New/Social Media & Emergencies
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We had the honour to share the CrisisCommons /CrisisCamp story at the : 2010 Provincial Emergency Conference Canadian Red Cross November 10, 2010 Heather Leson, Brian Chick, Melanie Gorka and David Black The Conference: http://www.redcross.ca/article.asp?id=32347&tid=067
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New/Social Media & Emergencies
- 1. CrisisCommons: New/Social Media and Emergencies Brian Chick, David Black, Heather Leson and Melanie Gorka Canadian Red Cross, Provincial Emergency Management Conference (Ontario) November 10, 2010
- 2. The New Volunteers CrisisCamp Toronto
- 3. Our New Volunteers • Intro to Social Media, Disaster Response and You • How Does Crisis Commons Operate • In’s and out’s of the Tools and Apps • Pro’s and Con’s - Looking to the future
- 4. Evolution 1995 Kobe earthquake – limited ability 2001 9/11 – Listservs, What’s going on? 2004 – Indian Ocean Tsunami – Blogs, Sahana, 2005 – Hurricane Katrina –People Finder, Wiki, Twitter 2008 – Hurricane Gustav – Mapping, 500 ppl in 48 hrs 2009 – CrisisCommons created 2010 – Haiti, Chile, China quakes, Gulf Oil Spill, Pakistan Floods, Crisis Commons Global Congress
- 12. Volunteer Technical Communities (VTCs) Who are the VTCs? • Sahana Foundation • Ushahidi, Swift River and Crowdmap • OpenStreetMap • Frontline SMS • Crisismappers • Random Hacks of Kindness • CrisisCommons • Geeks without Bounds • And many more
- 13. CrisisCommons/CrisisCamps • What is a hackathon, camp, or unconference? • Brief History • Gov 2.0/Transparency Camp March 2009 • CrisisCamp DC June 2009 • What had CrisisCommons done in 2010: • CrisisCamps Haiti • CrisisCamp Chile • Gulf Oil Spill • Pakistan Floods • CrisisCamp Day
- 14. Collaboration Examples • Governmental • World Bank,UN, UN OCHA, US government and more • Non-Governmental Organizations • American Red Cross, Canadian Red Cross (John Saunders), Plan Canada, Healing Hands and more • Private Sector • Google, Microsoft, Mozilla and more • Academic • Carnegie Mellon, University of Toronto, University of Colorado, Tufts
- 15. CrisisCamp London (UK) for Pakistan Floods
- 16. Who volunteers? Technical - Software developers, web developers, web designers, user experience/user interface experts, geocoders, geo mappers, GIS experts, technologists, beta testers New Media - Bloggers, videographers, podcasters, photographers, social media trainers, social media users, collaborators, crowdsourcers Organizational - Organizers, open source community planners, project managers, emergency response planners, crisis communicators Other - Researchers, lawyers, trainers, teachers, librarians, technical writers, event planners, translators, innovators, entrepreneurs, anyone with a laptop What do they do? Code, test tools, translate, map, communicate, collaborate, brainstorm, research, analyze, report, create content, and document process
- 18. Computer Art: ASCII to Halo Reach CrisisCommons and other volunteer technical communities are modelling a new type of volunteer.
- 19. CrisisCamp DC
- 20. Crowd Sourcing SETI@Home Use the “Spare Cycles”
- 21. Spare Cycles What does the average person do with his/her spare cycles?
- 22. Collaboration Online, Asynchronous, International 25 Cities, 10 Countries
- 23. Social Media & Web2.0 Blogs Wikis Twitter Facebook Google Docs & Shared Files Skype Conference Calls
- 25. Obstacles Spontaneous Organization Duplication of Efforts Inefficient Policy & Protocol Partnerships Mission Infrastructure Proactive
- 26. Crisis Congress
- 27. CrisisCamp Paris
- 28. What are the obstacles, opportunities? How can the NGOs and CROs most effectively use thousands of hours of spare brainpower? Craig Fugate, Administrator FEMA CrisisCongress, July 2010
- 29. Organizations + Crowd: Pros • Technically skilled volunteers • Efficient people willing to lend a hand • Quicker access to important information • More efficient data available and aggregated to Emergency Managers Random Hacks of Kindness Sydney Australia June 2010
- 30. Organizations + Crowd: Cons • Unknown volunteers • Crowd as a liability • Necessary skills going to waste training volunteers • “By introducing the crowd, then, most organizations react with fear. We’re deliberately reintroducing ‘chaos’ into their orderly systems, the chaos they work so hard at keeping out.” Jon Gosier www.blog.ushahidi.org
- 31. Crisis Commons Moving Forward: How We Convene in Crisis Response Sloane Presentation, September 2010
- 32. How Can the Crowd Help • Emergency Response Systems: • Crowd Sourcing can help NGO’s and CRO’s to improve their emergency response systems using social media and volunteers. • Preparedness: • The crowdsourcing and open data movements are growing and can help in disaster preparedness including public awareness. • Organizations can provide trained and trusted volunteers ready to be deployed in a disaster.
- 34. Why Now?
- 36. Discussion
- 38. Contact and Credits David.Black@utoronto.ca Brian.chick@left-button.com Heather@textontechs.com Melanie.Gorka@gmail.com @crisiscamp @crisiscommons @crisiscampto Photos by: Rediguana, spike, pedrofuentes, Luis Aguilar, tdavidson, heatherleson, Brian Chick, Alex DC, pazo, Luc Legay Ascii art by Pix Jockey (Flickr)