Agent of Change
             Matt Frost
            @mfrost503
   http://shortwhitebaldguy.com
Overarching Goal



drive change by mastering tools

drive change by excellent communication
Topics


preparation

presentation

dealing with success

dealing with failure
Why Drive Change?


no organization does everything well

will grow your skills

it’s better than complaining!
What this talk is NOT



not a quick fix

not a one-size fits all solution
Identifying the Problem
A Real Problem...


costs time and money

is a detriment to quality and efficiency

can create friction between team members
Finding a real problem

are there processes that are painful for the team
(deployment, bug tracking...)

is subpar code regularly introduced to live
environments

do you even know what’s going on?
Find one to solve

pick a problem that will solve an organizational
problem (not just yours) - talk to your teammates

research options for solving this problem

decide on a solution and start mastering it

don’t bring it up to your boss yet...we’re being strategic
remember
This is hard...


you’re doing this because no one else will

you HAVE to know what you’re talking about

use the time available to you

prove the problem exists and your solution fixes it
“Hey boss, we suck at
        this”

pointing out problems is scary

do research, back up your findings

Value facts over opinions

If you can’t prove it, you shouldn’t try to change it until
you can
“This is a lot of extra
          work”

change implemented haphazardly is more disastrous

you want to make things better, right?

it’s less work if you’re already an expert (so start there
if you can)

becoming in expert beneficial for everyone
“Houston we have our
     problem”
Good job!


now you have to sell it to your boss

don’t waste your effort with poor presentation

invest the time to present well
The Elevator Pitch


a short pitch on what the problem is and how you
intend to fix it

don’t ramble

be professional, show tact
“2nd floor please”


the elevator pitch probably won’t get you permission

a good one shows that you care

the goal is get a “tell me more”

have a training and implementation plan ready to go!
“Tell me more...”

develop a strong visual presentation

you’ll be giving this to technical and non-technical
people

use the data you found in research

take feedback and use it to make your plan better
Keep it perspective


you are responsible for bringing value to the company

good ideas are shot down all the time, it’s probably not
you

it’s ok to get frustrated, it means you care
:dance:
“Great plan Johnson!”

this is a tough place to get to

having backing will help deal with uncooperative team
members

you got permission, don’t be timid

use it as an opportunity to mentor
Don’t let it languish


technology changes quickly

all eyes are on you

encourage your team to go deeper

value has been added, work to keep it there
You Stay Classy San
         Diego


stay professional

organizational
win!
:sadpanda:
Don’t give up yet


feels awful

if you can, find out why

don’t be discouraged

continue learning to make a stronger case
Feels awful


you didn’t waste your time

you proved you care, they’ll remember that

be bummed (just don’t do anything stupid)

stay grounded in reality
What did I do wrong?


Talk to the appropriate person

Build a stronger case if you need to

Get as much info as you can
“chin up kid”


don’t assume the worst

if you can use the process yourself, you should

adversity is a great motivator
Common areas for
         change
automated testing

test driven development

version control (sadly enough)

continuous integration

continuous deployment

coding standards
It’s your career


some places won’t change

being stuck hurts your skills

you should be able to grow at work
Know your organization

know the chain of
command

understand the culture

“you went over my
helmet!”

Agent of Change

  • 1.
    Agent of Change Matt Frost @mfrost503 http://shortwhitebaldguy.com
  • 2.
    Overarching Goal drive changeby mastering tools drive change by excellent communication
  • 3.
  • 4.
    Why Drive Change? noorganization does everything well will grow your skills it’s better than complaining!
  • 5.
    What this talkis NOT not a quick fix not a one-size fits all solution
  • 6.
  • 7.
    A Real Problem... coststime and money is a detriment to quality and efficiency can create friction between team members
  • 8.
    Finding a realproblem are there processes that are painful for the team (deployment, bug tracking...) is subpar code regularly introduced to live environments do you even know what’s going on?
  • 9.
    Find one tosolve pick a problem that will solve an organizational problem (not just yours) - talk to your teammates research options for solving this problem decide on a solution and start mastering it don’t bring it up to your boss yet...we’re being strategic remember
  • 10.
    This is hard... you’redoing this because no one else will you HAVE to know what you’re talking about use the time available to you prove the problem exists and your solution fixes it
  • 11.
    “Hey boss, wesuck at this” pointing out problems is scary do research, back up your findings Value facts over opinions If you can’t prove it, you shouldn’t try to change it until you can
  • 12.
    “This is alot of extra work” change implemented haphazardly is more disastrous you want to make things better, right? it’s less work if you’re already an expert (so start there if you can) becoming in expert beneficial for everyone
  • 13.
    “Houston we haveour problem”
  • 14.
    Good job! now youhave to sell it to your boss don’t waste your effort with poor presentation invest the time to present well
  • 15.
    The Elevator Pitch ashort pitch on what the problem is and how you intend to fix it don’t ramble be professional, show tact
  • 16.
    “2nd floor please” theelevator pitch probably won’t get you permission a good one shows that you care the goal is get a “tell me more” have a training and implementation plan ready to go!
  • 17.
    “Tell me more...” developa strong visual presentation you’ll be giving this to technical and non-technical people use the data you found in research take feedback and use it to make your plan better
  • 18.
    Keep it perspective youare responsible for bringing value to the company good ideas are shot down all the time, it’s probably not you it’s ok to get frustrated, it means you care
  • 19.
  • 20.
    “Great plan Johnson!” thisis a tough place to get to having backing will help deal with uncooperative team members you got permission, don’t be timid use it as an opportunity to mentor
  • 21.
    Don’t let itlanguish technology changes quickly all eyes are on you encourage your team to go deeper value has been added, work to keep it there
  • 22.
    You Stay ClassySan Diego stay professional organizational win!
  • 23.
  • 24.
    Don’t give upyet feels awful if you can, find out why don’t be discouraged continue learning to make a stronger case
  • 25.
    Feels awful you didn’twaste your time you proved you care, they’ll remember that be bummed (just don’t do anything stupid) stay grounded in reality
  • 26.
    What did Ido wrong? Talk to the appropriate person Build a stronger case if you need to Get as much info as you can
  • 27.
    “chin up kid” don’tassume the worst if you can use the process yourself, you should adversity is a great motivator
  • 28.
    Common areas for change automated testing test driven development version control (sadly enough) continuous integration continuous deployment coding standards
  • 29.
    It’s your career someplaces won’t change being stuck hurts your skills you should be able to grow at work
  • 30.
    Know your organization knowthe chain of command understand the culture “you went over my helmet!”

Editor's Notes

  • #2 Intro
  • #3 poor implementation or understanding kills change by effectively communicating what you are doing and why, you can build a stronger case
  • #5 great organizations have room for change working on something that solves a problem will help you improve your skills complaining helps you...sometimes, but it’s not helpful to your organization
  • #6 this takes a lot of work, but it’s good for you and your organization every organization is different, has a different organizational structure and culture
  • #7 If you don’t know what’s wrong, you can’t fix it If there’s something that makes your job harder, it’s worth looking into.