Japan After Action Review

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  • Japan After Action Review

    1. 1. Japan/Libya After Action Review Snapshot June 15, 2011for United Nations Office for the Coordination of Humanitarian Affairs New York, New York Heather Blanchard Co Founder, CrisisCommons www.crisiscommons.org heather@crisiscommons.org Twitter/Skype: @poplifegirl
    2. 2. United Nations Office for theCoordination of Humanitarian Affairs Task for Japan Find CODs
    3. 3. Products• Japan Open Data Profile• UCLA Community Indicator Prototype Map
    4. 4. What We Learned Overall• Three Distinct Levels of Data Collection, Coordination • Common Operational Datasets • Community Indicator Data • Crisis Data Germane to the Event• Need for Open Data Profiles at the Local Level• Value of GIS Practitioners and their Role with Enhancing Crisismapping Capability• Need for Virtual Infrastructure Support
    5. 5. What Went Well• Group was easy to find, liked Skype. Met a lot of people. Everyone wanted to help and was positive.• Connecting Skills and People, Some liked working independantly• “I didn’t think I had enough experience...but I contributed where I could”• Mentoring of volunteers on Skype• Wiki page “super organized”• Group recognized and tried to eliminate duplication• Google API and Fusion Table “was easy to use”• “Some of my data sources ended up on an Android App, I felt I hit the mark”• Collection of RSS for the Open Data Profile
    6. 6. Challenges• “I was a bit confused, I had never been trained a bit”• Japanese and their Keyboard• Dreamhost went down• All members are volunteers and cant assign heavy task. So need to divide small tasks and this coordination is key for the community management.• Accurate translated sentences. Most of translators are not professional translator. they can translate simple Eng to Japanese but to online these sentences we need more professional translators. Translators are good at language but not good IT tools(twitter,Facebook,googld doc etc).• In some case, the momentum to "work on tasks is too much without careful thinking. Expertise in the subject, knowledge with the country as well as information, language, etc. may make someones perspective, view, and thought different from those without.
    7. 7. GISCorps Input• Language Challenges - need to understand the local language and contacts in country who had knowledge/access to data. We underestimate this challenge.• Coordination Challenges on the Project - Preferences in communications (Skype vs. Google group), Who is Doing What on Each Task• It would have been better to have a briefing from Crisis Commons to let the team members have a clearer idea of goals and objectives on the mission as well as how Crisis Commons works on the project.  The initial goal set based on UN OCHA was somewhat simpler than expected for the team members called for as GIS experts, and added some confusion among us, partly due to our presumptions of end products, such as maps.• It may have been better to have a more organized strategic plan from the beginning based on better communication with Crisis Commons. Given data mining of GIS data and files from Japan as the main set goal in the beginning, the GIS team members could have set additional goals from the beginning--maybe not on the first day, but after the initial data search, taking into account the needs of refugees in Japan as well as organizations that are providing assistance and aids to them.• It may have been more effective to assess the needs within the GIS team, communicate with a Crisis Commons contact person, and purposefully recruit more volunteers.• Keep the open communication among the team members.  In order to do so, it is important to come up with a better idea to communicate than e-mailing.  A to-do task list on Google Documents is one idea as one of the team members implemented toward the end of the project.  In addition, it may be a good idea to have one non-technical person who is designated to organize information.• Establish a good bi-directional communication between Crisis Commons/its volunteers and clients and the team in order to make the team’s work efficient and effective.• Perhaps adopting the use of project management web applications like Basecamp would be a useful addition to the workflow (Basecamp allows for communications, to-do lists, milestones, wiki’s, and file sharing; all of which were features that were
    8. 8. What We Learned On the Crisis Mgt Side• Confusion on who was the lead for Missing Persons, diverse systems deployed• Absence of crisis information on local city or prefecture websites, if there was crisis information, limited sharing or data feeds• Limited documentation of the Japan’s response plans at any level in other languages• Public emphasis on mobile phone support - ie. communities were creating addresses and lists of local charging stations
    9. 9. Volunteer: “This was perhaps something that should have been planned from the beginning.”
    10. 10. What We Learned Official/Affiliated Response Sources Public Sources Existing Data Population - Boundaries - Hydrology - Hypsography - Transportation/Roads - Social CapitalBefore Crisis Community Indicators Before CrisisAfter Crisis Power - Telecommunications - Weather - Alternative Access to Internet - After Crisis Food - Fuel - Shelter - Transportation - Health Care Crisis Specific Self-Directed Public Safety Reporting - Hazard Identification - Service Disruption Identifier - Public Sentiment - Status Sharing - Resource Management Need for Data Preparedness
    11. 11. Learning from Japan• Need for a data coordination role• Need for “pre positioned” open data profiles• Need for increased GIS practitioners to work along side of crisis mappers• Need to turn citizen content into GIS layers• Need for organizations affiliated with the crisis to provide data feeds (i.e. private sector, government response agencies)
    12. 12. Heather Blanchard Co Founder CrisisCommons heather@crisiscommons.org 703.593.3823 twitter/skype: poplifegirl www.facebook.com/heather.blanchard www.linkedin.com/in/hblanchaThanks!

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