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James Charles Radcliff<br />1614 W. Columbia Ave. #1<br />Chicago, IL 60626<br />773-680-6041 <br />JCRadcliff@gmail.com<br /> <br />PROFESSIONAL EXPERIENCE<br />DeVry Inc., Oakbrook Terrace, IL<br />November 2008 – Present<br />Sr. Recruiter and Client Relationship Specialist <br />Responsibilities include full life cycle recruiting and growth planning within one of the largest market driven Education companies in the US, focusing within IT, Corporate Operations, Finance, and Campus Faculty and Staff. Develop strategy to improve recruiting interaction with department hiring managers to insure best practice and increase interactivity in the recruiting process. Work with compensation team to develop strong overall package to insure best practice. Develop complete and detailed compensation packages for senior level roles that brought best utilization of structure available. Train hiring managers and their team members on best practice in interviewing. Develop sourcing strategies that incorporate internet posting, internal referral programs, focused networking and direct sourcing that utilize Web 2.0 technologies. Arrange and conduct initial interview of candidates using Behavioral Based Interview techniques to determine candidates fit and motivations, schedule interviews with executive management team, debrief both internal managers and candidates during the interview process, work with Human Resources to approve offers negotiated, and finalize offer delivery and transition candidates. Train internal recruiting staff on best practices and strategies for online sourcing utilizing complex search string methodology to maximize results. Use iCIMS Applicant Tracking System for the recruiting process. Used Ceridian ATS system initially.<br />- Sourced and hired over 60 new employees in both experienced and entry level positions.<br />- Sourced and hired all Director and above level roles within DeVry with technology focus<br />- Directly hired over 35 contractors into critical short term roles that reduced costs.<br />- Worked with developing an internship program within the IT Department.<br />- Areas of focus include Technology Infrastructure (Oracle, Cisco, Microsoft, etc), Technology Applications (Oracle, Salesforce.com, Lawson, Java, C++), Corporate Project Management (Technical, Operations, and Finance), Campus Operations, Collegiate Faculty (On Site and On Line)<br />Accenture HR BPO Services, Chicago, IL<br />March 2007 – October 2008<br />Sr. Recruiter, Team Lead (Contract)<br />Responsibilities included full life cycle recruiting of experienced and entry level candidates at all levels across the Consulting and Services workforces for one of the world’s largest consulting firms. Managed relationships with Senior Executives to develop a full profile of hiring needs. Developed sourcing strategies that incorporated internet posting, internal referral programs, focused networking and direct sourcing that utilized Web 2.0 technologies. Arranged and conducted initial interview of candidates using Behavioral Based Interview techniques to determine candidates fit and motivations, scheduled interviews with executive management team, debriefed both internal managers and candidates during the interview process, worked with Human Resources to approve offers negotiated, and finalized offer delivery and transitioned candidates to insure a seamless on boarding into Accenture. Served as the Team Lead and main point of contact with hiring managers to insure maximization of results for each project. <br />- Sourced and hired over 70 new employees in both experienced and entry level positions.<br />- Became an expert on new sourcing strategies and Web 2.0 tools such as focused search engine search strings utilizing Google, leveraged networking sites such as Linked In, and developed processes that focus on utilizing the internet as a fully functional research tool. Trained team members on utilizing these tools and internet sourcing strategies. <br />- Worked closely with Management to insure OFCCP compliance.<br />- Used Taleo Applicant Tracking System to maintain all functions of the recruiting process.<br />- Maintained multiple groups across different skill sets simultaneously in a complex matrix structure.<br />- Served as team lead for 1-3 recruiters with multiple groups.<br />Recruiting Projects:<br />Technology Delivery Center – October 2008: Focused on hiring SAP and Oracle development candidates into this internal Accenture technology production support group. Worked with hiring managers to develop strategy to fulfill the growing demand. Focused on skill sets including SAP Basis and ABAP, and Oracle EBS.<br />Accenture National Security Services (Offering Lead) – September 2007 – October 2008: Managed sourcing and hiring process with a high profile Military SAP outsourced project. Worked closely with Senior Executives and Senior Managers to develop a sourcing strategy to address growing needs on the project to find local sources to insure the profitability of the project. Focused on technology skill sets including SAP Functionality and Development in FI, BI (BW), ABAP, XI, BASIS, NW (Net Weaver), SAP Security, Oracle Data Base management and development, Data Quality and Data Conversion. Achieved well above expectations in this project that required local candidates with the ability to gain Government Security Clearance.<br />Consulting Business Development (Offering Lead) – September 2007 – September 2008: Managed the staffing process for the sales group of Accenture’s Products Consulting business unit.Health and Life Sciences Provider Transformation – September 2007 – March 2008: Focused on Provider Operations and Revenue Cycle consulting. Managed the staffing process for the financial and operational side of Accenture’s Healthcare consulting practice. Sourced large pools of candidates from competitors and service providers. Set up and travel to facilitate interview and assessment days in Chicago, Pittsburgh, and Detroit.<br />Health and Life Sciences Provider and Payer Systems – March 2007 – August 2007: Worked closely with group Lead Senior Executive to develop sourcing strategy to insure success of growth expectations for the Healthcare ERP sector practice. Set up and travel to facilitate interview and assessment days in Chicago, St. Louis, Pittsburgh and San Francisco. Focused on skill sets including EPIC, Eclipsys and Siemens healthcare ERP systems implementation.<br />Spherion, Chicago, IL <br />January 2007 – March 2007<br />Lead Recruiter and Client Liaison – RPO<br />Developed initial process for Recruitment Process Outsourcing project for one of the largest US Airlines operations in the US and Canada. Worked with projects Account Manager to develop a process that best served the Airlines staffing needs. Developed reporting, tracking tools and Metrics for reporting on process to the Client. Had direct responsibility for 85% of all Airline Ground Services hiring. Was internal knowledge and support contact for Taleo ATS system. Built a team working environment with the airlines recruiters to create a smooth process. <br />- Directed and mentored 4 direct and 6 indirect reports located in multiple locations of the country.<br />- Developed process for interacting with local Spherion offices for processing local applicants.<br />People Are The Future, Chicago, IL<br />August 2006 – January 2007<br />Talent Acquisition Process Manager<br />Worked with Companies to develop improved Corporate Hiring strategies. Evaluated Companies current hiring process thru discussion with hiring managers and critiquing current documentation and communication systems. Developed hiring, retention, compensation and succession systems. Implemented new systems thru the entire company to establish a Talent Management plan. Developed Metrics plan to determine cost per hire and efficiency. Developed training materials and process for new and existing employees. Developed and deployed expanded recruiting processes for in house recruiting department. Developed stronger communication process between recruiting department and hiring managers. Worked with HR Managers to develop retention plan to stop and reverse employee loss. Evaluated and recommend improvements to companies HRIS systems. Revamped or created recruiting documentation process.<br />- Worked with Startup companies to develop HR and recruiting department and functions.<br />RPh on the Go USA, Inc., Skokie, IL<br />October 2002 – July 2006<br />Regional Manager<br />Directed a team of 7, including 4 recruiters, 1 sales person and 2 support personnel. Developed and secured contracts with over 20 National and Regional Clients potentially worth over $50 Million. Tripled the Candidate database size through Member and Board list contact information generation and scraping. Developed Metrics to track individual and team performance. Recruited Pharmacists, Pharmacy Technicians, and Pharmaceutical Industry Researchers. Worked with clients to develop full assessment of needs and present pre-qualified candidates to insure best solution. Counseled hiring managers on best practices during the interview process. Maintained key account management process for territory to increase revenue growth. Simultaneously sourced, recruited and account managed 20 – 60 open job requisitions. Used IRIS computer system for applicant and resume tracking, job order fulfillment, and client billing and tracking.<br />ADDITIONAL EXPERIENCE<br />WirelessResumes.com, Chicago, IL, January 2002 – August 2002<br />Site Marketing Manager<br />AppleOne, Chicago, IL, January 2001 – November 2001<br />Manager<br />SHS Inc., Chicago, IL, April 1999 – December 2000<br />Recruiting Lead<br />EDUCATION<br />West Virginia University<br />Morgantown, WV<br />BA Political Science<br />REFERENCES AVAILABLE UPON REQUEST<br />

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Jcradcliff 2010

  • 1. James Charles Radcliff<br />1614 W. Columbia Ave. #1<br />Chicago, IL 60626<br />773-680-6041 <br />JCRadcliff@gmail.com<br /> <br />PROFESSIONAL EXPERIENCE<br />DeVry Inc., Oakbrook Terrace, IL<br />November 2008 – Present<br />Sr. Recruiter and Client Relationship Specialist <br />Responsibilities include full life cycle recruiting and growth planning within one of the largest market driven Education companies in the US, focusing within IT, Corporate Operations, Finance, and Campus Faculty and Staff. Develop strategy to improve recruiting interaction with department hiring managers to insure best practice and increase interactivity in the recruiting process. Work with compensation team to develop strong overall package to insure best practice. Develop complete and detailed compensation packages for senior level roles that brought best utilization of structure available. Train hiring managers and their team members on best practice in interviewing. Develop sourcing strategies that incorporate internet posting, internal referral programs, focused networking and direct sourcing that utilize Web 2.0 technologies. Arrange and conduct initial interview of candidates using Behavioral Based Interview techniques to determine candidates fit and motivations, schedule interviews with executive management team, debrief both internal managers and candidates during the interview process, work with Human Resources to approve offers negotiated, and finalize offer delivery and transition candidates. Train internal recruiting staff on best practices and strategies for online sourcing utilizing complex search string methodology to maximize results. Use iCIMS Applicant Tracking System for the recruiting process. Used Ceridian ATS system initially.<br />- Sourced and hired over 60 new employees in both experienced and entry level positions.<br />- Sourced and hired all Director and above level roles within DeVry with technology focus<br />- Directly hired over 35 contractors into critical short term roles that reduced costs.<br />- Worked with developing an internship program within the IT Department.<br />- Areas of focus include Technology Infrastructure (Oracle, Cisco, Microsoft, etc), Technology Applications (Oracle, Salesforce.com, Lawson, Java, C++), Corporate Project Management (Technical, Operations, and Finance), Campus Operations, Collegiate Faculty (On Site and On Line)<br />Accenture HR BPO Services, Chicago, IL<br />March 2007 – October 2008<br />Sr. Recruiter, Team Lead (Contract)<br />Responsibilities included full life cycle recruiting of experienced and entry level candidates at all levels across the Consulting and Services workforces for one of the world’s largest consulting firms. Managed relationships with Senior Executives to develop a full profile of hiring needs. Developed sourcing strategies that incorporated internet posting, internal referral programs, focused networking and direct sourcing that utilized Web 2.0 technologies. Arranged and conducted initial interview of candidates using Behavioral Based Interview techniques to determine candidates fit and motivations, scheduled interviews with executive management team, debriefed both internal managers and candidates during the interview process, worked with Human Resources to approve offers negotiated, and finalized offer delivery and transitioned candidates to insure a seamless on boarding into Accenture. Served as the Team Lead and main point of contact with hiring managers to insure maximization of results for each project. <br />- Sourced and hired over 70 new employees in both experienced and entry level positions.<br />- Became an expert on new sourcing strategies and Web 2.0 tools such as focused search engine search strings utilizing Google, leveraged networking sites such as Linked In, and developed processes that focus on utilizing the internet as a fully functional research tool. Trained team members on utilizing these tools and internet sourcing strategies. <br />- Worked closely with Management to insure OFCCP compliance.<br />- Used Taleo Applicant Tracking System to maintain all functions of the recruiting process.<br />- Maintained multiple groups across different skill sets simultaneously in a complex matrix structure.<br />- Served as team lead for 1-3 recruiters with multiple groups.<br />Recruiting Projects:<br />Technology Delivery Center – October 2008: Focused on hiring SAP and Oracle development candidates into this internal Accenture technology production support group. Worked with hiring managers to develop strategy to fulfill the growing demand. Focused on skill sets including SAP Basis and ABAP, and Oracle EBS.<br />Accenture National Security Services (Offering Lead) – September 2007 – October 2008: Managed sourcing and hiring process with a high profile Military SAP outsourced project. Worked closely with Senior Executives and Senior Managers to develop a sourcing strategy to address growing needs on the project to find local sources to insure the profitability of the project. Focused on technology skill sets including SAP Functionality and Development in FI, BI (BW), ABAP, XI, BASIS, NW (Net Weaver), SAP Security, Oracle Data Base management and development, Data Quality and Data Conversion. Achieved well above expectations in this project that required local candidates with the ability to gain Government Security Clearance.<br />Consulting Business Development (Offering Lead) – September 2007 – September 2008: Managed the staffing process for the sales group of Accenture’s Products Consulting business unit.Health and Life Sciences Provider Transformation – September 2007 – March 2008: Focused on Provider Operations and Revenue Cycle consulting. Managed the staffing process for the financial and operational side of Accenture’s Healthcare consulting practice. Sourced large pools of candidates from competitors and service providers. Set up and travel to facilitate interview and assessment days in Chicago, Pittsburgh, and Detroit.<br />Health and Life Sciences Provider and Payer Systems – March 2007 – August 2007: Worked closely with group Lead Senior Executive to develop sourcing strategy to insure success of growth expectations for the Healthcare ERP sector practice. Set up and travel to facilitate interview and assessment days in Chicago, St. Louis, Pittsburgh and San Francisco. Focused on skill sets including EPIC, Eclipsys and Siemens healthcare ERP systems implementation.<br />Spherion, Chicago, IL <br />January 2007 – March 2007<br />Lead Recruiter and Client Liaison – RPO<br />Developed initial process for Recruitment Process Outsourcing project for one of the largest US Airlines operations in the US and Canada. Worked with projects Account Manager to develop a process that best served the Airlines staffing needs. Developed reporting, tracking tools and Metrics for reporting on process to the Client. Had direct responsibility for 85% of all Airline Ground Services hiring. Was internal knowledge and support contact for Taleo ATS system. Built a team working environment with the airlines recruiters to create a smooth process. <br />- Directed and mentored 4 direct and 6 indirect reports located in multiple locations of the country.<br />- Developed process for interacting with local Spherion offices for processing local applicants.<br />People Are The Future, Chicago, IL<br />August 2006 – January 2007<br />Talent Acquisition Process Manager<br />Worked with Companies to develop improved Corporate Hiring strategies. Evaluated Companies current hiring process thru discussion with hiring managers and critiquing current documentation and communication systems. Developed hiring, retention, compensation and succession systems. Implemented new systems thru the entire company to establish a Talent Management plan. Developed Metrics plan to determine cost per hire and efficiency. Developed training materials and process for new and existing employees. Developed and deployed expanded recruiting processes for in house recruiting department. Developed stronger communication process between recruiting department and hiring managers. Worked with HR Managers to develop retention plan to stop and reverse employee loss. Evaluated and recommend improvements to companies HRIS systems. Revamped or created recruiting documentation process.<br />- Worked with Startup companies to develop HR and recruiting department and functions.<br />RPh on the Go USA, Inc., Skokie, IL<br />October 2002 – July 2006<br />Regional Manager<br />Directed a team of 7, including 4 recruiters, 1 sales person and 2 support personnel. Developed and secured contracts with over 20 National and Regional Clients potentially worth over $50 Million. Tripled the Candidate database size through Member and Board list contact information generation and scraping. Developed Metrics to track individual and team performance. Recruited Pharmacists, Pharmacy Technicians, and Pharmaceutical Industry Researchers. Worked with clients to develop full assessment of needs and present pre-qualified candidates to insure best solution. Counseled hiring managers on best practices during the interview process. Maintained key account management process for territory to increase revenue growth. Simultaneously sourced, recruited and account managed 20 – 60 open job requisitions. Used IRIS computer system for applicant and resume tracking, job order fulfillment, and client billing and tracking.<br />ADDITIONAL EXPERIENCE<br />WirelessResumes.com, Chicago, IL, January 2002 – August 2002<br />Site Marketing Manager<br />AppleOne, Chicago, IL, January 2001 – November 2001<br />Manager<br />SHS Inc., Chicago, IL, April 1999 – December 2000<br />Recruiting Lead<br />EDUCATION<br />West Virginia University<br />Morgantown, WV<br />BA Political Science<br />REFERENCES AVAILABLE UPON REQUEST<br />