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JENNIFER DAVIS, PHR
Dublin, CA                               925-648-1686                                   Jbd2go@yahoo.com
                          http://www.linkedin.com/in/jenniferdavisphr
________________________________________

SUMMARY:
    HR Analyst with 5 years experience in HR systems, resource management, user training, metrics reporting, and
    recruiting systems.
    Over 10 years of functional HR experience in staffing, training, compliance and ergonomics.
    Proven ability to quickly establish rapport and credibility across all levels while leveraging resources throughout
    the organization to complete projects and partner with system users to ensure that system data and reports are
    accurate and actionable.
    Effective training skills and a high energy, team-oriented contributor who solves problems, works well across
    organizations and brings projects to completion while continually seeking better ways of doing business.

COMPETENCIES:
    Training                                                     Vendor Management
    Staffing                                                     Process Improvement
    System Administration                                        Cross Company Collaboration
    Metrics and Reporting                                        Event Management

PROFESSIONAL EXPERIENCE:

PACIFIC GAS & ELECTRIC COMPANY, San Ramon/San Francisco, CA                             2007 – Current

Project Coordinator (2012-Current)
Communicates new benefit plan provisions out to targeted PG&E audiences using various communication vehicles.
Coordinates all logistical aspects of the company wide benefits communication activities.

ResourceManagement Analyst (2008-2012)
Perform as the SME and administrator for the HP Project Portfolio Management Center (PPMC) tool for an IT department
of 400 employees. Provided first level support to users, conducted user training, ran reports and analyzed employee and
contractor staffing levels.

        Delivered training and follow-up to managers and supervisors on HP resource management software which
        increased utilization and department cost savings.
        Managed logistics for the Application Services IT Job Fair that contributed to approximately $3M in savings by
        reducing staff augmentation costs.
        Effectively developed and led a Learning Academy Automation project.Drove automation of ad-hoc course
        completions. Project deployed and resulted in a 50% reduction in time processing course completions.
        Managed recruitment of contractors which included pre-screening of resumes, phone screens, and negotiation and
        management of over 20 vendor contracts.
        Member of the IT Recruiting and On-boarding pilot project. Collaborated on the work stream and process flow of
        the full cycleIT recruiting process to consolidate and ensure consistency of administration.
        Administered the Office Ergonomics System tracking. Produced monthly reports and analysis for Senior
        Directors and their leadership team. Delivered all ergonomic assessment follow-ups and was a member of the IT
        Ergonomic Steering Committee, Safety Forum, and Emergency Disaster Team.
        Successfully founded, developed and led the PG&E IT Ergonomic Summit with Chevron, Clorox, eBay,
        Genentech, and Sempra to discuss best practices, injury metrics, and senior leadership engagement.




                                                                                                                          1
Senior Staffing Coordinator (2007-2008)
Administered Staffing Control requisition process for all of PG&E non-union and contractor hires. Team member for the
Taleo Implementation process.Delivered web-top Taleo training to hiring managers. Created weekly staffing reports in
Brio for VP level and above. Regularly interfaced with Hiring Managers and HR Business Partners.

        Assisted with 2 HR internal audits with 100% passing rate.
        Coordinated full cycle recruiting/on-boarding of over 100 hires within the department.
        Wrote all correspondence auto-generated from Taleo to candidates and hiring managers.
        Managed internal staffing hotline assisting hiring managers and candidates with job posting questions/issues.
        Edited and submitted all job requisitions internally/externally using Staffing Express/Resumix ATS system.
        Set-up all high volume interview scheduling for six recruiters. Coordinated all travel for candidates and expense
        reimbursement accounting.

KAISER PERMANENTE, Pleasanton, CA                                                                 2005–2007

Senior Recruiting Coordinator
Served as entire coordination center for 6 Health Plan Administration (HPA) recruiters and recruiting manager. Managed
high volume requisition load and hiring of over 500 employees. Spearheaded the HPA On-Boarding Process Project for
2007 Rollout. Lead for the I-9 Verification Project.

       Remediated I-9 compliance for 100 center representatives avoiding tens of thousands in fines.
       High knowledge level of OFCCP regulations as they apply to staffing.
       Consolidated HPA staffing and daily work reports using Microsoft Excel and Access.
       Processed all external new hires and internal transfers. Set-up all interviews and travel arrangements with
       candidates and hiring managers.Initiated all background checks and health screens of candidates.
       Generated offer letters, sign-on bonus, incentive plans, and new hire orientations.

SBC (PACIFIC BELL)San Ramon, CA                                                                           2000-2005

Human Resources Consultant
Performed routine and special projects supporting supervisor and HR departmental objectives. Implemented solutions to
a wide range of HR issues using analytical skills, sensitivity, and efficiency. Utilized Cenet, SAP, and Resumix to run
employee data queries/reports and track employee status.

        Collaborated with the HR team on the Career Ladders Project to create skill assessment and training tracks for
        employees within region.
        Liaison between employees, supervisors, business units and HRO service centers.
        Delivered new hire orientation and integrating employees into the business unit. Teamed with the CWA Union
        Steward to address open enrollment issues within the CWA Union call center.


SBC INTERNET SERVICES,San Ramon, CA

Manager-Project Closer
Tracked orders in pending close status using various systems including Oracle, INEWT, Sweettooth,Heci Manager,
Aperture, Oasis, Crystal, and FDW. Completed SBCIS Equipment Orders by verifying that the vendor contract and
vendor quote met financial expectations. Performed simple to intermediate budget analysis daily. Analyzed purchase
orders to confirm accurate receipt and payment of equipment ordered. Tracked and reported Asset Transfers, Asset
Changes, and Asset Retirements.

       Spearheaded entire credit return of $5.5 million dollars worth of asset equipment to Cisco Systems.
       Generated orders for vary large clients such as Cisco Systems with a minimum value of $30 million dollars.
       Audited the Automated Equipment Request and Automated Equipment Order for quantities ordered, part
       numbers, cost, forecasted dollars, and plan of record budget.

                                                                                                                            2
SBC INTERNET SERVICES, San Ramon, CA

Executive Assistant for the GM
Executed management of daily activities and overall activities of an organization of 80 employees located across five
regions. Provided guidance to Executive Director and employees within the organization regarding administrative
practices, and company policy. Composed correspondence, presentations, and reports using a variety of computer
software including MS Office suite, SAP GUI, Ceridian, Concur, and Cenet. Posted open positions on CareerPath and
supported the staffing manager with candidate selection forms and setting up interviews with the hiring manager.


SOFTWARE:
     PPMC, SAP HR, Taleo, Brio, Concur, SharePoint, MS Office Suite, Peoplesoft, Resumix, Crystal


EDUCATION:
     PHR certified
     Six Sigma, Yellow Belt
     Bachelor of Science, CSU Sacramento
     Post graduate HR credential coursework, UC Berkeley Extension


PROFESSIONAL MEMBERSHIP AND VOLUNTEER ACTIVITIES:
     NCHRA Member
     SBC Internet Services Network Planning and Engineering Recognition and Certificate of Excellence Award
     Recipient.
     Toys for Tots coordinator for SBCIS, Kaiser, and PG&E. Participates in March of Dimes, United Way,Habitat
     for Humanity, Junior Achievement, Alameda County Food Bank and Children of Grace.
     Scheduled all Habitat for Humanity volunteer events for PG&E IT Application Services.




                                                                                                                        3

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Jennifer Davis Resume External 2012 6

  • 1. JENNIFER DAVIS, PHR Dublin, CA 925-648-1686 Jbd2go@yahoo.com http://www.linkedin.com/in/jenniferdavisphr ________________________________________ SUMMARY: HR Analyst with 5 years experience in HR systems, resource management, user training, metrics reporting, and recruiting systems. Over 10 years of functional HR experience in staffing, training, compliance and ergonomics. Proven ability to quickly establish rapport and credibility across all levels while leveraging resources throughout the organization to complete projects and partner with system users to ensure that system data and reports are accurate and actionable. Effective training skills and a high energy, team-oriented contributor who solves problems, works well across organizations and brings projects to completion while continually seeking better ways of doing business. COMPETENCIES: Training Vendor Management Staffing Process Improvement System Administration Cross Company Collaboration Metrics and Reporting Event Management PROFESSIONAL EXPERIENCE: PACIFIC GAS & ELECTRIC COMPANY, San Ramon/San Francisco, CA 2007 – Current Project Coordinator (2012-Current) Communicates new benefit plan provisions out to targeted PG&E audiences using various communication vehicles. Coordinates all logistical aspects of the company wide benefits communication activities. ResourceManagement Analyst (2008-2012) Perform as the SME and administrator for the HP Project Portfolio Management Center (PPMC) tool for an IT department of 400 employees. Provided first level support to users, conducted user training, ran reports and analyzed employee and contractor staffing levels. Delivered training and follow-up to managers and supervisors on HP resource management software which increased utilization and department cost savings. Managed logistics for the Application Services IT Job Fair that contributed to approximately $3M in savings by reducing staff augmentation costs. Effectively developed and led a Learning Academy Automation project.Drove automation of ad-hoc course completions. Project deployed and resulted in a 50% reduction in time processing course completions. Managed recruitment of contractors which included pre-screening of resumes, phone screens, and negotiation and management of over 20 vendor contracts. Member of the IT Recruiting and On-boarding pilot project. Collaborated on the work stream and process flow of the full cycleIT recruiting process to consolidate and ensure consistency of administration. Administered the Office Ergonomics System tracking. Produced monthly reports and analysis for Senior Directors and their leadership team. Delivered all ergonomic assessment follow-ups and was a member of the IT Ergonomic Steering Committee, Safety Forum, and Emergency Disaster Team. Successfully founded, developed and led the PG&E IT Ergonomic Summit with Chevron, Clorox, eBay, Genentech, and Sempra to discuss best practices, injury metrics, and senior leadership engagement. 1
  • 2. Senior Staffing Coordinator (2007-2008) Administered Staffing Control requisition process for all of PG&E non-union and contractor hires. Team member for the Taleo Implementation process.Delivered web-top Taleo training to hiring managers. Created weekly staffing reports in Brio for VP level and above. Regularly interfaced with Hiring Managers and HR Business Partners. Assisted with 2 HR internal audits with 100% passing rate. Coordinated full cycle recruiting/on-boarding of over 100 hires within the department. Wrote all correspondence auto-generated from Taleo to candidates and hiring managers. Managed internal staffing hotline assisting hiring managers and candidates with job posting questions/issues. Edited and submitted all job requisitions internally/externally using Staffing Express/Resumix ATS system. Set-up all high volume interview scheduling for six recruiters. Coordinated all travel for candidates and expense reimbursement accounting. KAISER PERMANENTE, Pleasanton, CA 2005–2007 Senior Recruiting Coordinator Served as entire coordination center for 6 Health Plan Administration (HPA) recruiters and recruiting manager. Managed high volume requisition load and hiring of over 500 employees. Spearheaded the HPA On-Boarding Process Project for 2007 Rollout. Lead for the I-9 Verification Project. Remediated I-9 compliance for 100 center representatives avoiding tens of thousands in fines. High knowledge level of OFCCP regulations as they apply to staffing. Consolidated HPA staffing and daily work reports using Microsoft Excel and Access. Processed all external new hires and internal transfers. Set-up all interviews and travel arrangements with candidates and hiring managers.Initiated all background checks and health screens of candidates. Generated offer letters, sign-on bonus, incentive plans, and new hire orientations. SBC (PACIFIC BELL)San Ramon, CA 2000-2005 Human Resources Consultant Performed routine and special projects supporting supervisor and HR departmental objectives. Implemented solutions to a wide range of HR issues using analytical skills, sensitivity, and efficiency. Utilized Cenet, SAP, and Resumix to run employee data queries/reports and track employee status. Collaborated with the HR team on the Career Ladders Project to create skill assessment and training tracks for employees within region. Liaison between employees, supervisors, business units and HRO service centers. Delivered new hire orientation and integrating employees into the business unit. Teamed with the CWA Union Steward to address open enrollment issues within the CWA Union call center. SBC INTERNET SERVICES,San Ramon, CA Manager-Project Closer Tracked orders in pending close status using various systems including Oracle, INEWT, Sweettooth,Heci Manager, Aperture, Oasis, Crystal, and FDW. Completed SBCIS Equipment Orders by verifying that the vendor contract and vendor quote met financial expectations. Performed simple to intermediate budget analysis daily. Analyzed purchase orders to confirm accurate receipt and payment of equipment ordered. Tracked and reported Asset Transfers, Asset Changes, and Asset Retirements. Spearheaded entire credit return of $5.5 million dollars worth of asset equipment to Cisco Systems. Generated orders for vary large clients such as Cisco Systems with a minimum value of $30 million dollars. Audited the Automated Equipment Request and Automated Equipment Order for quantities ordered, part numbers, cost, forecasted dollars, and plan of record budget. 2
  • 3. SBC INTERNET SERVICES, San Ramon, CA Executive Assistant for the GM Executed management of daily activities and overall activities of an organization of 80 employees located across five regions. Provided guidance to Executive Director and employees within the organization regarding administrative practices, and company policy. Composed correspondence, presentations, and reports using a variety of computer software including MS Office suite, SAP GUI, Ceridian, Concur, and Cenet. Posted open positions on CareerPath and supported the staffing manager with candidate selection forms and setting up interviews with the hiring manager. SOFTWARE: PPMC, SAP HR, Taleo, Brio, Concur, SharePoint, MS Office Suite, Peoplesoft, Resumix, Crystal EDUCATION: PHR certified Six Sigma, Yellow Belt Bachelor of Science, CSU Sacramento Post graduate HR credential coursework, UC Berkeley Extension PROFESSIONAL MEMBERSHIP AND VOLUNTEER ACTIVITIES: NCHRA Member SBC Internet Services Network Planning and Engineering Recognition and Certificate of Excellence Award Recipient. Toys for Tots coordinator for SBCIS, Kaiser, and PG&E. Participates in March of Dimes, United Way,Habitat for Humanity, Junior Achievement, Alameda County Food Bank and Children of Grace. Scheduled all Habitat for Humanity volunteer events for PG&E IT Application Services. 3