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Digital	
  Communica.ons	
  	
  
&	
  Best	
  Prac+ces	
  for	
  Posi%oning	
  	
  
	
  
Kristy	
  Bonner	
  
Vice	
  President	
  of	
  Digital	
  Services,	
  Foster	
  Marke+ng	
  
A	
  Full-­‐service	
  Marke%ng	
  Communica%ons	
  
Firm	
  Serving	
  the	
  Energy	
  Industry	
  Worldwide	
  
Does	
  this	
  Ma7er	
  
in	
  Digital?	
  
	
  
	
  Where	
  your	
  services/products	
  stand	
  
in	
  rela+on	
  to	
  others	
  offering	
  similar	
  
service/	
  products	
  in	
  the	
  marketplace	
  
and	
  in	
  the	
  mind	
  of	
  the	
  buyer.	
  
	
  
—	
  Posi%oning:	
  The	
  BaCle	
  for	
  Your	
  Mind	
  by	
  Al	
  Ries	
  &	
  Jack	
  Trout	
  
Is	
  Posi.oning	
  
Important?	
  
	
  
	
  
All	
  Posi.oning	
  is	
  Digital	
  Posi.oning.	
  
1.  Be	
  Visible.	
  	
  
2.  Generate	
  Awareness.	
  	
  
3.  Engage	
  Your	
  Audience.	
  	
  
4.  Build	
  Trust/Rela+onships.	
  	
  
5.  Develop	
  Leads.	
  
Consider	
  What	
  You	
  Know:	
  STP	
  
Segmenta.on	
  
• 	
  Profile	
  market	
  segments	
  
• 	
  Iden+fy	
  poten+al	
  
Targe.ng	
  
• 	
  Create	
  a	
  targe+ng	
  strategy	
  
• 	
  Incorporate	
  market	
  segments	
  into	
  plan	
  
Posi.oning	
  
• 	
  Posi+on	
  services/products	
  in	
  the	
  mind	
  of	
  the	
  buyers	
  
• 	
  Apply	
  appropriate	
  tac+cs	
  to	
  communicate	
  to	
  an	
  audience	
  
How	
  Does	
  This	
  
Help	
  Me?	
  	
  
I’m	
  in	
  Oil	
  &	
  Gas	
  …	
  
Set	
  Your	
  Sights	
  
Iden+fy	
  a	
  Clear	
  Objec+ve.	
  
•  Back	
  to	
  Marke+ng	
  Basics.	
  
•  Work	
  the	
  Plan.	
  	
  
•  Iden+fy	
  What	
  Success	
  Looks	
  Like.	
  
Personas	
  
Get	
  to	
  Know	
  
Your	
  Audience	
  …	
  	
  
&	
  Be	
  Specific.	
  
•  Get	
  Involved	
  …	
  &	
  Listen.	
  
•  Ask	
  Bob.	
  	
  
•  Watch	
  &	
  Learn.	
  
Mirroring	
  
Be	
  Really	
  Relevant.	
  
•  Follow	
  Bob.	
  
•  Check	
  Them	
  Out	
  Online.	
  	
  
•  Email	
  Anyone?	
  
Framing	
  
How	
  You	
  Say	
  It	
  
Ma_ers.	
  
•  Verbs	
  Rule.	
  
•  Tell	
  Them	
  What	
  You	
  Want	
  Them	
  to	
  Do.	
  	
  
•  Focus	
  on	
  Your	
  Target.	
  
Test!	
  
Know	
  What	
  Works.	
  
•  A/B	
  Answers?	
  
•  Go	
  with	
  What	
  Works.	
  	
  
•  Be	
  Ready	
  to	
  React.	
  
Best	
  Prac-ces	
  for	
  Digital	
  Posi.oning.	
  
ü  All	
  Posi+oning	
  is	
  Digital	
  Posi+oning.	
  	
  
ü  Be	
  Strategic.	
  	
  
ü  Iden+fy	
  a	
  Clear	
  Objec+ve.	
  
ü  Know	
  Your	
  Audience	
  &	
  Be	
  Specific.	
  	
  
ü  Be	
  Really	
  Relevant.	
  
ü  How	
  You	
  Say	
  It	
  Ma_ers.	
  
ü  Know	
  What	
  Works.	
  
Thank	
  You!	
  
Connect	
  with	
  me	
  at:	
  
	
  
Email: 	
  kbonner@fostermarke+ng.com	
  
Web: 	
  FosterMarke+ng.com	
  
	
  	
  	
  	
  	
  	
  	
  LinkedIn:	
   	
  /in/kristybonner	
  
	
  	
  	
  	
  	
  	
  	
  Twi7er: 	
  @FosterMarke+ng	
  
	
  @KristyBonner	
  
	
  	
  	
  	
  	
  	
  	
  Facebook:	
   	
  /FosterMarke+ng	
  
	
  /kristy.bonner	
  
	
  
	
  
	
  

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Digital Communications & Best Practices for Positioning - Kristy Bonner [Energy Digital Summit 2014]

  • 1. Digital  Communica.ons     &  Best  Prac+ces  for  Posi%oning       Kristy  Bonner   Vice  President  of  Digital  Services,  Foster  Marke+ng   A  Full-­‐service  Marke%ng  Communica%ons   Firm  Serving  the  Energy  Industry  Worldwide  
  • 2. Does  this  Ma7er   in  Digital?      Where  your  services/products  stand   in  rela+on  to  others  offering  similar   service/  products  in  the  marketplace   and  in  the  mind  of  the  buyer.     —  Posi%oning:  The  BaCle  for  Your  Mind  by  Al  Ries  &  Jack  Trout  
  • 4. All  Posi.oning  is  Digital  Posi.oning.   1.  Be  Visible.     2.  Generate  Awareness.     3.  Engage  Your  Audience.     4.  Build  Trust/Rela+onships.     5.  Develop  Leads.  
  • 5. Consider  What  You  Know:  STP   Segmenta.on   •   Profile  market  segments   •   Iden+fy  poten+al   Targe.ng   •   Create  a  targe+ng  strategy   •   Incorporate  market  segments  into  plan   Posi.oning   •   Posi+on  services/products  in  the  mind  of  the  buyers   •   Apply  appropriate  tac+cs  to  communicate  to  an  audience  
  • 6. How  Does  This   Help  Me?     I’m  in  Oil  &  Gas  …  
  • 7. Set  Your  Sights   Iden+fy  a  Clear  Objec+ve.   •  Back  to  Marke+ng  Basics.   •  Work  the  Plan.     •  Iden+fy  What  Success  Looks  Like.  
  • 8. Personas   Get  to  Know   Your  Audience  …     &  Be  Specific.   •  Get  Involved  …  &  Listen.   •  Ask  Bob.     •  Watch  &  Learn.  
  • 9. Mirroring   Be  Really  Relevant.   •  Follow  Bob.   •  Check  Them  Out  Online.     •  Email  Anyone?  
  • 10. Framing   How  You  Say  It   Ma_ers.   •  Verbs  Rule.   •  Tell  Them  What  You  Want  Them  to  Do.     •  Focus  on  Your  Target.  
  • 11. Test!   Know  What  Works.   •  A/B  Answers?   •  Go  with  What  Works.     •  Be  Ready  to  React.  
  • 12. Best  Prac-ces  for  Digital  Posi.oning.   ü  All  Posi+oning  is  Digital  Posi+oning.     ü  Be  Strategic.     ü  Iden+fy  a  Clear  Objec+ve.   ü  Know  Your  Audience  &  Be  Specific.     ü  Be  Really  Relevant.   ü  How  You  Say  It  Ma_ers.   ü  Know  What  Works.  
  • 13. Thank  You!   Connect  with  me  at:     Email:  kbonner@fostermarke+ng.com   Web:  FosterMarke+ng.com                LinkedIn:    /in/kristybonner                Twi7er:  @FosterMarke+ng    @KristyBonner                Facebook:    /FosterMarke+ng    /kristy.bonner