынка ценных бумаг
1.4. участники рынка ценных бумаг
Dr. Jury Belonozhkin
 
1.5. профессиональные виды деятельности на рцб
1.5. профессиональные виды деятельности на рцб1.5. профессиональные виды деятельности на рцб
1.5. профессиональные виды деятельности на рцб
Dr. Jury Belonozhkin
 

More from Dr. Jury Belonozhkin (20)

Тема 3. Программа развития колледж полиции
Тема 3. Программа развития колледж полицииТема 3. Программа развития колледж полиции
Тема 3. Программа развития колледж полиции
 
Тема 3. Новая модель профессионального обучения
Тема 3. Новая модель профессионального обученияТема 3. Новая модель профессионального обучения
Тема 3. Новая модель профессионального обучения
 
Тема 3. Международное сотрудничество в области высшего образования. Учебник
Тема 3. Международное сотрудничество в области высшего образования. УчебникТема 3. Международное сотрудничество в области высшего образования. Учебник
Тема 3. Международное сотрудничество в области высшего образования. Учебник
 
Тема 3. Учебник "Организация, руководство, управление", Щедровицкий Г.П.
Тема 3. Учебник "Организация, руководство, управление", Щедровицкий Г.П.Тема 3. Учебник "Организация, руководство, управление", Щедровицкий Г.П.
Тема 3. Учебник "Организация, руководство, управление", Щедровицкий Г.П.
 
Тема 3. Приоритетные проект "Рабочие кадры для передовых технологий"
Тема 3. Приоритетные проект "Рабочие кадры для передовых технологий"Тема 3. Приоритетные проект "Рабочие кадры для передовых технологий"
Тема 3. Приоритетные проект "Рабочие кадры для передовых технологий"
 
Тема 3. Модель непрерывного профессионального образования
Тема 3. Модель непрерывного профессионального образованияТема 3. Модель непрерывного профессионального образования
Тема 3. Модель непрерывного профессионального образования
 
Путеводитель по основным понятиям и схемам методологии Организации, Руководст...
Путеводитель по основным понятиям и схемам методологии Организации, Руководст...Путеводитель по основным понятиям и схемам методологии Организации, Руководст...
Путеводитель по основным понятиям и схемам методологии Организации, Руководст...
 
Тема 1. Приказ о федеральных УМО
Тема 1. Приказ о федеральных УМОТема 1. Приказ о федеральных УМО
Тема 1. Приказ о федеральных УМО
 
Тема 1. Состояние и перспективы развития СПО
Тема 1. Состояние и перспективы развития СПОТема 1. Состояние и перспективы развития СПО
Тема 1. Состояние и перспективы развития СПО
 
Тема 1. Напцприоритет рабочие кадры. Н.М. Золотарева
Тема 1. Напцприоритет рабочие кадры. Н.М. ЗолотареваТема 1. Напцприоритет рабочие кадры. Н.М. Золотарева
Тема 1. Напцприоритет рабочие кадры. Н.М. Золотарева
 
Тема 1. КЛЮЧЕВЫЕ НАПРАВЛЕНИЯ СОВЕРШЕНСТВОВАНИЯ СИСТЕМЫ СРЕДНЕГО ПРОФЕССИОНАЛЬ...
Тема 1. КЛЮЧЕВЫЕ НАПРАВЛЕНИЯ СОВЕРШЕНСТВОВАНИЯ СИСТЕМЫ СРЕДНЕГО ПРОФЕССИОНАЛЬ...Тема 1. КЛЮЧЕВЫЕ НАПРАВЛЕНИЯ СОВЕРШЕНСТВОВАНИЯ СИСТЕМЫ СРЕДНЕГО ПРОФЕССИОНАЛЬ...
Тема 1. КЛЮЧЕВЫЕ НАПРАВЛЕНИЯ СОВЕРШЕНСТВОВАНИЯ СИСТЕМЫ СРЕДНЕГО ПРОФЕССИОНАЛЬ...
 
Понятие качества профессионального образования
Понятие качества профессионального образованияПонятие качества профессионального образования
Понятие качества профессионального образования
 
Образование 2030
Образование 2030Образование 2030
Образование 2030
 
Мы создаем умные системы управления обучением
Мы создаем умные системы управления обучениемМы создаем умные системы управления обучением
Мы создаем умные системы управления обучением
 
1.5. Профессиональные виды деятельности на рцб
1.5. Профессиональные виды деятельности на рцб1.5. Профессиональные виды деятельности на рцб
1.5. Профессиональные виды деятельности на рцб
 
1.2. виды рынка ценных бумаг
1.2. виды рынка ценных бумаг1.2. виды рынка ценных бумаг
1.2. виды рынка ценных бумаг
 
1.1. сущность, задачи и функции рынка ценных бумаг
1.1. сущность, задачи и функции рынка ценных бумаг1.1. сущность, задачи и функции рынка ценных бумаг
1.1. сущность, задачи и функции рынка ценных бумаг
 
1.3. структура рынка ценных бумаг
1.3. структура рынка ценных бумаг1.3. структура рынка ценных бумаг
1.3. структура рынка ценных бумаг
 
1.4. участники рынка ценных бумаг
1.4. участники рынка ценных бумаг1.4. участники рынка ценных бумаг
1.4. участники рынка ценных бумаг
 
1.5. профессиональные виды деятельности на рцб
1.5. профессиональные виды деятельности на рцб1.5. профессиональные виды деятельности на рцб
1.5. профессиональные виды деятельности на рцб
 

Recently uploaded

Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
ciinovamais
 
An Overview of Mutual Funds Bcom Project.pdf
An Overview of Mutual Funds Bcom Project.pdfAn Overview of Mutual Funds Bcom Project.pdf
An Overview of Mutual Funds Bcom Project.pdf
SanaAli374401
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
QucHHunhnh
 
Gardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterGardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch Letter
MateoGardella
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
kauryashika82
 

Recently uploaded (20)

microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
An Overview of Mutual Funds Bcom Project.pdf
An Overview of Mutual Funds Bcom Project.pdfAn Overview of Mutual Funds Bcom Project.pdf
An Overview of Mutual Funds Bcom Project.pdf
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
PROCESS RECORDING FORMAT.docx
PROCESS RECORDING FORMAT.docxPROCESS RECORDING FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
Advance Mobile Application Development class 07
Advance Mobile Application Development class 07Advance Mobile Application Development class 07
Advance Mobile Application Development class 07
 
Gardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch LetterGardella_PRCampaignConclusion Pitch Letter
Gardella_PRCampaignConclusion Pitch Letter
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 

Chapter 2

  • 1. Chapter 2 Hotel Organization Managing Front Office Operations Eighth Edition (333TXT or 333CIN)
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.