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Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
DIGITAL MARKETING
FOR BEGINNERS
Bristol City
Council
@MrJonPayne
WHAT WE’LL COVER
• Introductions
• What makes a great website
• How to get traffic from Google
• How to win on Social Media
• How to measure success with Google Analytics
• Questions
Bristol City
Council
@MrJonPayne
THIS BALD GEEZER
25 years in sales
17 years selling online
15 years running web agencies
8 years in search & social marketing
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
GREAT WEBSITES
What makes ‘em great?
You tell me.
Bristol City
Council
@MrJonPayne
GREAT WEBSITES
What will make yours great?
You tell me.
Bristol City
Council
@MrJonPayne
MAKING IT GREAT
FOR GOOGLE
Bristol City Council @MrJonPayne
NO 1 ON GOOGLE IS HISTORY
Google in 2001 isn’t the same as now
Bristol City Council @MrJonPaynewww.youtube.com/watch?v=BNHR6IQJGZs
Bristol City Council @MrJonPayneThe singularity! Almost. Things not strings.
Bristol City Council @MrJonPayneWhere’s your number one? NOT EVEN ANY ADS!
Bristol City Council @MrJonPaynehttps://www.youtube.com/watch?v=mmQl6VGvX-c
Bristol City Council @MrJonPayneLinks?
Bristol City Council @MrJonPayneInternal Links!
Bristol City Council @MrJonPayneExternal Links
Bristol City Council @MrJonPayne
INTERNAL LINKS
When page a links to page b, page a bestows some of its
authority onto page b
www.yoursite.com/page-a
www.yoursite.com/page-b
Bristol City Council @MrJonPayne
EXTERNAL LINKS
You’re saying to your visitors (and Google), “Hey, you can trust
this other site, because I do”
www.yoursite.com/page-a
www.anothersite.com/page-b
Bristol City Council @MrJonPayne
INBOUND LINKS
More inbound links is good then, right?
www.yoursite.com/page-a
www.anothersite.com/page-b
CC
CC
WITH LINKS
QUALITY >
QUANTITY
Bristol City Council @MrJonPayne
INBOUND LINKS
GOOD – ONLY AS LONG AS THE OTHER SITE IS
TRUSTWORTHY
www.yoursite.com/page-a
www.anothersite.com/page-b
Bristol City
Council
@MrJonPayne
HOW DOES GOOGLE
DETERMINE
RELEVANCE?
ON PAGE
Domain level indicators
Bristol City Council @MrJonPayne
Bristol City Council @MrJonPayneDomain level signals
Bristol City Council @MrJonPayneURL Signals
Bristol City Council @MrJonPaynePage Title Signals
Bristol City Council @MrJonPayneAlt text signals
Bristol City Council @MrJonPayneKnowledge graph signals
Bristol City Council @MrJonPayneSearcher’s history, social connections, device
KNOWLEDGE GRAPH
Millward Brown 2014
PEOPLE
USE
PHONES
Bristol City Council @MrJonPaynehttp://wordpress.org/
http://yoast.com/wordpress/seo/
GET A RESPONSIVE SITE
Bristol City Council @MrJonPayneDoes the domain match the search?
Bristol City Council @MrJonPayneHow closely does the URL match the query?
Bristol City Council @MrJonPayneGoogle will truncate long page titles, so test here:
http://www.seomofo.com/snippet-optimizer.html Not for prudes.
Bristol City Council @MrJonPayne2-4 words, actually describe the image… this is for blind people.
Ideally use an image which works for SEO & illustration
Bristol City Council @MrJonPayneSearch terms in Headline 1
DON’T have this as ‘welcome to…’ or even worse an image!
Bristol City Council @MrJonPayneSynonyms in the body copy
Write about what you know and this will happen naturally
Bristol City Council @MrJonPayneMeta Description – doesn’t help rank, but should attract the click
Ignore meta keywords…your web dev is an idiot.
Bristol City
Council
@MrJonPayne
BREAK – 10 MINUTES
Bristol City
Council
@MrJonPayne
YOUR 7 MINUTE
TO DO LIST
FOR SEO
Bristol City
Council
@MrJonPayne
1 MINUTE
Win on Mobile Search
Bristol City
Council
@MrJonPayne
MOBILE TEST
https://www.google.co.uk/webmasters/tools/mobile-friendly/
https://developers.google.com/speed/pagespeed/insights/
Bristol City
Council
@MrJonPayne
1 MINUTE
Win on Universal Search
Bristol City
Council
@MrJonPayne
SPEED TEST (TTFB)
http://www.webpagetest.org/
0.350 or faster
please
Bristol City
Council
@MrJonPayne
5 MINUTES
Win on Local Search
Bristol City
Council
@MrJonPayne
LOCAL
Check yo NAP-LOP
https://moz.com/local/search
Bristol City
Council
@MrJonPayne
LOCAL
See where you can improve
Bristol City
Council
@MrJonPayne
SOCIAL MEDIA
FOR BUSINESS
CCTIMELY MESSAGING
SPREADS EASILY
Bristol City
Council
@MrJonPayne
WHICH PLATFORMS?
SPREADS EASILY
CC
Bristol City Council @MrJonPayne
SPREADS EASILY
Double bubble = social helping search ranking
Bristol City
Council
@MrJonPayneGoogle+, Facebook & Twitter help you dominate branded search
Bristol City Council @MrJonPayne
TOP TIER PLATFORMS
Recycle content for Google+
at least one of these
Bristol City Council @MrJonPayne
SECONDARY PLATFORMS
If you’re niche, hip, cool. Target Instagram or Vine.
LinkedIn isn’t easy to scale, it’s personal
Bristol City
Council
@MrJonPayne
GETTING THE RIGHT
IMAGE FOR YOUR
BRAND
Before you start
Bristol City Council @MrJonPayneWho are your audience?
HOW WILL YOU HANDLE
NEGATIVITY?
Bristol City Council @MrJonPayneDON’T FEED THE TROLLS. Fix only what you can fix. BE HUMAN
Bristol City
Council
@MrJonPayneIzzit?
WOT DUZ DAT MEAN FYR
STYLEZ, BRUV?
Bristol City
Council
@MrJonPayne
SOCIAL MEDIA STYLE GUIDE
• What does the business want from social media?
• Who are the audience?
• What do the audience want?
• Who do they trust?
• What do they read online?
• What does that mean for my writing style?
• Who is empowered to do this?
Take ½ a day to do this. It’ll make your marketing team or your
agency do a better job
Bristol City
Council
@MrJonPayne
ENGAGE
THE BASICS
SEXY
@MrJonPayne
Bristol City Council @MrJonPayneSchedule your posts, keep pics big and maintain editorial sign off,
use BufferApp
Bristol City
Council
@MrJonPayne
ENGAGE
ON FACEBOOK
Bristol City Council @MrJonPayneUnless you’re worldwide, go for this. Better for ranking on
Facebook searches and Google
Bristol City Council @MrJonPayneThe social platforms want people to keep coming back. Your
content needs to encourage this like these posts.
THINK MOBILE.
THNK TIMING.
Bristol City Council @MrJonPayne94 likes, 9 comments, 12 shares
Tie your brand / product or
service to something that has
plenty of PR already. Use some of
their juice.
Bristol City Council @MrJonPayne
• Your personal PROFILE MANAGES your organisation’s PAGE
• Keep your messages short and sweet
• Use pictures / video for engagement
• Ask people to do something ‘Share if you love..’
• Make it personal
• It’s not about followers
FACEBOOK TIPS
© Aaron Stidwell
Bristol City
Council
@MrJonPayne
ENGAGE
ON TWITTER
Bristol City
Council
@MrJonPayneShare video, image content… resize images!
Bristol City Council @MrJonPaynePin important tweets. Use Hashtags sparingly, @ useful
accounts sparingly, tag photos to save space & get RTs
Bristol City Council @MrJonPayne
• Clear CTA ‘Click Here’
• Use Urgency ‘Right Now’
• Use Pictures & resize your images
• Comment don’t just RT
• Share your message more than once
TWITTER TIPS
© Aaron Stidwell
Bristol City
Council
@MrJonPayne
ENGAGE
ON PINTEREST
Bristol City Council @MrJonPayne
PINTEREST
Bristol City Council @MrJonPayne© BellaFaye Garden
Bristol City Council @MrJonPayne
According to Piqora:
70% of the clicks happen
within first 2 days
Bristol City Council @MrJonPayne
Bristol City Council @MrJonPayne
Bristol City Council @MrJonPayne
• Use attractive & engaging images
• Write optimised descriptions for your pins
• Think about trends
• A mix of your pins and others
• Use secret boards to inspire
• Tell your story
PINTEREST TIPS
© Aaron Stidwell
Bristol City
Council
@MrJonPayne
ENGAGE
ON GOOGLE+
Bristol City
Council
@MrJonPayne
SMASHING IT ON THE GOOGLE+
100,000 + views from Google / Google maps
Bristol City
Council
@MrJonPayne
SMASHING IT ON THE GOOGLE+
Bristol City Council @MrJonPayne
• Verify location(s) – postcard method
• Verify website – rel publisher code
• If you’re posting anywhere else
recycle for Google+
• GET REVIEWS!
GOOGLE+ TIPS
© Aaron Stidwell
THINK MOBILE.
THNK TIMING.
Bristol City
Council
@MrJonPayne94 likes, 9 comments, 12 shares
Tie your brand / product or
service to something that has
plenty of PR already. Use some of
their juice.
I paid for this bit
THINK MOBILE.
THNK TIMING.
Bristol City
Council
@MrJonPayne94 likes, 9 comments, 12 shares
Tie your brand / product or
service to something that has
plenty of PR already. Use some of
their juice.
Proper job
handwritten label
on a MOOMIN!
Free postcards
Hand tied ribbon
on this
“handwritten” note
Social nudges
Bristol City Council @MrJonPayneBe nice IRL!
Bristol City Council @MrJonPayne
TOP TIER PLATFORMS
Pinterest is particularly wonderful for craft, fashion, cooking,
visual stuff. Facebook good for sites with a physical location
Consumer Sales
Bristol City Council @MrJonPayne
TOP TIER PLATFORMS
I’d lean more towards Twitter. Good for outreach to influencers
and customers in the B2B sector
Business Sales
Bristol City
Council
@MrJonPayne
GOOGLE ANALYTICS
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
ANNONTATING IS VITAL
Might include:
• Sent out an email to our mailing list
• Changed the layout of the blog
• Increased the volume of social media activity
• Paid for an ad
• Sponsored an exhibition
• Recruited a new member of the team
• Changed the page titles or meta descriptions
Any marketing investment that might impact on the site
TOP TIP: you will forget what you’ve done & don’t do everything
at once!
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
DIMENSIONS &
METRICS
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
DEFINITIONS 101
Sessions # visits to your site
Users # unique devices used to browse your site
Pageviews # views of individual pages
Pages/session # pages a user looked at within each session on average
Average session duration amount of time a user on average spent looking at the site
Bounce rate % sessions with only one user interaction
% New visitors % visitors who have not visited previously
Bristol City
Council
@MrJonPayne
Bristol City
Council
@MrJonPayne
ACQUISTION
Data collected from the referring source
• Organic search
• Paid search
• Social
• Direct
• Referral
Bristol City
Council
@MrJonPayne
MORE DEFINITIONS
• Organic search
• Google, Bing, Yahoo, Yandex, Badu, Seznam
• Paid search
• AdWords (NOT other forms of paid*)
• Social
• Facebook, LinkedIn, Twitter, Google+
• Referral
• A link from another website
• Direct
• Anything else*
Bristol City
Council
@MrJonPayne
DIRECT / (NONE)
The visitor has . . .
• typed your website address directly into the browser
• clicked a link to your website inside a PDF
• clicked the link to your website in your email footer
• clicked a link inside an email
• clicked on a shortened URL
• has your site bookmarked
Can mean good offline marketing, or insufficient tagging
Bristol City
Council
@MrJonPayne
NOW YOU HAVE SOME IDEAS…
• What makes a great website
• How to get traffic from Google
• How to win on Social Media
• How to measure success with Google Analytics
Click those pics for recommended reading
?@NoisyMonkey
@MrJonPayne
Get The Slides:
http://www.noisylittlemonkey.com/feedback/
Beginner's Guide To Digital Marketing

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Beginner's Guide To Digital Marketing

Editor's Notes

  1. https://www.flickr.com/photos/bellafaye8/6699360101/sizes/l
  2. https://www.flickr.com/photos/tom-margie/3189268106/in/photostream/
  3. http://pinterest.com/joannatapeface/for-geography-geeks/ http://pinterest.com/generalelectric/badass-machines/ http://pinterest.com/tianarutledge/i-fucking-love-me-some-tea/ http://pinterest.com/marcymassura/drunkknitting/