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Crowds, Maps and Hacks: Digital Volunteerism and Multi-Sector Collaboration 2011 Talk:
Digital Volunteerism and Multi-Sector Collaboration

Melanie Gorka, Heather Leson, and Brian Chick will give an introduction to volunteer technical communities who have partnered with international NGO's, the UN, the World Bank and crisis response organizations and have leveraged the power of crowd-sourcing in times of need.

Thousands of digital volunteers have been utilized after disasters in Haiti and Chile, and more recently in New Zealand and Japan. Participants collaborate within a number of volunteer technical communities including: CrisisCommons (CrisisCamp), Crisismappers, Ushahidi and Random Hacks of Kindness (RHoK). We will present stories of global crowdsourcing, mapping and hackathons.

People and communities innovate for crisis response and global development through technology tools, expertise and problem solving. The various groups collaborate in an open environment to aggregate crisis data, map situational awareness, develop prototype tools, run hackathons for social good and train people on how to use technology tools in new and inspiring ways.. Each of us build partnerships with government organizations on how to use crowdsourcing and digital volunteerism in emergency preparedness.

This panel will discuss the future of digital volunteerism in Canada and around the world and the way in which these tools can be used for social good in collaboration with local, federal and provincial governments.

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Crowds, Maps and Hacks: Digital Volunteerism and Multi-Sector Collaboration

  1. 1. Crowds, Maps and Hacks Melanie Gorka, Brian Chick, and Heather Leson GovCamp June 8, 2011
  2. 2. What if Volunteers…. Use the Internet during an emergency
  3. 3. Sydney, Australia How would that Work?
  4. 4. What if everyone…. Considered this an asset
  5. 5. It already has.
  6. 6. Innovation is iteration.
  7. 7. The tools to volunteer are different. The motive is the same.
  8. 8. Crowd.
  9. 9. Community and collaboration come in many forms.
  10. 10. Volunteer Technical Communities <ul><ul><li>Sahana Foundation </li></ul></ul><ul><ul><li>Ushahidi, Swift River and Crowdmap </li></ul></ul><ul><ul><li>OpenStreetMap </li></ul></ul><ul><ul><li>Frontline SMS </li></ul></ul><ul><ul><li>Crisismappers </li></ul></ul><ul><ul><li>CrisisCommons </li></ul></ul><ul><ul><li>Random Hacks of Kindness </li></ul></ul><ul><ul><li>Humanity Road </li></ul></ul><ul><ul><li>Geeks without Bounds </li></ul></ul><ul><ul><li>HFOSS and more </li></ul></ul>
  11. 11. Many volunteer groups and individuals collaborate on projects bringing all their networks and unique skills.
  12. 12. Strangers volunteer in solidarity.
  13. 13. Crisis Commons is a global network of volunteers who use creative problem solving and open technologies to help people and communities in times and places of crisis. Crisis Commons members organize response events called CrisisCamps.
  14. 14. What do we do? <ul><li>Code, test tools, translate, map, wiki, Twitter, Facebook, communicate, collaborate, plan, coordinate, iterate, brainstorm, research, analyze, report, broker relationships, create content, videos, pictures, slideshare, and document </li></ul>
  15. 15. Applied Social Media
  16. 16. CrisisCamp Bogota
  17. 17. CrisisCamps for Haiti and Chile response <ul><ul><li>90 days </li></ul></ul><ul><ul><li>8 countries </li></ul></ul><ul><ul><li>50 events </li></ul></ul><ul><ul><li>+2000 volunteers </li></ul></ul>
  18. 18. Crisis Camp Day of Learning Bringing together Emergency Managers from the Government of Ontario with Coders, Crisis Campers and Mappers to create a vision for multi-sector collaboration.
  19. 19. Tools: Long Distance Wifi Language and translation Tools Situational Awareness Ushahidi and OpenStreetMap surge support
  20. 20. Team Canada
  21. 21. Case Map study
  22. 22. A map is not a process or a movement alone. The people who create, curate, communicate and nurture the content make it possible. (Liberally quoting and remixing George Chamales, KonpaGroup)
  23. 23. <ul><li>Ushahidi 101: </li></ul><ul><li>Ask: What do you see? What do you need? </li></ul><ul><li>Bubbles = # of reports </li></ul><ul><li>Each report has a category or categories. </li></ul><ul><li>Volunteers research, add and verify these reports. </li></ul><ul><li>Reports can be submitted by email, social media, web form, or SMS. </li></ul>
  24. 24. What if you read a text message (SMS) and could help your neighbour? + Text message + short code + Report + Read, search, document and categorize + Map Mobile phones are global .
  25. 25.
  26. 28. What did they create? 4 days 995 reports (verified and mapped) 82,121 unique visitors From 65 countries 100s of local volunteers Global volunteers and observers
  27. 29. Japan
  28. 30.
  29. 31. What about Canada?
  30. 32.
  31. 33. But the goal is also to encourage civic participation. “ It ’ s a way to spark civic engagement. People aren ’ t just consumers of information, they ’ re contributors to the story, ” says Zak. Read it on Global News: Mapping the Manitoba and Saskatchewan floods
  32. 34. Hacks
  33. 35. Random Hacks of Kindness 1.0 June 2010 - 5 countries 500 volunteers RhoK Sydney, Australia
  34. 36. Random Hacks of Kindness 2.0 December 2010 10 countries, 21 cities 1000 volunteers
  35. 37. Population Centers in Disaster
  36. 38. June 4 – 5, 2011 Winning Hacks, Apps and Multi-City Collaboration Random Hacks of Kindness 3.0
  37. 39. What ’ s next? How can Governments Partner with VTC ’ s
  38. 40. Contact and Credits <ul><li>[email_address] @heatherleson </li></ul><ul><li>[email_address] @melgorka </li></ul><ul><li>[email_address] @leftbutton </li></ul><ul><li>@rhokto /@crisiscampto </li></ul><ul><li>@ushahidi/@crisismappers </li></ul><ul><li>@crisiscamp /@crisiscommons </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li>Photos by: heatherleson, Brian Chick, Cynthia Gould, Tolmie Macrae,Luis Aguilar, gordasm </li></ul>