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Social Media Marketing for
B2B Companies
Become a Marketing Superstar
with Social Media Lead Generation
  /jeffreylcohen
  @jeffreylcohen
  in/jeffreylcohen
Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may
contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties
materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ
materially from the results expressed or implied by the forward-looking statements we make. All statements
other than statements of historical fact could be deemed forward-looking, including any projections of
subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or
plans of management for future operations, statements of belief, any statements concerning new, planned, or
upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing
and delivering new functionality for our service, our new business model, our past operating losses, possible
fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our
security measures, risks associated with possible mergers and acquisitions, the immature market in which we
operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and
manage our growth, new releases of our service and successful customer deployment, our limited history
reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further
information on potential factors that could affect the financial results of salesforce.com, inc. is included in our
annual report on Form 10-K for the most recent fiscal year ended January 31, 2011. This document and others
are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other press releases or public statements are not
currently available and may not be delivered on time or at all. Customers who purchase our services should
make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes
no obligation and does not intend to update these forward-looking statements.
I’m Jeff Cohen
@JeffreyLCohen
I wrote The B2B
Social Media Book
     amzn.to/b2bsm2
#B2BSM
We’ve got a
a Problem
73%
     of CEOs
don’t believe
    marketers
drive revenue
FOURNAISE MARKETING GROUP
Your opportunity
to shine
Leads fix
the problem
LEADS ARE
A PROXY
FOR SALES.
“       Your goal shouldn’t
                 be to buy leads.
                 Your goal should be
                 to buy customers.


@JeffreyLCohen



                               ”       Tweet This!
                                       #B2BSM
How Social Media Leads Happen


 1
 Twee
   t
         Landing
          Page
                   Form   Lead


  Like    Blog            Landing
          Post
                   CTA
                           Page



         Product          Landing
  +1      Page
                   CTA
                           Page
3 MUST-HAVES
FOR
SOCIAL MEDIA
LEAD
GENERATION
1   Get people to connect with you.
1   Get people to connect with you.


     2     Get people to share your stuff.
1   Get people to connect with you.


     2     Get people to share your stuff.


3    Place calls-to-action everywhere.
“       Prospects don’t
                 care about your
                 products. They
                 want solutions to




                                ”
                 their problems.

@JeffreyLCohen                       Tweet This!
                                     #B2BSM
60%
   of the sales
cycle is over –
before a buyer
  talks to your
 salesperson.
CORPORATE EXECUTIVE BOARD
People to People
Follow. Friend. Connect.
With People.
BITLY, 9/2011




The shelf life of a social media link is
                 3 hours.
THE

10-4-1
      RULE
THE

10-4-1
Links to third-
party articles

                  RULE
THE   Links to company
      blog posts



10-4-1
                RULE
THE

10-4-1Link to a company
      landing page

      RULE
“
                 Publishing and
                 sharing content
                 online is the single
                 biggest lever to
                 increase lead




                                 ”
                 generation.

@JeffreyLCohen                          Tweet This!
                                        #B2BSM
Get people to
share your stuff
Closed Millions
In Sales From
Online Leads
ROI – 2800%!
“       Create awesome
                 content and
                 reducing the friction
                 of sharing it.


@JeffreyLCohen



                                 ”       Tweet This!
                                         #B2BSM
Place Calls-
To-Action
Everywhere
Embed
Tweets
1   Get people to connect with you.


     2     Get people to share your stuff.


3    Place calls-to-action everywhere.
Prove the
  CEO
 Wrong
You’re the
Star
THANK
 YOU
I wrote The B2B
Social Media Book
     amzn.to/b2bsm2
Daniel Zucker (@djzucker)
Social Media Manager
Autodesk




Jen McClure (@jen_mcclure)
Senior Director, Social Media Strategy
Thomson Reuters

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Social Media Marketing for B2B Companies

  • 1. Social Media Marketing for B2B Companies Become a Marketing Superstar with Social Media Lead Generation /jeffreylcohen @jeffreylcohen in/jeffreylcohen
  • 2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year ended January 31, 2011. This document and others are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  • 4. I wrote The B2B Social Media Book amzn.to/b2bsm2
  • 6. We’ve got a a Problem
  • 7. 73% of CEOs don’t believe marketers drive revenue FOURNAISE MARKETING GROUP
  • 11. Your goal shouldn’t be to buy leads. Your goal should be to buy customers. @JeffreyLCohen ” Tweet This! #B2BSM
  • 12.
  • 13. How Social Media Leads Happen 1 Twee t Landing Page Form Lead Like Blog Landing Post CTA Page Product Landing +1 Page CTA Page
  • 15. 1 Get people to connect with you.
  • 16. 1 Get people to connect with you. 2 Get people to share your stuff.
  • 17. 1 Get people to connect with you. 2 Get people to share your stuff. 3 Place calls-to-action everywhere.
  • 18. Prospects don’t care about your products. They want solutions to ” their problems. @JeffreyLCohen Tweet This! #B2BSM
  • 19. 60% of the sales cycle is over – before a buyer talks to your salesperson. CORPORATE EXECUTIVE BOARD
  • 22. BITLY, 9/2011 The shelf life of a social media link is 3 hours.
  • 23. THE 10-4-1 RULE
  • 25. THE Links to company blog posts 10-4-1 RULE
  • 26. THE 10-4-1Link to a company landing page RULE
  • 27. Publishing and sharing content online is the single biggest lever to increase lead ” generation. @JeffreyLCohen Tweet This! #B2BSM
  • 28. Get people to share your stuff
  • 29.
  • 30.
  • 31.
  • 32.
  • 33. Closed Millions In Sales From Online Leads ROI – 2800%!
  • 34. Create awesome content and reducing the friction of sharing it. @JeffreyLCohen ” Tweet This! #B2BSM
  • 37.
  • 38. 1 Get people to connect with you. 2 Get people to share your stuff. 3 Place calls-to-action everywhere.
  • 39. Prove the CEO Wrong
  • 42. I wrote The B2B Social Media Book amzn.to/b2bsm2
  • 43.
  • 44. Daniel Zucker (@djzucker) Social Media Manager Autodesk Jen McClure (@jen_mcclure) Senior Director, Social Media Strategy Thomson Reuters

Editor's Notes

  1. Connect to milk and pour glass