4  All Pakistan Secretary  th  General’s Conference       2012
Understanding Chamber Business A chamber is a voluntarymembership based businessorganization that serves theirmember’s col...
Generic Roles of a Chamber/Association Work proactively to improve the sectors / region’s  profitability and competitiven...
Role of Office Bearers Develop specific objectives and business  plan. Support and Execute business plan. Proactively p...
Role of Staff          Support and Implementation: Operations Staff and financial management Strategic planning Member...
Your Challenges as Secretary Generals Remain ethical Improve Skills Protect Staff Hire quality HR Be creative Build ...
Key Issues with Business Associations Understanding of Purpose Vision Continuity Leadership Will to excel Capacity o...
Typical Areas of Concern Compensation (Hiring/Firing/promotion) Conflict of Interest Solicitation Buying/Selling/trave...
Who many business associations    are there in Pakistan?    ONE REASON     FOR NON-  EFFECTIVENESS
President                         Office    Media Publication       & Library      Department                             ...
What we learnt recently?
Financial Accounting Manual     13                23                              Yes                              No
Whistle Blower Policy           1519                      Yes                        No
HR Policy9            Yes     26     No
Standard Operating  Procedures for
Membership Development2                             Yes              35             No
Media Relation  5                 Yes      31         No
Revenue Generation6                         Yes            31           No
Leadership – What does it mean?Leadership, is the ability to motivate a   group of people towards common               obj...
What is your daily   routine?  AT WORK   AND AT   HOME
Is There anything that you can       do on your own?
Lets Get Going on This
Key Thing that Great Leaders             do!       BUILD GREAT      INSTITUTIONS   CREATE GREAT TEAMS   MAKE THINGS HAPPEN
“There is no such thing as a perfectleader, either in the past or present, in Chinaor elsewhere. If there is one, he is on...
Did you ever Ask yourself“Why am I unable to do what Iwant to do?
Stumbling BlocksLack of Skills         Ouch!        Political                        YOU                                  ...
How Many think they havebeen unlucky?
Its for YOU if you        Ouch!        fall under these        Lethargic        categories                                ...
Choosing the Right Luggage
The Problem With Dodging BulletsYou’re going to get hit!
Choice #2Wear Bulletproof Armor
How to become Bullet Proof?Start making decisionsStop leg pulling Start delegatingStart training staffStart training offi...
USE RIGHT WORDS AND BUILD YOUR    CAPACITY
Examples of successful tasks  based on the above that yourchamber or association has done
Visionemia
Egolio
Blamearia
Jealousitis
You catch them too!
Confidemia
Indecitis
CanSir
Angeritis
Secretary General Conference 2012
Secretary General Conference 2012
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Secretary General Conference 2012

  1. 1. 4 All Pakistan Secretary th General’s Conference 2012
  2. 2. Understanding Chamber Business A chamber is a voluntarymembership based businessorganization that serves theirmember’s collective interests
  3. 3. Generic Roles of a Chamber/Association Work proactively to improve the sectors / region’s profitability and competitiveness (R&D) Work effectively to represent the sectors interests at all levels of the legislative regulatory process (Policy Advocacy) Supply sound information and advice for members (PR & Communications) Promote exports and other market opportunities (Trade facilitation) Promote training and education (Training) Work to ensure practice of principals of good governance (Ethics)
  4. 4. Role of Office Bearers Develop specific objectives and business plan. Support and Execute business plan. Proactively participate in policy advocacy initiatives. Promote Chamber’s image.
  5. 5. Role of Staff Support and Implementation: Operations Staff and financial management Strategic planning Membership development Program/service development and delivery Policy recommendations to the MC/EC Research and Development Member communication
  6. 6. Your Challenges as Secretary Generals Remain ethical Improve Skills Protect Staff Hire quality HR Be creative Build a professional organization How many of you read your own emails?
  7. 7. Key Issues with Business Associations Understanding of Purpose Vision Continuity Leadership Will to excel Capacity of staff Inability to operate as a business Unethical practices
  8. 8. Typical Areas of Concern Compensation (Hiring/Firing/promotion) Conflict of Interest Solicitation Buying/Selling/travel Financial Integrity (gifts/donations) Investment Policies Accountability Strategic Management
  9. 9. Who many business associations are there in Pakistan? ONE REASON FOR NON- EFFECTIVENESS
  10. 10. President Office Media Publication & Library Department SecretariatTechnology ORG Membership HR and Admin Finance R&D
  11. 11. What we learnt recently?
  12. 12. Financial Accounting Manual 13 23 Yes No
  13. 13. Whistle Blower Policy 1519 Yes No
  14. 14. HR Policy9 Yes 26 No
  15. 15. Standard Operating Procedures for
  16. 16. Membership Development2 Yes 35 No
  17. 17. Media Relation 5 Yes 31 No
  18. 18. Revenue Generation6 Yes 31 No
  19. 19. Leadership – What does it mean?Leadership, is the ability to motivate a group of people towards common objectives
  20. 20. What is your daily routine? AT WORK AND AT HOME
  21. 21. Is There anything that you can do on your own?
  22. 22. Lets Get Going on This
  23. 23. Key Thing that Great Leaders do! BUILD GREAT INSTITUTIONS CREATE GREAT TEAMS MAKE THINGS HAPPEN
  24. 24. “There is no such thing as a perfectleader, either in the past or present, in Chinaor elsewhere. If there is one, he is onlypretending, like a pig inverting spring onionsinto his nose in an effort to look like anelephant.” —Liu Shao-Chi — Which means wemust consistently strive to improveourselves”.
  25. 25. Did you ever Ask yourself“Why am I unable to do what Iwant to do?
  26. 26. Stumbling BlocksLack of Skills Ouch! Political YOU Fights
  27. 27. How Many think they havebeen unlucky?
  28. 28. Its for YOU if you Ouch! fall under these Lethargic categories Ouch! Fears Yes BOSS! Ouch! Ouch! Ouch! UnawareOuch!Stuckwith Ouch!Can’t Do Ouch! Peer Pressure Leg Puller
  29. 29. Choosing the Right Luggage
  30. 30. The Problem With Dodging BulletsYou’re going to get hit!
  31. 31. Choice #2Wear Bulletproof Armor
  32. 32. How to become Bullet Proof?Start making decisionsStop leg pulling Start delegatingStart training staffStart training office bearersBut you can do all that only if………. You are Brave Enough to Say No!
  33. 33. USE RIGHT WORDS AND BUILD YOUR CAPACITY
  34. 34. Examples of successful tasks based on the above that yourchamber or association has done
  35. 35. Visionemia
  36. 36. Egolio
  37. 37. Blamearia
  38. 38. Jealousitis
  39. 39. You catch them too!
  40. 40. Confidemia
  41. 41. Indecitis
  42. 42. CanSir
  43. 43. Angeritis
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