New/Social Media & Emergencies

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We had the honour to share the CrisisCommons /CrisisCamp story at the :

2010 Provincial Emergency Conference
Canadian Red Cross
November 10, 2010
Heather Leson, Brian Chick, Melanie Gorka and David Black

The Conference: http://www.redcross.ca/article.asp?id=32347&tid=067

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New/Social Media & Emergencies

  1. 1. CrisisCommons: New/Social Media and Emergencies Brian Chick, David Black, Heather Leson and Melanie Gorka Canadian Red Cross, Provincial Emergency Management Conference (Ontario) November 10, 2010
  2. 2. The New Volunteers CrisisCamp Toronto
  3. 3. Our New Volunteers • Intro to Social Media, Disaster Response and You • How Does Crisis Commons Operate • In’s and out’s of the Tools and Apps • Pro’s and Con’s - Looking to the future
  4. 4. Evolution 1995 Kobe earthquake – limited ability 2001 9/11 – Listservs, What’s going on? 2004 – Indian Ocean Tsunami – Blogs, Sahana, 2005 – Hurricane Katrina –People Finder, Wiki, Twitter 2008 – Hurricane Gustav – Mapping, 500 ppl in 48 hrs 2009 – CrisisCommons created 2010 – Haiti, Chile, China quakes, Gulf Oil Spill, Pakistan Floods, Crisis Commons Global Congress
  5. 5. Supporters/Collaborators
  6. 6. Crowdsourcing
  7. 7. Crowdsourcing CrisisCamp Argentina
  8. 8. Crowdsourcing
  9. 9. FOSS Free Open Source Software
  10. 10. CrisisCamp Bogota
  11. 11. Volunteer Technical Communities (VTCs) Who are the VTCs? • Sahana Foundation • Ushahidi, Swift River and Crowdmap • OpenStreetMap • Frontline SMS • Crisismappers • Random Hacks of Kindness • CrisisCommons • Geeks without Bounds • And many more
  12. 12. CrisisCommons/CrisisCamps • What is a hackathon, camp, or unconference? • Brief History • Gov 2.0/Transparency Camp March 2009 • CrisisCamp DC June 2009 • What had CrisisCommons done in 2010: • CrisisCamps Haiti • CrisisCamp Chile • Gulf Oil Spill • Pakistan Floods • CrisisCamp Day
  13. 13. Collaboration Examples • Governmental • World Bank,UN, UN OCHA, US government and more • Non-Governmental Organizations • American Red Cross, Canadian Red Cross (John Saunders), Plan Canada, Healing Hands and more • Private Sector • Google, Microsoft, Mozilla and more • Academic • Carnegie Mellon, University of Toronto, University of Colorado, Tufts
  14. 14. CrisisCamp London (UK) for Pakistan Floods
  15. 15. Who volunteers? Technical - Software developers, web developers, web designers, user experience/user interface experts, geocoders, geo mappers, GIS experts, technologists, beta testers New Media - Bloggers, videographers, podcasters, photographers, social media trainers, social media users, collaborators, crowdsourcers Organizational - Organizers, open source community planners, project managers, emergency response planners, crisis communicators Other - Researchers, lawyers, trainers, teachers, librarians, technical writers, event planners, translators, innovators, entrepreneurs, anyone with a laptop What do they do? Code, test tools, translate, map, communicate, collaborate, brainstorm, research, analyze, report, create content, and document process
  16. 16. Computer Art: ASCII to Halo Reach CrisisCommons and other volunteer technical communities are modelling a new type of volunteer.
  17. 17. CrisisCamp DC
  18. 18. Crowd Sourcing  SETI@Home  Use the “Spare Cycles”
  19. 19. Spare Cycles  What does the average person do with his/her spare cycles?
  20. 20. Collaboration  Online, Asynchronous, International  25 Cities, 10 Countries
  21. 21. Social Media & Web2.0  Blogs  Wikis  Twitter  Facebook  Google Docs & Shared Files  Skype  Conference Calls
  22. 22. Obstacles  Spontaneous  Organization  Duplication of Efforts  Inefficient  Policy & Protocol  Partnerships  Mission  Infrastructure  Proactive
  23. 23. Crisis Congress
  24. 24. CrisisCamp Paris
  25. 25. What are the obstacles, opportunities? How can the NGOs and CROs most effectively use thousands of hours of spare brainpower? Craig Fugate, Administrator FEMA CrisisCongress, July 2010
  26. 26. Organizations + Crowd: Pros • Technically skilled volunteers • Efficient people willing to lend a hand • Quicker access to important information • More efficient data available and aggregated to Emergency Managers Random Hacks of Kindness Sydney Australia June 2010
  27. 27. Organizations + Crowd: Cons • Unknown volunteers • Crowd as a liability • Necessary skills going to waste training volunteers • “By introducing the crowd, then, most organizations react with fear. We’re deliberately reintroducing ‘chaos’ into their orderly systems, the chaos they work so hard at keeping out.” Jon Gosier www.blog.ushahidi.org
  28. 28. Crisis Commons Moving Forward: How We Convene in Crisis Response Sloane Presentation, September 2010
  29. 29. How Can the Crowd Help • Emergency Response Systems: • Crowd Sourcing can help NGO’s and CRO’s to improve their emergency response systems using social media and volunteers. • Preparedness: • The crowdsourcing and open data movements are growing and can help in disaster preparedness including public awareness. • Organizations can provide trained and trusted volunteers ready to be deployed in a disaster.
  30. 30. CrisisCamp Examples CrisisCamp Miami
  31. 31. Why Now?
  32. 32. Discussion
  33. 33. Resources CrisisCommons.org Ushahidi.org OpenStreetmap.org Crisismappers.net Sahanafoundation.org Rhok.org Gwob.org Frontlinesms.com
  34. 34. Contact and Credits David.Black@utoronto.ca Brian.chick@left-button.com Heather@textontechs.com Melanie.Gorka@gmail.com @crisiscamp @crisiscommons @crisiscampto Photos by: Rediguana, spike, pedrofuentes, Luis Aguilar, tdavidson, heatherleson, Brian Chick, Alex DC, pazo, Luc Legay Ascii art by Pix Jockey (Flickr)

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